I came to Balian Springs for celebrate my birthday with some self-care care and relaxation. To…read moremaximize my time, I arrived right after they opened at 9. It was nice to seem to have the place to myself for a while before more people came in. This was also during the middle of the week, but by the time I left the spa was pretty packed. It's also cheaper during the week, and if you buy a student ticket. The facility is stunning, making you feel like you're in the tropics. The heated pools on the first level were the perfect start to the day. My muscles almost immediately felt looser and relaxed. The massagers were a nice touch as well, just the press of a button gets jets of water shooting at your back. They have smaller pools in the larger one with hotter temperatures, and there are 4 on the side along the wall as well with varying temperatures. I enjoyed all the saunas with their various health benefits. The bar offered different frozen CBD drinks and mocktails. Kelvin was the man! He made you feel right at home, and I like how you can sample the frozen drinks. I got the Mango Guava CBD water, which has the same amount of CBD as the frozen drinks for half the price. It was refreshing, delicious, all with zero sugar. For lunch, I ventured to the 2nd floor and ordered lemon pepper wings with a side of truffle fries. Of course there was an upcharge to get the truffle ones. It was nice and hot, and very filling. I enjoyed the aroma room, immersion room, and peeks my head in the multimedia room. There were also numerous areas to lounge and relax as well. The third floor was the rooftop bar and outdoor heated pools. If you're looking for a luxurious spa day, Balian Springs is the place to go.

Beautiful facility and relaxing amenities, but the facial experience did not match the luxury…read morepricing. I booked specifically requesting exfoliation and extractions, only to be told at the appointment that they do not offer extractions at all, something never communicated beforehand. There were multiple opportunities for this to be communicated. The facial itself felt undertrained and underwhelming, with little visible result from the gua sha treatment. Product also got into my eye during the service, and caused significant burning that continued afterwards. I had to stop the facial to notify the esthetician. I sent professional feedback privately before posting publicly and was told management would follow up. A week later, I still haven't heard back. Great atmosphere, but the service quality and communication did not reflect a luxury spa experience.

I'm trying to live a healthier lifestyle and the first step I'm hearing from the fitness community…read moreinvolved detoxing the system. While looking for a colonic black owned business, I stumbled upon Inspired Thru Nature. As I began browsing their website, I noticed one service I always wanted to try, the ionic foot detox (scheduled a colonic for another time). An ionic foot detox is said to work by pulling the toxins out of your body through your feet. I texted the number on the website and sent an email requesting an appointment for two and luckily, the business had a dual machine and was able to do a couple's detox. Response was quick and a few hours after my initial contact. The owner is very accommodating and helps to work around your schedule. As you walk in, you're asked to complete paper work, a quick two/three page doc. We were then escorted to the back room, sat on a comfy sofa and advised of the purpose of each device we were being connected to.... a wrist wrap, foot basin w/ sea salt, and warm waist wrap (for comfort). She started the machine and checked on us a few times throughout the process allowing us to relax and enjoy the soft music and aromatherapy smells in the air. During and after the treatment she explained what toxins was being release based on a color chart. Once done, our foots were removed from the tub and placed in a regular soaking basin to clean off followed by the owner drying our feet off and providing a quick oil rub massage. I highly recommend these and the many other ways to detox the body (cleanses/colonics). Our systems are overloaded with high levels of toxicity from the harmful chemicals in our hygiene products, cleaning products, foods we eat, and natural airborne toxins. The liver/kidneys works overtime to filter them out so detox methods are a great way to help out.

