My husband and I have done the couples massage/facial combo several times and had an excellent experience each and every time. Therapists are on time, professional and communicative. Products used feel like good quality. The ambient room lightening and heated beds add to a luxury experience. I have also purchased packages for my visiting relatives and always recommend to friends. Will continue booking here. read more

They are amazing.... very clean and a cozy vive. I had a facial done and I was so happy with the service ,they left me glowing. I will definitely be coming back on a monthly basis. read more

Came to get a facial. They did an awesome job! Booking was pretty easy. Bought a Groupon you can either buy it thru Groupon or they can honor the price. I got a customized facial. I got a mask on then steam. While waiting she did a hand massage and shoulder massage. Then she did extractions, after I got another mask with a jade roller. While waiting she did a massage for my neck and scalp. Loved it! There's plenty of parking behind the building. You just fill out a form before getting the service done. They have other services as well. They have a room where 2 people can get their service done together. Like couples. read more

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Love going here for facials!! Shayla and Joana are amazing, my mom and I do the couple's facial and love getting them done together. It's so relaxing, very cute in there, and always clean. I love it so much that I started taking my friends there with me as well! I'll always book my facials here! read more

Poor customer service and customer support. I do not recommend scheduling a service with Timeless. Save yourself the headache!

My wife and I had the couples massage and facial combo, and would give the experience a 9 out of 10. The facility/spa is cozy, clean, and welcoming. We felt comfortable and were greeted with a variety of treats and snacks while we waited. My only suggestion would be to have the treatment room slightly cooler. With the sheet/blanket that covers you and then the steam that's applied to your face during the facial it becomes quite warm and sometimes difficult to just relax and tune everything out and be present in the "relaxation" of the services. If it were cooler in the room, this would be a 10 out of 10 experience. read more

Honest and trustworthy business practices, great company Great communication Will go to in the future read more

Found Timeless Beauty on Instagram. In desperate need of several waxing services. Call leave a message and get a call back several hours later. They are located inside a Salon Suites building. Easy to find. Parking plentiful. When you enter the suite it's a little dark but clean. Immediately greeted by Joana, who actually did all my waxing. I had both hard and strip wax. Joana was friendly and I think she has a high level of skill. She put me at ease and was fairly quick. Prices competitive. I will return next month. Four stars instead of five is because whatever oil she used on my face is starting to give my skin small red bumps. read more

Disgusting customer service. My boyfriend and i scheduled two messages and rescheduled them with 24 hours notice. I received a voicemail that our massages were cut down from 60 minutes to 45 minutes. I called and asked where that policy is stated on their website and shayla said it is not stated on their website. I was never told the policy and i was under the impression it was 24 hour notice. Instead of having good customer service and honoring the 60 minute massages i prepaid for... she would've rather me just cancel my apportionment for tomorrow instead. Will definitely be getting my money back!!! read more

Thanks to Timeless Beauty I've been able to keep up with my monthly facials without breaking the bank. They always offer amazing deals which allows me to try their other services. SN: Without a doubt the hydro facial was my FAVORITE treatment thus far! The staff is always super friendly and the environment is so welcoming the moment you walk in. I always walk out feeling refreshed and sporting a smile. I would highly recommend this spa to anyone looking to add a bit of self care to their routine. Thank you Timeless Beauty! read more

Staff is Friendly and facility is clean. We had the Couples Facials and they were relaxing and amazing

I've greatly enjoyed coming there for the couples massage and facial. I felt completely relaxed and comfortable. Staff is very knowledgeable and friendly. read more

I have been going here consistently for almost a year and let me tell you my esthetician (Shayla) never disappoints! She is super professional, she explains every step along the way and even goes as far as explaining the benefits of each product she uses! Her hands are literally magic. I always get a facial and a backfacial. The facial alone is relaxing(scalp, neck & arm massage) even when getting treated for my acne which by the way has improved greatly thanks to Shayla and the products she uses. The backfacials are amazing as well and my back has improved tremendously!!! When you walk into this business it is so well put together you instantly feel the relaxation! The rooms are even cuter with relaxing music and bed warmers! Another great thing about this business is that they are always having great promotions on all of there services! Follow them on Instagram you won't regret it!!! I would highly recommend this place to anyone without hesitation!!! Shayla is the only esthetician I see for all my appointments and she never disappoints! She really has some magical hands and represents this company so well and professionally. Please check them out you won't regret it! 10 read more

I highly recommend timeless beauty, they are very professional the atmosphere is do relaxing the minute you walk in the door, it's all about the client. They had so many packages to chose from, I chose a massage with a facial, Kim was awesome the massage was perfect the facial was created for my skin type Joanna is the best!! Try the coconut & papaya facial!! read more

loved it here!! 10/10 highly recommend! shayla was so nice and informative. made first time experience so incredible and relaxing

