Lol first time I go in here and my last. Paid $92 for this set which is extremely ridiculous. Asked for almond nails and they're so skinny after she "fixed" them, some nails aren't even the same size. I was expecting to pay no more than $65 because I always get the same size and French everywhere else and never pay more than $65 and LONGER. To top it off, they charge a 3% merchant fee for using your card... read more

Herbal Nails & Spa - Nails - Nail Salons Near Me - Phoenix, Arizona

Tony is the to go too! What a wonderfully shop and friendly people definitely will come back again!!!

Good spot ! walked in on a Saturday afternoon and was seated right away . Micheal did a great job on my ombré nails. They were nice and thin the way I like them and no bumps . Perfect ! read more

Herbal Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

I would highly recommend this place. My favorite set I have ever gotten. Tony did amazing work and really took his time to make sure they were what I wanted. Great place with great quality. read more

Awesome customer service! Got me in same day for a full set! my salon is closed due to covid 19, so I needed a nail place and they were aanazing ! The owner iss present continuesly cleaning and sanitizing ! thankyou all ! stay safe ! read more

Herbal Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

This was my fourth time coming to this salon for a full set. Jenni helped me the first time and I loved her work, a few weeks later I went in for my fill and Jenni took care of me again. The third time I went she was busy so a gentleman did my nails but I wasn't happy with his work, there was air bubbles in my nails and I can't stand that. Today I was very satisfied with Jenni's work, she takes her time and makes sure the nails are the way you want it and she will fix anything with no hassle. Shes the best! read more

Herbal Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

If I can put ZERO stars I would. I am highly upset about the services I received today from this company. I got the gel pedicure and manicure and everything that showed included the person didn't do . I spoke to the manager and let her know I wasn't given the full service that it says on the spa treatment menu and they argued with me that it's not their because the person that did my service is old and sometimes she forgets things ....My nails I loved them till the lady decided that the nail design I picked looked better if she did it a different way without even asking me and tried to charge me a extra 15 read more

Today was my first time here. I made an appointment with Hannah , and she was outstanding! I loved how detailed my nails are and how the shape turned out. These are by far the best nails i've gotten and will definitely book with her again. Price is a little high, but i'm used to paying more for the designs I get. Loved!! read more

Herbal Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

Worst pedicure I've ever gotten . They don't do any design and don't do French tip for toes it was highly suggested so much I just said I guess I'll just paint whole nail. I got the person you hate to get .. And they just keep noting designs are extra like yeah I know I can afford $10 for a French tip and whatever else . Note I always get a basic French tip . Guy was soo rough. He rushed rushed . Like it never relaxing the way he was moving me around . It never was comfortable. Like never . It legit gave me anxiety and I was coming to get some peace as my mother in law just passed and it was just trying to get some peace . I'm timid don't speak to much and normally just let shop do whatever . Not picky Drill was on high speed I asked him to turn down . He used to remove gel in my toes but then turned back up when he got to my second foot. Toe nails cut uneven . He filed my big toe on the top and made my skin peel, then sprayed what I think is water down alcohol which made it burn . When I tried to touch and look at he threw my foot on the water which made it hurt more . I still was trying be calm as I'm going out of the country so really don't have time to go anywhere else . He painted on coat of gel and it looked horrible he wiped off excess with his nail . He then proceeded to paint color and it was worst after two nails he said pick another color it don't look good and wiped off with towel I finally just asked him to stop . He legit didn't know how to paint nails . I wouldn't be surprised if he held no nail tech license of ones even needed for pedicures. He persisted and my friend just stepped in and said she said no. Just leave them alone. owner came over offered to paint multiple times and update me to get a manicure since it was my first time I should utilize the first time discount, but by now it was beyond fixAble . I regret not stopping sooner . I still had gel from my previous pedicure on both my big toes . Ju. What was suppose to be relaxing ended up being and uncomfortable $36 waste . Note there was another customer who came in and when she left they talked about her so bad to other customers. No customer service . And note I signed in as Tang so when speaking you should definitely be more cautious . I've never in my life left a bad review for a nail shop but this one STAY AWAY. Even having a clean nail was horrible. read more

Herbal Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

We had 4 pedicure appointments scheduled for 11:00. We checked in around 10:50AM and still had to wait till 11:40 to even start our pedicure. They did a terrible job. There is polish all over my skin and it's uneven! I also had a basic manicure. The technician didn't even clip the dry skin around the nail properly! I spent entirely too much money for such a poor job!!! I do not recommend! read more

Herbal Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

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I'm in this area every other week and though there are good places closer to home, I plan extra time so I can stop in for pedi and SNS nails at this salon, an hour from my house! Call me picky, but they always do a very thorough job - no rushing like some other places with 'walk-ins'. Staff are highly skilled and very friendly, even remembering my name and preferences every visit. When staff aren't with a customer, they're cleaning and restocking... the place is spotless! Oh yeah, my nails look amazing and I get compliments regularly, and that's always nice! read more