I moved to MD last November and was happy to see there was a colonic wellness center in my area…read more(literally about 8 minutes away). I was even more excited after I noticed the 5-star reviews and it was Black-owned. During my first visit, the noticed how clean the area was - which is a PLUS! Depending on what kind of person you are, Pam is not very welcoming nor does she say a lot. So if you're a person that requires that level of attention, then I'd pass on this place. The prices are a little high from what I'm used to ($85 per visit), but I was curious to inquire about any special discount packages Pam was offering. The rule is, you come three times, but on your 3rd visit, it goes from $85 to $65. What wasn't communicated to me was that you have to come within a week of each other. I spaced mine out over 2 months and was quite surprised that during my third visit, I had to pay $85. After she explained that they had to be done within a week of each service, I let it go --- and paid the $85 for the third visit although, she never communicated that to me in the beginning. I was thinking she'd meet me in the middle and have me pay $75, but nope. And I let that go... Well... I started a "new series" with her and this is when it began to get weird. I would text her and she would be late responding or would hit me up the day before an appointment that I never scheduled. Or, she wouldn't remember when you came/didn't come (she keeps a really bad time sheet in a manila envelope in a large file cabinet). There was even one time I booked with her and the next day, her assistant never showed up which was a total inconvenience to me. She kept saying she would make up for it etc etc. and when she finally did... she tried to charge me $85?!?! I went through my phone and gave her each time I came etc. She was missing a visit (of course) which brought my total from $85 to $65 -- then I looked at her like "Ummmm, didn't you say you were going to give me a discount for the no-show incident." She gave me a discount --- it was $10 off. So, I received $10 off of a service when you didn't show up for a confirmed appointment that I had to move my schedule around for? Wow! Whenever I patronize businesses, I will give you an opportunity to make it right before I make the decision to not come back. As a business owner, you have to truly ask yourself "am I doing the right thing by the customer?" or "Is there something else I should be doing to make my customer's experience better" or "If I was in their shoes, would I come back?" Maybe she was like that previously hence the 5-star reviews, but I don't think it holds in 2019. I haven't been back nor will I.

Whole Health Massage - a treasure of a place, a jewel amongst all others. Cross the threshold of…read moreWHM is like taking a step into an enchanted cottage. It's unusual to find a skilled and tuned-in professional who immediately knows how to approach an individual's massage with fantastic results. Aches and pains disappear, flexibility restored. Scheduling is very easy and efficient to do from the website and confirmation quickly communicated. I highly recommend this business located in the trendy Huntington Ave corridor!

I have finally found the best massage therapist! I was a bit surprised to see she worked out of…read moreher home but it felt comfortable. Brenda is very professional and truly cares about her work. She spent time listening to me and then understood my body throughout the entire session. I was so impressed. I could raise my right arm when I went in and I came out able to reach straight up. I will be a regular customer and have recommended her many already.

This business has extremely shady business practices and I would not give them a dime of your…read moremoney. They have a Groupon that is $68 for a Colon Hydrotherapy Session (a $110 value). On their website, it shows the $110 value session is a 40 minutes session, so that is what you would expect your session to be. However, when you go in there for your session you anticipate to be a 40 minute session, they have you fill out your paperwork, make you wait additional time and see you 30 minutes after your arrival, and then tell you your session will only be 20 minutes. When I mentioned the discrepancy in the time, they said they can choose to have their sessions for as little or as long as they would like. Run far, far away unless you're really into deception and supporting businesses that have no ethics.

Run. Stay away…read more Scamming: They wont book you unless you pay for 3-5 sessions in advance. I used one session. Got sicker than a dog (vomiting, fever hours after). When I asked for the 2 other sessions refunded they gave me the ol' palm to the face. At the appointment, I basically had to administer the entire thing myself. (Unlike the places I have been in my home town). I was left in a room with a machine. Unsanitary Practices: Community coconut oil lube jar next to the machine. Need I say more? Sicker than Ive ever been in my life a day after. Poor Customer Service: When I asked "hi please take me off your appointment calendar. yesterday and last night and today im sicker than ive ever been in my life. Kindly refund me for the 2 unused sessions" Her response was. "All sales are final." Even though I had given her plenty of notice to fill those dates. Horrible experience.

So thankful to have found Denise and Rain Health and Wellness via a groupon last week. I completed…read more2 sessions of colonic hydrotherapy and what a difference it has made! It was recommended to me by a friend as I restart a health and wellness journey. Luckily, I found a groupon and purchased 2 sessions. I called in advance and asked a bunch of questions before making the purchase. It was my first time and I was nervous and anxious about the procedure. Alva spent a lot of time answering my questions by phone and walking me through what to expect. I made my appointment and went in the next day. Denise is the most amazing provider! She made my experience super comfortable (considering the circumstances lol)! She walked me through all the steps and really helped me to understand the process and my body. She shared so much insight and details of her own personal journey. I wish I had looked into this process years ago! Only 2 sessions in and I already feel such a difference! Excited to see how this helps me with my detox and journey to a healthier self.

