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    Hartsell Funeral Home

    3.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    4 years ago

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    Natural Breed Kennels Resort - Blood

    Natural Breed Kennels Resort

    (13 reviews)

    First time we have used them for boarding our fur babies, Stella and Bentley. Just picked them up…read moreyesterday. The first thing you notice is the large, beautiful facilities. You walk in and the lobby is huge, everything looks so clean and professional, no foul odors. But what really grabbed my attention was the staff. There is a LOT of them, not one or two teenagers looking after a bunch of dogs. Having never boarded there before, we were nervous, so we asked if we could see the back where they stayed - no problem! Without a moment's hesitation, they led us back. Again, I was impressed. No cages, smells and barking dogs but actual rooms, spacious rooms with doors. Cots in each room for the dogs to lay on. A nice lady stood there with us and explained everything. It is truly a "resort" for dogs. The last place we left them, we were not allowed to see the back. And when we picked them up, we had to ride back with the windows down, they stunk so much. We had to bathe them as soon as we got home. NOT HERE! Our dogs smelled as good when we picked them up as before we dropped them off. In addition, they upload videos on their Facebook page every day and you can see your dogs having the time of their lives, reducing OUR anxiety. The difference between Natural Breed Kennels Resort and the last place we boarded them is as different as night and day! But here's the kicker - pricing is about the same! Very reasonable for the extreme care they take of your fur babies. We have found a new boarder and we couldn't be more pleased. No worries at all about leaving your babies here!

    I have a high anxiety rescue girl. (She tore a nail off trying to escape a crate soon after we…read morebegan fostering her 5 years ago) Our other pup passed away a few months ago and he was her security blanket, her reassurance when they had to get boarded. So this was the first time our girl was getting boarded by herself. After touring the kennels, meeting their staff and trainer, I felt so reassured that our girl was in good hands. I really appreciated that they post pictures daily and give a report card. I also appreciate that there are no extra fees. My girl settled in well and did not need trazadone for her long weekend stay ...that's a big success for her! I'm so happy to have found them and will board her for a week in august too.

    The Dog Salon - Ready for Halloween

    The Dog Salon

    (415 reviews)

    Plaza Midwood

    I have been so pleased with The Dog Salon! We have been taking our elderly dog here for some time…read morenow, and now they take care of our new rescue. Thank you, Rel!

    Wanted to love this place SO BADLY, but I think they specialize in small dogs or poodle type dogs…read more(and short haired dogs). I will give 2 stars for how organized they are (when we arrived, the names of all the dogs and who is grooming them is on a white board and check-in is very easy). They were also very communicative prior to the appointment. Staff were all very nice. When I picked my dogs up after 3:5 hours and both were still a little bit damp. I noticed one dog had wet ears and a few knots behind her ears so I combed those out when we got home. Because she was damp upon pickup, she dried with her fur going all over. She is soft and fluffy though. My other dog, however, when I got home I noticed in the sun one area of his skin was super pink. I moved his fur back and noticed a whole patch of skin was raw. I'm not sure if they brushed too hard or with the wrong type of comb, but his skin was almost bleeding (the skin is a little broken in a few areas). The rest of his body seems fine but this one patch is raw which has never happened before. We just moved here so finding a new groomer and vet has been my biggest stressor. I know large dogs can be REALLY hard, but we had an amazing groomer back home so I know it can be done. They seemed to be doing great with the small shih-tzus and poodles and such, so I think if you have that type of dog, you would be okay.

    Pet Supplies Plus Charlotte - Pineville Mathews

    Pet Supplies Plus Charlotte - Pineville Mathews

    (92 reviews)

    I have been a loyal customer here for years--not only purchasing food, litter, and treats for my…read morepets, but also using your grooming services for my dog. Until today, I have never had any issues. When I arrived to drop off my dog, River, for his grooming appointment, I was told I needed to provide updated rabies vaccination records, which I would have to obtain from my vet. Unfortunately, the vet's office was closed. My groomer, Kayla, explained that she was legally unable to groom him without that information, which I completely understand. I went back to my car, searched my phone for any record, and returned to let them know I did not have it. I also explained that I had not been informed beforehand that his updated rabies information was missing from your records. At that point, another staff member chimed in from the back and very rudely stated that this information had been included in a text. The way she spoke was unprofessional and dismissive. If important information like rabies records is required, it should be clearly communicated in a separate, direct message--not hidden at the bottom of a general confirmation text. Instead of showing understanding or kindness, this employee was disrespectful and showed no sense of customer service. The entire encounter was unpleasant, and I left feeling frustrated. When I spoke with the manager, all I was told was that she would "speak to the employee." That is not enough to address the situation. This experience has completely changed my view of your company, and I will no longer be bringing my business here. It's disappointing to see a place I trusted for years show such a lack of professionalism, courtesy, and basic customer care. I will never return here to any location and I advise nobody else does either. Specifically this address is: 7601 Pineville-Matthews Rd Charlotte NC You've lost a loyal customer and left me with nothing good to share in support. As the rude lady said with a sarcastic rude tone as I left "have a good day" what a joke. If I could give zero stars, I would.

    My 3 year old Yorkie grandbabies went to the Pineville Mathews location for a grooming treatment…read more She developed a dry dark patch underneath her eyes, a deep cut on left ear. I noticed she kept tugging at her ear and this is where i noticed her ears were dry and with rough patches on the inside. My guess is that this location groomer used dirty tools or had my grandbaby in an infested area. I've never experienced this type of breakout and i am never returning back to this Store.

    Lucky Dog Bark & Brew Cornelius - New sign going up soon!

    Lucky Dog Bark & Brew Cornelius

    (108 reviews)

    $$

    This place is fairly decent all-in-all. The staff is great. However, the dog park and bar can have…read moreissues. Some people that frequent the spot, let their dogs become aggressive and don't curb or police them. Others , are blindly yapping away when their animal is pissing and crapping in the play area and fail to clean it up like you are supposed to like us responsible owners do. Most people are friendly but, it is mainly for more than one person. They have TV's but, there is so much activity where they are located that it is hard to focus. If you are alone it can be boring except for the fact your dog is enjoying it (which I guess is the point!) The bar used to be hit or miss but has improved. While a I know this isn't a place you should be going to get tipsy even , I mean I get it , it's a dog park but when I have ordered a shot or two of whiskey with my beer , I was really ripped off more than a couple times by two specific people. The bar manager is great and I think she corrected the light pours, which is great because the alcohol there isn't cheap. I'm not ragging on the bartenders though - all of them are nice and polite. I have only limited experience with the Doggy Daycare and while I don't know what actually goes on back 'there' my dog seemed to be happy when picked up. I will say one of the young ladies who normally checks me in young, with mid-length blonde hair was not very friendly. It was like 8AM and it's Doggy Day Care and isn't cheap , probably be a bit friendlier to the customers. Other than that , it's a decent place to enjoy an afternoon with a beer, or not, while your pup plays and socializes with other dogs. Just wish some owners would be more attentive of their dogs behavior - most are! Recommend checking this place out.

    Just picked my dog up from a boarding stay and was so excited cause it looked like he had a bath…read more However, no, he had piss all over him! He smelled like pee, he had pee all over him!! This is WAS my go to spot to take my dog and now I'm done. I feel like they have just gotten worse and worse over the years. You will request report cards and you get nothing! No communication with your dog being there with them while you are traveling. If you are looking for a place to board your dog go somewhere else!

    Hartsell Funeral Home - funeralservices - Updated September 2026

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