!!!WOULD GIVE THIS PLACE ZERO STARS!!! I've been coming to this place for close to a year now since I moved on this side of town. They've had their ups and downs, but this was the final straw. I went in for a full set, and not even two days after three of my nails lifted. Two then fell off, and the other was hanging on. I reached out and informed them of what happened. When I went back in to get them fixed they gave me the same nail tech. When I came in she seemed irritated that she had to fix her mistake. As she began she pulled out different tips than what she used last time. I politely pointed out that she didn't use those ones last time, she brushed it off and continued to use them. After she finished putting the acrylic on them they curved more than my other ones and she kept saying it was okay after I pointed it out. She attempts to try and file the large curve in them down, and after doing that for about 20 minutes she finally apologizes and says it was the wrong tips. So now I have to sit there for another 30 minutes for her take them off. At this point she is so frazzled that she is clipping my cuticles with the file causing me lots of pain. My nails were very rushed and it shows. At the end of my experience I still had to pay $21 for a polish change, which I think is outrageous considering the poop storm I just went through to get mediocre (at best) nails. read more

This place is amazing!! Trisha and Hòa were so professional and nice! They really did a great job and I highly recommend them!! The atmosphere was pleasant and positive. Will definitely be going back! read more

I loved my acrylics but they charged me an extra 15 for gel on my pedi when it states its alr included in the price and they offer 20% off for new guests online but only gave me 10% off because it was saturday when the days arent specified online read more

Went in for a fill for almond shape nails got charged $75 for a fill on 9nails (since my pinky nail is hurt) & they came out horrible will never go back!!! Stay supporting your friends who do nails not these wack ass places read more

Herbal Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

Service was terrible. I kept looking at my nails because I was admiring them and the nail lady thought something was wrong so she kept giving me attitude the more I kept looking at my nails. She was very rude also. My nails came out fine. But she was awful. Last time I'm coming here You can have my email Faviola20023@gmail.com read more

Want to fine a new nail place? this place is not it. Took them a hour to do basic service. Cut my nails way to short, didn't even clean the tools after she dropped them on the floor, Just started to reuse them. Called the store to let them know . All she said was come back in and we can do another service for you. No I am good, just was on happy how it went. read more

Bad service! The lady was barely even touching my legs when she was "giving me a massage" it's barely been a week and a half since I got my toes done and they are already chipped and it looks like the nail polish wasn't even smooth before she put the "clear coat" on. To bad I didn't get her name. Definitely will not be going there ever again. read more

This place is the BEST!!! Not only is the atmosphere cozy, comfortable and clean, but the staff and artists are knowledgeable and extremely friendly! From my pedicure to my manicure each nail tech didn't make me feel rushed whatsoever and really took the time to make sure every nail was filed and painted perfectly...this place makes you feel like royalty and my nails came out WAY better than even I could have imagined; I HIGHLY recommend Herbal Nails & Spa!!! read more

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Today I took my daughter to get a basic $22 pedicure, I waited for her as she was getting her feet done and the entire pedicure took about 25 min, as we checked out the lady handed me my receipt so I can pay and the $22 pedicure had now charged to $27 and when I questioned what the extra $5 dollar charge was the lady responded my daughter got something extra, I asked my daughter what she got extra and my daughter said "nothing" Than chargers me another $5 dollar tip for the workers gas money during COVID 19!! And I always tip when I get services done but to be handed and told what to give was really odd! So a basic $22 pedicure was now $32 and some change!!! These ppl are price gouging and take advantage of ppl during these times. Also they were very RUDE!!!! This was the first and last time I will ever come to this place!!!! So PLEASE do not waste your time and money you work hard for!!! read more

I went in today for a pedicure, wanting a simple set done. I asked for a certain shade of pink that I gave them and they did two of the wrong shades of pink. Then after they messed up, they switched nail techs and somebody else started over on it. Was not happy with what I got, so to make things even better they called my number 4 hours later to ask if I paid, when they literally have to ring you up at the front. This place is ridiculous. Will not go back and I do not recommend. read more

Emily is constantly staring at customers that get their nails done. And don't bring your husband because it's the damn same thing with your husband y'all the constant staring is so rude. I would recommend that Y'all don't go to this location, go to the Chandler location read more

I've been here twice and both times I was seen right away. They have good customer service, they always offer water to drink. Also the price is right! Thank you Lilly for my cute nails. read more

Herbal Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

Love this nail salon. Clean and professional. Had a wonderful gel pedicure. Would greatly recommend this place as they are professional and do an amazing job. read more

This place It is absolutely amazing, The staff is so friendly and the owner always greets you with a smile and ask you for a complementary water, I've gone to this location for about 7 times now and Jenny the nail technician is amazing, She always takes her time and make sure that everything looks perfect I never feel rushed, I will continue coming to this location and recommending it to my friends by far the most amazing now place ever, read more

