I have taken both of my children here ever since they were babies. We've been through checkups, immunizations, flu shots, and some last-minute emergency appointments. Never have I ever had a problem with the office staff, PA's, or doctors. My kids both say they like their doctors very much. Dr. De la Mora and Dr. Garcia listen to what my kids have to say, don't talk down to them, and give great advice. They have a great rapport, are funny, and always do their best to make my kids feel at ease. I have had zero issues with my insurance, making appointments, or getting prescriptions. Everyone is absolutely professional and caring here. Bonus - wait time is very short in my experience. Thank you all for taking care of my children! The only aggravation is that sometimes parking can be a struggle. There are spaces in front and more parking behind the building. You may have to circle around a couple of times if the shopping center is really busy. . read more

El Dr Óscar de la mora pareciera ser una persona divertida pero realmente hace comentarios con doble intención, siempre busca una excusa cuando toca revisar a mis hijos, para tocarme el cuello mano, además de que no está actualizado recomendando eliminar la lactancia mucho antes del primer año de mi hijo, diciendo que no aporta nada bueno, mal informando, este consultorio se volvió pésimo cuando lo adquirió SAN ysidro health center read more

All 3 of my daughters have been attending here since they were first born. This primary care for children has been an awesome experience all the way around. I am really have to call this place my children's primary care. They definitely know how to treat your children properly and make sure to give the awesome care that they provide. I highly recommend this place to all family's with children's. You won't be disappointed. read more

Heritage Park Pediatrics - Room - Pediatricians Near Me - Chula Vista, California

I have taken my children here for more than 15 years. the staff and both doctors have always been supportive respectful and knowledgeable. highly recommended. read more

I absolutely love the doctors and staff here. My daughters have been going here for the past 16 years and now my Granddaughter goes here as well. I highly recommend this pediatrician office. It's clean, lots of parking and easy to get apts. Dr. De La Mora so funny and awesome with my girls. He knows how to get them to laugh and not worry about being in a doctors office. My girls love coming here, even if they have to get their shots. read more

Heritage Park Pediatrics - The patient waiting area and front desk. - Pediatricians Near Me - Chula Vista, California

Dr De La Mora the best Pediatrician! Staff is very helpful always makes my son feel better! As soon as we walk in! read more

Heritage Park Pediatrics - 2nd Covid Shot! - Pediatricians Near Me - Chula Vista, California

I recently had an extremely bad experience with this pediatric office and Dr. Garcia. To start off if you are a first time patient, before making an appointment they make you physically come into their office to turn in paperwork like your physical insurance card and your child's birth certificate. All other practices will take this documentation from you on the day of your child's visit just telling you to come in 15 mins early to fill out paperwork and turn in documentation. Anyway, after the office received my son's documents they set an appointment for him to see Dr. Garcia. During the consultation Dr. Garcia spent less than 5 minutes with my son (mind you my son was the only patient in the office so it's not that the doctor was rushed). Dr. Garcia barely glanced thru my son's intake form and performed a very basic physical examination. When filling out the intake form I noted that my son is allergic to tree nuts and has always had an epipen prescribed to him. One week after my son's appointment I remembered that the epipen I have for him is expiring and called Dr. Garcia's office to renew his prescription. The office refused saying that I have to physically bring my son in again in order to get the prescription renewal. I found that policy absolutely ridiculous since we saw Dr. Garcia just a week ago! I asked the office what was the purpose of the new visit was and what new information Dr. Garcia would need to renew the prescription. They failed to answer and continued to state that my son needs to come in physically to get the prescription renewal. Dr. Garcia wanted to use the new visit for nothing more than to generate more revenue for him. If he spent more than 5 minutes with my son and read his intake form thoroughly he would have known of my son's nut allergy and renewed his prescription at the first visit itself. I do not recommend Dr. Garcia as a doctor - he is clearly only interested in money and has the worst bed side manners! read more

Heritage Park Pediatrics was a big disappointment. From Dr. De La Mora slapping my child on the head and giving him life advise instead of medical treatment to Dr. Carlos Garcia not returning multiple calls and messages and saying a doctor of osteopathic was a holistic doctor to avoid giving a referral out. True this practice has an attractive looks for the children, but in reality this practice leaves so much to be desired. The medical assistants are cold and impersonal. Doctor Garcia's consulting style is fast, almost rushed. Does not explain/elaborates on new prescriptions, diagnosis and treatments, yet he's charging your insurance for every single minute he "spends with you". And lastly Dr Garcia will take forever to return your calls, not acceptable! I give Heritage Park Pediatrics two stars because a lot of the times they do schedule you same day. read more

I've been taking my son there since he was born and now my little girl. I love Dr. Garcia he is the best and he is always so kind and knowledgeable. I feel very comfortable with him. The staff is always very nice and I love their decoration. It's very inviting. My sister also takes her kids there since 2005. read more

Dr. Garcia is amazing. He has been seeing my son since his birth. I dont understand how this place is rated poorly. Staff are awesome and always organized. I recommend coming here and seeing Dr. Garcia. read more

