Staff were unprofessional. One worker was kicking around my child's soccer ball in my backyard and…read morehit the window. I banged on the window to tell him to stop it but he just laughed and walked away

We had our new roof put on by Grace Family Roofing. All of the guys were very professional and easy…read moreto work with. Our roof is fairly large but they had it done in two days. They cleaned up everything very well afterwards and we haven't found any nails or old material in the bushes or yard. I think the price was reasonable for our roof, especially since we upgraded to nicer shingles and needed boards replaced along with the gutters and downspouts.

Hello! Randy is…read moreawesome. He's very knowledgeable, prompt, and professional. Randy even made recommendations to prepare my home for the winter season. I highly recommend Randy's services. The prices are unbeatable. I am satisfied with the quality of work. Thank you, Randy.

No call no show and no communication about being late or needing to reschedule. No call no show.read more

No raindrops falling on this head thanks to Brandon at TSW Roofing. We had a leak in our flipped…read morehome and immediately I went to Yelp looking for a contractor. I saw the awesome reviews and just knew I had to give them a chance. Thank goodness I did. They were responsive and immediately assessed and fixed the roof. No more leaks! We've used them about two times now for other projects and love their work. The prices are good too nothing hiked up. Go check them out.

Our roof was leaking and I found TSW on Yelp.Tom was great during the entire job start to finish…read more All our plywood and shingles replaced in one morning I still can't believe it. They also did gutter and downspouts. Give them a shout I'm glad I did!

A Gift That Keeps on Covering!…read more To have a brand-new roof done right and done well on the home I share with my daughter is absolutely priceless. Charm City Roofing didn't just replace a roof; they gave us a safe haven. Charm City Roofing teamed up with GAF and Green the Church to give me a new roof for my row home. This project was part of a major rebuild for us, and I am forever grateful for their dedication to helping me get it done. The love and care they showed throughout the entire process was noted and deeply appreciated. And it wasn't just for my property, they showed that same respect to my neighbors! When they finished the job, they didn't just clean up my area; they went above and beyond and cleaned up my neighbors' space as well. That level of thoughtfulness is rare. From the owner, Roger, to Cianna in the front office, to Bryan and the incredible team of roofers on site, everyone was magnificent. If you are in the Baltimore area or anywhere else they service in Maryland, I highly recommend Charm City Roofing. They are a magnificent team and God sent.

TL;DR: Poor communication throughout the entire process, poor installation that has caused issues…read moreyears later, subcontractors were used without proper oversight, the job site was left messy, and their mistakes became our financial responsibility I wasn't planning on writing a review because I just wanted to move on from our experience with Charm City Roofing, but unfortunately, our roof continues to cause problems years later. We had a new roof installed by Charm City Roofing at the end of 2023 because the company had excellent reviews and they were reasonable cost. We have a pretty simple duplex so we expected the process to be straightforward. Unfortunately, what should have been an easy roofing project turned into a frustrating and ongoing ordeal that we are still dealing with years later. During the installation, the workers left 20+ roofing nails scattered around our property, with at least half of them near our 2 year old daughter's sandbox. They broke a PVC pipe (sewer backflow pipe) that stuck out of the ground near the house that they later had to come back and fix. Additionally, they cut into the wrong side of our attic while installing solar tunnels that also had to be patched up later due to a lack of communication with workers. We planned to finish our attic in the future and were assured by Darius that a roof exhaust fan would provide sufficient airflow and that soffit ventilation would be "overkill." It was communicated with the company that the attic would be finished in the future, and that we did not expect an exhaust fan to automatically turn it into a livable space. Two months later, we discovered that the underside of the attic roof directly above our daughter's bedroom was now covered in mold due to a lack of air flow. After multiple missed appointments (there were approximately 5 total over the course of the entire ordeal, resulting in wasting at least 3 PTO days) and failed attempts to get someone out to inspect the issue, they finally came to look at it. They then told us we actually would need soffit ventilation and that WE would have to pay to fix the problem. While they were fixing their mistake, the owner informed us that the roof had actually been installed by third party contractors. After correcting those issues, several months later our duplex neighbor noticed water leaking into her closet, something she had never experienced before. She hired another roofer, who found that Charm City Roofing had failed to install proper flashing between the two roofs which required additional repairs. Now, more than two years later, we are still discovering new issues. We are currently getting water leakage near our chimney due to large gaps between the plywood and poor sealing, which we will also now need to fix. Once again we continue to be chasing repairs and trying to correct issues that should have been addressed during the original installation. If you read this far, I think you can see why we don't recommend Charm City Roofing.

great people to work with! thanks for my floors guys. Very kind people and very accommodating.read more

We used the request a quote here on Yelp and so happy we did because we found Zack and Ashley! They…read moreset up a time to visit and take a look at what we needed done. It was quick and easy to set up a time to get the job done. Zack was nice and clean up after himself. We were so happy with the work they did we are event starting to talk about other project on our list.

Used Joyland this summer for our gutters. Initially we tried to have our gutters cleaned by them to…read moresee if that would resolve our issue but unfortunately it did not. (While on my roof for the initial estimate, Kevin also noticed a seal that was dry rotted and brought that to my attention as something to fix as well which I really appreciated) So we had to replace our gutters. We switched from 5in to 6in. Every step of the process was done promptly and professionally. Every member of the team I dealt with were friendly and helpful. Even after the initial install when I needed one minor correction, I never felt worried that I was being blown off or lesser priority. I was not charged for the service until it was done to my complete satisfaction. Our new gutters are fantastic and look really nice too. And the 10 year warranty makes me feel secure that our investment was worth every penny. I highly recommend giving Joyland a chance for your next roof/gutter issue. This is a solid, competent company.

Used Joyland for gutter cleaning. They were extremely responsive and scheduled appt quickly…read more Price seemed very fair. Worker who showed up was very nice and knowledgeable. Would definitely utilize them again.