The care I received here moved me more than I expected. It wasn't just competent -- it was human,…read morecompassionate in a way you can feel in your bones. Dr. Thatcher isn't just practicing medicine; he's serving, with a sincerity you don't see often anymore.And I say that as someone who has spent years interpreting across five states, walking into clinics, hospitals, ERs -- seeing every kind of provider, every kind of attitude. You learn quickly who's real and who's just clocking in.Finding someone who still treats people with heart, patience, and purpose? That felt like a blessing. I'm genuinely grateful I found a true one.

Patient oriented! Above average care , I would definitely recommend these folks ! A talented group…read moreof health care professionals

I have been receiving healthcare from this organization's providers for 16 years. I have never had…read morea misdiagnosis or a problem getting to see the doctor. Personally I find them to be excellent.

We love Dr Dodd and his nurse Shannon. They are always helping and willing to see us. Best provider…read moreand nurse team.

I recently had an appointment at Watauga Orthopedics with Dr. Richard W. Duncan on December 10,…read more2024, to discuss some issues I've been having with my shoulder and neck. Unfortunately, my experience wasn't as positive as I had hoped. During my appointment, I explained my symptoms to Dr. Duncan and he had me do a couple of exercises to assess my strength. However, I struggled with one of the exercises, and instead of offering support or understanding, Dr. Duncan's comment, "come on now, you can do this," felt dismissive. His comment was very unprofessional, and I am thinking "are you kidding me?" Additionally, Dr. Duncan recommended a procedure, but after how he handled my struggle with the exercise, I definitely didn't feel comfortable with him performing any medical procedure on me. I left the appointment feeling uncertain about the next steps. He didn't clearly explain why the procedure needed to be done twice or why it was required by the insurance company, which left me feeling confused and without a full understanding of my options. Even the X-ray he provided had unclear medical notes that I couldn't make sense of, and he didn't offer any explanation to help clarify them. Overall, I felt that Dr. Duncan lacked empathy and a proper bedside manner, which made the experience uncomfortable. I would have appreciated more detailed communication and professionalism. It's important for healthcare providers to listen to patients and clearly explain medical processes. I hope that future visits to Watauga Orthopedics are handled with more transparency and compassion. BTW I haven't received a survey asking about my experience, but I have received several emails regarding my co-pay. And of course, I'll pay my co-pay because who wants or needs $50 going to collections. Sarah W.

Hypocritical, judgemental doctor who amputated a finger gave me a 3 day supply of pain medication,…read more then refused to refill them again. Left me to suffer, even after I told him I was in the worst pain I'd ever experienced. If you have an injury that's causing significant pain, don't go to Dr. Fogleman.

Dr. Higgins is the worst. Im im recovery and when he found out i use suboxone as a part of my…read morerecovery he totally started treat me like scum. Night and day difference how he treated me after learning I was on it.

I'm very happy with the care I receive from Baileyton Medical Center. The doctor and staff are very…read moreknowledgeable, caring and friendly. I never feel rushed during visits as they spend ample time interviewing and doing the exam, as well as, including me in medical decisions. There's an on site lab for blood work and they always follow up with results or concerns. I'm very impressed with the medical care I've received from this establishment.

Called today to make an appt with a new gastro. I don' tlive anywhere near Bristol or Sapling…read moreGrove. I have family there and given the difficulty I have had getting an appt (even with the help of my primary care physician locally a relative suggested I try here. The woman said "What kind of insurance do you have?" I said, "United Healtcare. Dr Bailey was listed as 'In Network'." She said "But what kind of insurance do you have?" I said "Other than United Healthcare I don't know what to tell you. I see a Group Number. I see a Member ID. I see 'Choice'." She said "We are not accepting new medicaid patients right now. Is that medicaid?" I said "No I'm not on Medicaid. I have my own business/LLC and this is my company's insurance policy." "What is your primary care physician's name?" I told her his name but explained I didn't live in her region. She said "I will have to transfer you to Sapling Grove since you are a self referral." I was like "OK". So this other woman answers. She asks me the same things about insurance and doctor's name. She said "We are a 100% referral center." I said "Uh. Why is that if you are in my insurance provider as in network. And the other woman who transferred me to you said she was transferring me to you as a 'self referral'. Now you say you don't accept referrals. I'm confused." She said "Please hold". I just hung up. They sound very disorganized and not very accepting of new patients. I think I will just wait it out here in the DC Metro area.