I've been taking my baby here for her shots since birth. I love this place! It's ambiance is amazing, the decor is very child oriented and it certainly doesn't seem to make any kids uncomfortable. The waiting room is made up of antique movie theater seats and walls are decorated with all kinds of movie posters and cartoon character pictures. They always have a children's movie on, and always decorated to match the seasons holidays. The staff is great, the doctors are amazing, Dr Garcia is the man! He listens to your every concern, he diagnoses with precision and loves his job. They accept all health insurances, for first timers, you have to go in ahead of time and fill out all the paperwork first, then your first appointment gets scheduled after that. No need to show your insurance card ever again, and be sure to take your shots records, no shot records = not seeing doctor. read more

One of my daughters needs her medication on a monthly basis. When I called them to get the prescription.... It took them over one week to call me back and about 3 days to get the doctor to write the prescription. When I spoke to the lady who answers phones she said the the doctor only writes prescriptions on Fridays... I guess it's good that they have their protocols... I'm just so used of getting the prescription when I need it not a week and a half after I have called. My girls used to be with Sharp Health Care in that same parking lot... Now they are on it over there... But then again you cant really compare the two... So if it didn't take so long to get back to me i would give them more stars. On another note the doctor is friendly and the facility is clean read more

Dr. Carlos García is the most professional and caring doctor. He takes care of my 3 kids and are very happy with his service, and the staff is very friendly too. read more

It has been a pleasure in dealing with Dr. Garcia, he takes great care of kids. I wouldn't trust anyone else other than Dr. Garcia. A lot of respect from me. read more

I made an appointment 1 day prior stating they had availability. However when I arrived on time, I had to wait in the waiting room for 45 minutes and counting... If it weren't for the nurse practitioner I would leave and never ever return to this place. read more

Ive been taking my kids to see Dr.Fish for almost ten years now, and this place is the best! Always have been able to get seen within a reasonable time. Recently started seen Dr. Santiago and he really cares for his patients, makes time to personaly call me to follow up on my daughter when shes been sick. Front and Back office Staff are super friendly with my kids!! If I could I would give them 10 stars. read more

Not worth it if my child isn't as important as the staff's family or friend's child! "Special Treatment!" Time to look for another doctor... before #Obamacare kicks in! read more

If your looking for a modern, clean, and convenient location this is it. If your looking for a pediatrician and staff with people skills and a genuine concern for patients... You won't find that here. Piss poor customer service and a lack of concern for patients. When my child broke her finger playing sports. They didn't so much as put a splint on it. When I had to repeatedly bring another child in for multiple ear infections they blamed it on "hygiene". Never mind a family history of ear infections. I suppose my favorite line would be "she's healing slowly because you opted for a generic brand medication". Most recently I had a child with a fever, loss of appetite, sore throat, and congestion. Doctor wrote it off as a viral infection. Wow? We waited 90 minutes for you to come up with that? Thanks for going the distance. Once again if you are looking for a pediatrician with genuine concern for a patients well being look elsewhere. read more

It took 45 minutes past the appointment time before we were seen. The doctor didn't seem to care about what we said regarding our child's medical history. His staff was supposed to get his records prior to the appointment but they didn't. Me and my husband are both nurses, we are pretty knowledgable of our kids history. Then upon departure, he t read more

Even though the wait times can be long, the doctors there are incredibly caring and knowledgeable. I would recommend to any parent that wants continuity with their pediatrician. read more

I've been bringing my kids to this office for almost 3 yrs they only seen Dr Garcia a few times, they're seen mostly by Pamela fisher or the other female Dr I forgot her name and I haven't seen her in a while I don't know if she still in this practice. No complaints on the drs they always explain things and answer every question I have. One great thing they always call in my prescription that why I don't wait longer when I get to the pharmacy. read more

My daughter has been coming here for about 2 years. No complaints. Staff are always friendly, our appointments have always been on time, and the doctors don't seem rushed. read more

I bring my 3 kids here and we love it. The doctors and receptionist are nice. They have tv's and toys in all the waiting rooms. Cool posters , stickers and lolly pops my kids like. They always send our prescription straight to our prefered pharmacy as usuall. And its walking distance. Plus if your early or have time on your hands you can get a bite to eat, get a haircut or shop at the little stores . Parking not that bad either. A real treasure. read more

Dr's are good, Dr. Garcia is great, no complaints on the Doctors, staff is always nice, I once had a bad experience with a receptionist circa 2009 but she's no longer there, The main reason I am writing this review is because I am trying to make and appointment and no one answers, I have left messages in the past but i dont get called. read more

Both of my daughters have been going there for several years. Up until today I was satisfied with them. My oldest daughter woke up with a fever today and feeling really sick so I called them to set up a appointment. They agreed to see her today at 10:45- its raining today and there was a accident on the corner of the location so we were 7 fricken minutes late and they turned us away. Doctor was too busy to talk to me.. the so called manager was no help at all..as of today I am switching them to a different doctor and will let the five people I recommended to do the same. This is ridiculous how my daughter was asked to come back on Monday when today is Friday. They can all kiss off! read more

This place was awesome dont know what happened. It takes forever to get an appointment and if you do you get a random dr each time. They expect you to be on time and make you wait a long time even if your there before your appointment. The real kicker when your child is actually sick they dont ever have any appointments available they refer you to urgent care. Whats the point of having a dr when you cant see him and better yet they send you away when you actually need their help. Thanks but no thanks switching our providers three less kids to pay your fees. read more