Jennifer Palmer is a kind, competent, effective and gifted intuitive and energy healer…read more My life has radically changed for the better through her healing, mentorship and gentle guidance. I highly recommend her for anyone looking for a loving, peaceful, trauma-informed and gentle space to facilitate an informed and safe path in which to heal, gain wisdom and insight and to step into your power with love and light.

This lovely holistic spot has a little bit of everything for everybody. They offer physical…read moretherapy, massages, facials, colonics, cupping, tarot card, reading, etc. etc... In addition to their services they also have a healthy food and juice bar on location. The place is beautiful, clean and serene. I decided to have a facial in a room that was rented by an aesthetician. She was great she took great care of me and understood what I wanted in my facial. Booking an appointment and paying was extremely easy. I'll be back to try some additional services.

Yes its great. The service was good and I was given additional information for my health and well…read morebeing. I need to go back.

I receive the ear candling & colon hydro therapy. I would highly recommended. I felt like a new…read morewoman walking out of there.

Balanced Body Massage Group motto is: 'balancing, mind, body, & spirit. BBMG is one of the most…read morerelaxing experiences that I had in awhile. I recently won a thirty minute massage, that was promoted via social media. The massage that I won was long overdue. Licensed Massage Therapist Shadonne Harris, is very attentive to your needs and provides excellent customer service. Before exiting BBMG, you are provided complimentary essential oils. I will return to Balanced Body Massage Group in the near future.

After a very looong flight and lots of driving for work, I decided to treat myself to the new…read moremassage therapist named James. He doesn't massage like a new graduate but a seasoned professional. I normally have my massage with Shadonne, but I never doubted his skills because Shadonne only hires the best of the best. Most of my pain is from driving and thus the front of my shins hurt and most recently, I have experienced stabbing pain in the middle of the night. He took care of that pain so much so that I actually for the first time in a long time I actually slept through the night pain free. I have had SEVERAL massages in my life - maybe about 2000 where probably close to half were with men. I have no preference as long as they are quiet, have proper pressure and good techniques. But for the first time in my experience, respectfully and professionally James left the room when it was time for me to turn over. I thought that was so kind and made what could for some women an potentially awkward situation not awkward at all. Thank you James. You'll do well.

I would like to thank Marcia at Fountain Day Spa in Old Town Alexandria for the best massage i have…read moreever had. Thank you. Marcia is excellent and I strongly recommend. Fountain Day spa is a gem. I have enjoyed many services over time. The spa is calm, pretty and spotless. The services are excellent and the professional team members make it a very special escape.

Five Star Experience with Marcia!! OMG!! What a great…read moreexperience from the time we walked through the door! The greeting staff (Hostess & Tina) was very pleasant, professional and helpful! What an exceptional experience with Marcia!! Marcia - what a breath of fresh air so attentive and pleasant disposition (her smile was so inviting) - Marcia was service forward!! She paid close attention to details of my service, very informative and gave great recommendations to make my experience a level up! She went over what my service experience would entail and then got to work - her hands are magic!!! I am already planning my next trip back (this month for sure X:)); what an awesome experience all around!! Thank you again Marcia for making my experience so special!!

Cannot get in contact, cancelled my appointment without notice. It took forever to book and now I…read morehave no appointment. Why have your business on Groupon?

Found this place online while seeking out colon hydrotherapy. I made my appointment on the website…read moreand paid for the service beforehand, as requested. 3 Days later when I drove nearly 40 minutes and showed up for my appointment, no one was there. When I called no answer. I waited in 90 degree weather in my car for 30 minutes before driving home. Finally as soon as I was nearly home she called me back and apologized for overbooking. I was confused how this happened since I emailed to confirm and received a response. She asked if I could come back and since I was already nearly back home, I declined. The inconvenience of it all was so disappointing that I asked for a refund instead and said I would consider rescheduling at a later date. To this day I never received that refund. I called, left messages, left vm's and no response. I had to open a dispute with my bank to get the refund for the service I never had. The whole experience just left a bad taste, so I never went back.