I recently had surgery at this center. Absolutely everyone I came in contact with was great! Each…read moreperson was kind, caring, confident, sympathetic, etc. They all made me feel well taken care of and I was totally relaxed. Nurse Sharon was the best. Dr's orders were for 2 weeks of R & R after surgery, but Sharon told my husband I was to do no cooking or cleaning for six months. How great was that? I would not hesitate to return to this facility for any future needs & would highly recommend them to anyone who asked.

I have been a client of Kimberly Brewer's clinic for two years here in Atlanta. She is great at…read morecommunicating the need for men to take better/preventative care of themselves. I have lost weight and lowered by blood pressure since being her patient. I really hated seeing her move to Tennessee. Our loss is their gain.

My experience was very pleasing from the beginning to the end and even afterwards! Huh? To start…read morewith I was able to get and appointment within 2 days. They provided really good directions and there was ample parking when I arrived. Unfortunately there was a terrible auto accident on US26S and I was held up in traffic and arrived a little late but the Doctor welcomed me and was very understanding . Both the Doctor (Kim) and her Assistant/ Secretary (Rob) made me feel at ease and made sure I was comfortable. The facility was very clean, modern, and comfortable. Since this was my first visit the Doctor had to review my medical record while I completed a new patient data form. Even so, I didn't wait more than 10 minutes maximum before being called it to see the Doctor. In my experience I found her to be very intelligent, professional, polite, courteous, thoughtful and very thorough. I really liked the way that she listened to my concerns and actually appeared to care about my well being. Instead of being like so many doctors with the DICTATOR complex she actually explained things to me in a manner that I could easily understand them and she suggested a number of options for me to consider and choose. However, I must clarify that the Doctor was very professional and she did counsel me on my weight and the ramifications and dangers to my overall health and well being. But then she countered with very sensible and viable solutions so I can also say that she is well rounded :) t was a very pleasant doctor visit if there ever was one :) I would definitely recommend her to all of my family, friends, and colleges alike. Rick Bradshaw

They are great people here and they will help you in any way they can with coping with pain and…read moregive the medicine that is truly deserved. Love this place.

I've been a patient there for about 3.5 years now. I love the staff. The nurses and receptionist…read moreare really nice. All the physicians are very professional and try to help you to the best of their ability! I know you aren't supposed to have favorites but of course I do, I tend to favor Dr. Simpson and the nurse Samantha the most. They've made such a difference in my life and I'm so grateful to Dr. Simpson for all he has done for me! As long as you do what you're supposed to do you won't have any problems here. I seen their not so good review and could let it drag their review down. It is a great place to go!! Michelle W.

Dr. Scott MacDonald is a great surgeon. I was very cripple and could barely walk and he rebuilt my…read moreback. My life is much improved.

The doctors and medical staff at the facility are great. I have been treated at this location and…read morewas taken care of well by the medical staff. If there was a way just to review the admin staff, I'd give them negative stars. God, Family, Country. Apparently not at Watagua Orthopedics though. Their motto is work first. I know someone that works at Watagua Orthopedics. She loves her job and she loves the people she works with. She put in a time off request for a personal matter that will take her out of state for 2 weeks. She only has 1 week of PTO. The company handbook states that management can approve the remaining unpaid time off requested "at their discretion". They have denied the time off. Imagine. Your work says NO, you cant take time off. It doesnt matter that the request was made 6 weeks prior to the time off. She has received disciplinary action in the form of a write up for job abandonment already even though the time off hasn't yet been taken. She has been told that at the expiration of the pto available, she will be terminated. She fought hard to keep her job but the lead people that have "the discretion " have decided they would rather play hard ball. Specifically BRENT and JOJO. It doesnt matter that in 18 months of employment she has only called out one time. It doesnt matter that she's a dedicated employee that often stays late when needed. She reported that she was being required to do things outside her scope of practice at the beginning of April of this year. Releasing test results, required to do the job description of multiple positions, etc. Since reporting this, she has been retaliated against by the administration- Specifically Brent. When a complaint for harassment amd retaliation was filed, administration told her "that is your perception" and dismissed her complaint. Isn't that the whole point of a harrassment claim- your perception? Respectfully, this is not how you treat your employees. No wonder they go thru staffing like toilet paper. Because they treat them like poop they scrape off their shoe.