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Deer Creek Exteriors

5.0 (2 reviews)
Closed • 11:00 am - 3:00 pm

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1 year ago

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Melissa S.

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7 years ago

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Ted M.

Thank you Mr. Steve. It was a pleasure working for you.

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American Home Contractors - Roofing, Windows, Siding, Gutters, Doors, Solar | Exterior Contractor Near Me | Maryland, Virginia, DC

American Home Contractors

(180 reviews)

Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

Charm City Roofing

Charm City Roofing

(36 reviews)

A Gift That Keeps on Covering!…read more To have a brand-new roof done right and done well on the home I share with my daughter is absolutely priceless. Charm City Roofing didn't just replace a roof; they gave us a safe haven. Charm City Roofing teamed up with GAF and Green the Church to give me a new roof for my row home. This project was part of a major rebuild for us, and I am forever grateful for their dedication to helping me get it done. The love and care they showed throughout the entire process was noted and deeply appreciated. And it wasn't just for my property, they showed that same respect to my neighbors! When they finished the job, they didn't just clean up my area; they went above and beyond and cleaned up my neighbors' space as well. That level of thoughtfulness is rare. From the owner, Roger, to Cianna in the front office, to Bryan and the incredible team of roofers on site, everyone was magnificent. If you are in the Baltimore area or anywhere else they service in Maryland, I highly recommend Charm City Roofing. They are a magnificent team and God sent.

TL;DR: Poor communication throughout the entire process, poor installation that has caused issues…read moreyears later, subcontractors were used without proper oversight, the job site was left messy, and their mistakes became our financial responsibility I wasn't planning on writing a review because I just wanted to move on from our experience with Charm City Roofing, but unfortunately, our roof continues to cause problems years later. We had a new roof installed by Charm City Roofing at the end of 2023 because the company had excellent reviews and they were reasonable cost. We have a pretty simple duplex so we expected the process to be straightforward. Unfortunately, what should have been an easy roofing project turned into a frustrating and ongoing ordeal that we are still dealing with years later. During the installation, the workers left 20+ roofing nails scattered around our property, with at least half of them near our 2 year old daughter's sandbox. They broke a PVC pipe (sewer backflow pipe) that stuck out of the ground near the house that they later had to come back and fix. Additionally, they cut into the wrong side of our attic while installing solar tunnels that also had to be patched up later due to a lack of communication with workers. We planned to finish our attic in the future and were assured by Darius that a roof exhaust fan would provide sufficient airflow and that soffit ventilation would be "overkill." It was communicated with the company that the attic would be finished in the future, and that we did not expect an exhaust fan to automatically turn it into a livable space. Two months later, we discovered that the underside of the attic roof directly above our daughter's bedroom was now covered in mold due to a lack of air flow. After multiple missed appointments (there were approximately 5 total over the course of the entire ordeal, resulting in wasting at least 3 PTO days) and failed attempts to get someone out to inspect the issue, they finally came to look at it. They then told us we actually would need soffit ventilation and that WE would have to pay to fix the problem. While they were fixing their mistake, the owner informed us that the roof had actually been installed by third party contractors. After correcting those issues, several months later our duplex neighbor noticed water leaking into her closet, something she had never experienced before. She hired another roofer, who found that Charm City Roofing had failed to install proper flashing between the two roofs which required additional repairs. Now, more than two years later, we are still discovering new issues. We are currently getting water leakage near our chimney due to large gaps between the plywood and poor sealing, which we will also now need to fix. Once again we continue to be chasing repairs and trying to correct issues that should have been addressed during the original installation. If you read this far, I think you can see why we don't recommend Charm City Roofing.

American Remodeling Enterprises - Cabinet Refacing

American Remodeling Enterprises

(1 review)

My experience with American Remodeling started at the Corvettes of Carlisle show where a…read moresalesperson gave me a flyer for discount. We had been talking about remodeling our main bathroom shower for years, and finally decided to pursue the job with this company. We thought "Bald Nick" as he called himself, was a fairly good salesperson, and so we signed a contract with the company thinking we were going to get a great product, a good construction crew (not subs but their own staff) and we would be thrilled with the outcome. Well, the crew was great and did a very professional job all the way through. But what we ordered and what we got are night and day, and we totally are disappointed with the end result. We talked about a white base for the shower, but then I told "B. Nick" that no we wanted it to match the beautiful colored walls that we chose. We needed to look at the fine print on the contract. And the crew worked with the door closed, bringing items in from the garage to the bathroom so we didn't see the white base until the walls were all installed. We ordered a rain drop glass shower door that would open wide like our previous door so at our ages we could be prepared for a shower chair and wheelchair access at the outside of the shower. No, they didn't tell us they didn't have it and the crew began to install a sliding clear glass door that would have been horrible. Luckily we caught that just after the installed the metal rails. They took the rails out, filled the holes so they could still be seen, and left after a conversation with the York office team. And the crew told us our door couldn't be ordered and we'd have to accept what they had. No way for a job that cost over $20,000!!! So the Corporate contact said yes the door could be ordered, and we would have it within a week. We have another shower to use so that was not an issue. But then the company had the crew drive almost 2 hours to go to Lowes, pick up a shower bar, shower curtain and clips to put in our shower for the week until the door appeared. Low and behold the door we got has the raindrop but it is not a wide door, but one on swivel hinges and extends almost a foot into the shower itself when it opens. Again, not what we were presented when "B. Nick" was selling us the product, not what we saw in his materials, and not what he guaranteed when he looked at our old shower set up that we would have in the new door. Another "bait and switch" contractor, another very disappointing experience. Do we like what we have now..... of course as it is an improvement. Do we love what we have now to give a five star rating to this company? Absolutely not. Beware and check every piece of materials you believe you have ordered before it gets installed. Again, our installer crew was fabulous. But it was not what we ordered, and not what we wanted in the end.

From the owner: American Remodeling is a leading roofing and home improvement company, delivering high-performance…read moreroofing, window, and siding solutions designed for energy efficiency and enhanced curb appeal. Proudly serving homeowners since 1982. We partner with the biggest—and best—manufacturers in home improvement. Backed by industry-leading warranties, we use materials from trusted brands to ensure top-notch craftsmanship and long-lasting quality. Contact us today for a free design consultation and estimate

Deer Creek Exteriors - roofing - Updated July 2026

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