Excellent service does an excellent job and was fast to respond, they did…read moreflooring and drywall to my house, and left the worksite clean as it was!

The office manager, Lorraine, was very pleasant to talk to and quick to get us on their schedule…read morefor getting our 50 year old stone chimney repaired. Fred came out and gave us a very reasonable quote for the work and then returned a few days later to accomplish the work. Fred and his assistant (I didn't catch his name) were on time, very professional and did very thorough work to repair the cracking mortar throughout our stone chimney. Not only did they completely tuckpoint (redo the mortar) the entire chimney, they also sealed the top of the chimney, and water sealed everything to ensure we will have zero problems for a very long time. When the work was complete, their cleanup process was excellent and they left no trace of any debris. I highly recommend Chimney Sweeps West!

I called Chimney Sweeps West for having my chimney cleaned. They were quick to schedule an…read moreappointment which was great. However, they ghosted me after running a half-hour past the scheduled appointment time. I called them and the office lady said that the sweep should be there any minute, and if not, then "I will call you back". 1 & 1/2 hours later, still no call. I attempted to call them four times, and my call went straight to voicemail--as if they were no longer in business or did not want to take on any more business or most likely did not want to be straightforward and honest with me that the chimney sweep was not going to do the job. Not a way to run a business! I cannot recommend this company to anyone, ever. UPDATE: After receiving a call from CSW, I wanted to add to my post for increased accuracy. It was reported that the sweep went to another house down the street for servicing the chimney. CSW apologized for the mixup, so it wasn't a complete ghost job. Having since scheduled with another company, I will not be doing business with them this time around. RECOMMENDATIONS: In the future it would be best for this company to conduct follow through to completion of the work. Nothing extravagant or time consuming. For example, the office person could make sure to call the customer for ensuring that everything occurred as expected. The office help could make return calls as promised. The office person could call the customer immediately after the sweep indicates that the customer "decided to postpone the job." If this step was incorporated, the job would have likely occurred as scheduled and all would have been satisfied. The simple things make a big difference. The sweep was very nice and so for that I have changed my rating from one star to three.

I called Powell Bros. this morning after a cold and snowy weekend. They had many calls backed up…read morefrom the weekend, but they were friendly and called me back quickly to set up an appointment. I needed to have my heat pump evaluated for problems after it had been making rattling noises over the weekend. The technician came right away and checked out the heat pump thoroughly. I am relieved to have a reliable, friendly business to depend on when I need them.

Powell Brothers Mechanical contractors came to my rescue 1 August, when my air conditioning went…read moreout. I took quotes from several local companies and waited a week for people to respond to my requests then to receive unbelievably insane, completely out of the question, Incredible, kings ransom, massive amounts of money some of these crooks wanted to do a basic charge on my unit. One company quoted me $900 to charge my unit and blamed the price on the cost of refrigerant. Borderline criminal. But, the Powell Brothers show up on time with a more than fair in fact, generous quote. Not only did they fix my unit, but they gained my admiration and friendship. This is what the Powell Brothers bring to our community. The national chains are going to hijack your bank account for their shareholders. These fellas work hard and do great work at a more than fair price. They should be your first and only consideration for heat and air. They are mine.

These guys are very honest Came out and inspected area…read moresuspected leak They got up in attic and found nothing Didn't charge us a penny as they said "we didn't do anything to charge you for" Our new roofing company!

They dont do anything other than tear off and/or reshingle per the woman i spoke with when I…read morecalled. Super disappointed due to their web site and ads indicating otherwise.

I really needed some electrical work done. I called to make an appointment and it went to voice…read moremail. I left a message and waited and waited and waited. I called and left a second message but did not get a response. Not a way to run a business. If you're busy, let me know you cannot help but don't keep me in the dark.

Being fairly new to Knoxville and finding good contractors can be difficult. I was referred to 208…read moreElectric and am so glad I called. Jacob came out within a day to give me an estimate, and did not try to talk me into extra work I didn't need. His estimate was very reasonable compared to a few other companies I called. He showed up when he said he would and had a very knowledgable and friendly staff complete the "not so small job" in one day. If your looking for a good electrician call these guys!!

Roof repair was needed on a short turnaround to satisfy agreed repairs for the sales agreement on a…read morereal estate deal. Couldn't have been easier to deal with. I got a call after the initial inspection by the technician, and in a couple of days, the job was done. Start to finish in 3 business days for a complete flashing replacement on a chimney. Laura was wonderful and wrote out the details as we needed to satisfy the buyer that the job was fully documented. I liked that it came with a 2-year warranty that cools everybody's nerves when dealing with real estate. So much rides on documentation in these deals. Thanks Mobley. (Heads up-- paid by check. No credit cards.)

Had a minor leak. (Leaks are never minor but this one was small). I called Mobly Brothers who were…read morerecommended on the community site. The owner worked with me on the cost to repair and after a year, I reached out because it appears that there may have been additional leakage. He sent out his employee the next day. He was at our house for over two hours researching and (I feel confident) resolving the issue. Through no fault if their own, they determined the short length of my gutter most likely is the issue. They adjusted it and we should be good. They have a 2 year warranty which he honored, no issue at all. I'm very appreciative! Highly recommended.