Herbal Nails & Spa - In love - Nail Salons Near Me - Phoenix, Arizona

i've been coming to this location for almost two years- Jenny is the only reason i've gone back. today i came for a full set- i'll post pictures below so you can see for yourself- besides the fact the shape is trash- as well as the length and application. i was charged 6$ for them to CUT MY CUTICLES and 7$ FOR THE SHAPE OF MY NAILS bringing the total to 58$ for this set of nails. not the mention he was weird as fuck, knowing my nails looked like trash and asking "do you like them" every five minutes and then telling me to tell them earlier to cut my LONG ASS GROWN OUT cuticles?! why wouldn't that me done with my $45 nails???? i've never been charged $13 more for the shape and A MANICURE IS WHAT SHE CALLED IT. i've let a lot of shitty customer service go at this location because jenny is amazing at nails, and y'all might not care but ya girl won't be coming bsck lmao read more

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I went here for the first time last Friday and everything was nice I paid for gel on my toes very nice people but on Sunday 2 of the entire piece of polish came off and they had no problem fixing it so i went back to have them fix it and the next day another one peels off. Never have had this happen with a gel set that is why we pay extra so they last longer. Very disappointed won't be coming back. read more

Go to Jenny , I showed her what I wanted & she did her thang !!!! Place is very sanitary during this pandemic it makes you feel comfortable that they are taking extra steps to keep us safe ! read more

Herbal Nails & Spa - Full Set with dipping powder . - Nail Salons Near Me - Phoenix, Arizona

My pedicure was fine. The ATM says it charges 75 cents but it really charged me $1.00

I just love this place. Close to my house and give good service. Have been several times and have been pleased with the service. I just don't like the powder nails will stick to gel nails when I return. New work hours so I have not been able to return yet but this is a great place. Great customer service. read more

Horrible place . I had been coming here since they opened and will not go back. . they are In desperate need of money now being so pushy with the upgrades. Then they speak In their language to talk bad if you reject their $60 pedicure. and then treat you like crap afterwards and do a horrible job and make you feel uncomfortable.I will never come back here again. Spend your money somewhere else. read more

Jenni at herbal nails is awesome!! I greatly appreciate her pedicures!! The staff is really kind! Highly recommended for west valley!!

So the manager reached out to me about my eyebrows and I respect him for doing so. Its shows he truly cares about his business and making a bad experience right he did offer me a touch up with three free follow up wax sessions so far I went for just a touch up read more

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I normally like going here but there are a few things they could work on in order for me to give them 5 stars: PROS: Not normally busy Good selection of polishes Nice ambiance Comfortable pedicure chairs Male staff is nice & welcoming CONS: Some of their pedi options are really pricey Women not so friendly. They don't greet customers or acknowledge them when they step in. The girl who did my wax was very pushy and was trying to force me to wax other parts I didn't ask for. Also, during my wax she asked me if I wanted to get my nails done too but I was not interested. Very pushy. They don't say thank you when you tip them in cash. Very money hungry. One of the girls & older man were watching me as I was digging for cash in my wallet for tip. Don't do that. Mind your own business and stop being pushy. Don't watch people dig for a tip. I got a pedicure and other nail service and no one offered me a small water bottle. I don't know what they mixed into their nail polish but they added something inside that diluted (watered down) the color. The color I chose wasn't as vibrant as the example. Also, when you take off acrylic nails, they scoop under it and yank it off. They damaged my real nails from doing this. read more

Jenny is the best I always forget to post and write a review only person I like doing my nails super friendly and takes her time never tries rushing and anytime she does my nails even if it's a fill my nails never break and the gems never fall off!!! If it does she doesnt hesitate to fix it! Favorite nail tech ever but she's always booked haven't seen her since December I miss her read more

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The place is clean and nice but the workers aren't . Two ladies were rude and I left unhappy because the design wasn't what I ask for also was pricey they made a 35 bucks job and charged me 85 for my nails ridiculous . My pedicure was alright better than my nails I guess read more

Worst experience I've ever had at a nail salon. When I did my pedicure the guy doing them seemed to be in a rush. He didn't take the time to do anything right and when he was putting the sandals they provide he messed up one on my nails. I didn't complain because I didn't notice till I was home read more

this place sucks ! horrible customer service! Also cut my nails extremely short!! SO HORRIBLE JUST WALKED OUT ! do NOT recommend at all!

I went to get a full set and a pedicure. Service is poorly... My nails looked so bulky and had a lot of bumps, they left nail polish around my cuticles. On the pedicure side they did such a lazy job. I had asked for the Organic Delux pedicure which was $57 a little over priced for the service I was getting. The lady doing my pedicure did not removed all the dead skin, my nails were uneven,she did quick scrub a quick leg massage. I didn't even get to finish it . I got mad and left when I saw that she was getting ready to polish my toes on top of some old nail polish. I told her and she told me it was old nail polish underneath my toe nails. BS... My experience was bad since the minute I walked in. So disappointed. I do not recommend this place at all!!! read more

Justin is the guy you want to see!! Great job and great communication. I don't like using the drill on my natural nails and he totally understood and didn't give me a hard time about it. A little more expensive than other places in the area but it's very clean and they use high quality products read more