Today was my first visit and let me just say, Joana and Kim are AMAZING! They were both so welcoming, kind, and professional! I will definitely be back in the future. read more

The voice, the voice! From the moment I was welcomed by Kimberly my massage therapist I knew I would be in for a relaxing experience because she has an extremely reassuring and soothing voice and gave me cool water to sip while I filled out the paperwork. She made sure my areas of aches were given extra attention and she asked whether or not I was comfortable with the level of pressure. Totally professional demeanor and sensitive way of wrapping and unwrapping the cover sheet to work on different sections of me and even provided tips for exercise to help with my trouble spots. I think my aesthetician's name was Shayla and she was very pleasant and I enjoyed the way she worked in neck, face, scalp and hand massage as well. The jade roller provided a nice sensation that I have never experienced before. Steam seemed to favor one side of my face though and I usually have more extractions than I had here but I guess you need to pay more for more thorough extractions. Everything was very clean and calming in this place. Pleasant scents but nothing overpowering. Nice how their Facebook entries have lots of bilingual info. Unfortunately, without Groupon I cannot afford the regular rates esp. since I want to adequately tip these hard working professionals. read more

I recently visited Timeless Beauty Aesthetics for my gf's bday surprise. I'd found a Groupon, read some of their reviews and thought we'd give it a try. I'd booked us facial and massages for both of us in the same room. Once we arrived, we were warmly greeted by our aesthetician Shayla who was absolutely fantastic in every way. The room was very fresh smelling and clean and the cool thing about it is one of us could get a massage while the other received the facial and then there was no switching of rooms after. Hello! Why hasn't anyone else thought of doing this? I've had a ton of facials and massages over the years and I'm pretty picky/notice a lot of little things. I loved our experience here very much and definitely suggest you give them a try if you're reading this. Our massage therapist Ricky was very, very good as well. We will be going back again for facial and massage treatments because the only bad thing was when it was over :( thank you so much for a wonderful start to our day! read more

We came to Phoenix for a quick girls trip and wanted to get pampered. I found Timeless Beauty on Groupon and not only did they have a fantastic deal but they also had great reviews. The customer service was excellent as they opened an hour earlier just to accommodate the 3 of us. I highly recommend the facial, it was absolutely fantastic. We will be back! read more

Recently bought a Groupon for a facial and massage; super deal! Everyone was super friendly. Ricky did my massage and Shayna did my facial. I have already booked another facial and will be back for another massage too. It's a small place, but you can tell they really care about their clients. read more

My normal place where I get my waxing done is not doing any facial waxing because of Covid, so I had to find a new place to go & I thought I would give this place a try. I got an Eyebrow waxing & tint done & it was the best waxing I think I've ever had done! Joanna did my waxing & she was awesome!! I will definitely be going back there for all my waxing needs & will probably try some of their other services too! read more

Got a facial and massage and it was amazing! Would highly recommend! They went above and beyond & make sure you get the full experience !

Been coming here for years now and I recommend it to all my family and friends! Came here recently for my birthday and received an amazing massage and a facial. I've never tried any other massage places because I don't believe anything else can top this place! Great service, cute location, and really friendly staff. read more

This hidden gem is outstanding! I've never had a better facial or massage. Joanna was so relaxing with the facial and made sure she did everything she could to make sure I was comfortable. Amanda had great skill as a massage therapist doing deep tissue, definitely worked some knots out! read more

Just had a massage by Carlos and facial by Shayla , had an absolutely wonderful experience, massage was great . I've never had a facial like the one Shayla gave me it was truly amazing read more

This spa is wonderful, Joanna and Lydia are very knowledgeable. If you are looking for heat body sculpting or wanting to get a massage, permanent makeup, or a facial. Give this place a try, it's a beautiful spa, you won't regret your decision read more

Very relaxing atmosphere as soon as you walk in ,every one is great there I recommend it come and experience yourself,The estitition Juany is hot!!! read more

Timeless Beauty Aesthetics is an amazing place and the employees are dedicated and also deliver great service. I am very happy with the body contouring, wax, and facial services. Thank you !!!! read more

Relaxing! Joana has the hands of an angel! Very helpful and friendly staff. For sure coming back soon!

Really cute spa. Got a massage with Edgar today and it was so relaxing. He really took the time to work my knots out and not just rub aimlessly like some other massage therapists at other places. I will definitely be going back for more massages. May try a wax next time too. Everything is reasonably priced. Staff was friendly and attentive. read more

Timeless Beauty Aesthetics is an amazing place and the employees are dedicated to deliver great service. I am very happy with the body contouring results. Thank you !!!! read more