These guys fixed a gas leak at my business. There was a 3 day wait for a part but the technician…read morewent above and beyond to get me a temporary fix. This world needs more service like that. I will call them every time!!

Missed the mark...way over priced compared to their competitors quotes. By $300-$400 dollars. We…read morewent with another company at a third of the cost.

Would give 0 stars if possible…read more We had a garbage disposal that didn't work. The person came out, tightened 1 bolt with an Allen wrench and was done. Took about 4 minutes from door to door and the tightening of the bolt took seconds. The Bill was $350...Why? The service charge was only $95. So where did the rest of it come from? The owner of the company stated: "The worker drove 40 minutes one way...things are more expensive these days...our costs have doubled in the last 12 months". So beyond the service charge, the rest of the charge was around driving? I am in West Knox. Gas is $2.56/Gallon right now, what? Also the invoice only has a service fee and charge to repair, so the business contradicted themselves. I was charged before being sent the receipt, and forced to sign (a statement saying I was told prices before work was done) after paying the bill. I did not notice I was signing a statement saying prices were told to me before work was done (my eyes are bad). The company did not operate like they should in this situation, costs should be explained before work is done and they are due. Instead they did work first, told me the final price when it's due. To me this is scam behavior. Be very wary of this company, as you think you are just paying the service fee ($95) and the additional cost of the repair, but they will scam you badly with the final bill. This company used to be great (used them very recently), but something has changed very recently. If I were you I'd find a different company. Here are some much better ones: West Knox? Cedar Bluff Plumbing North Knox? East Tennessee Plumbing Solutions Whatever you do, don't choose these guys, seriously!

I have been paying a monthly membership rate for years. After I had the entire house replumbed --…read moreor so I was told. After breaking open a wall, I found the company did not finish portions of the crawl space, they just covered the old pipe within insulation instead of pex. They also failed to complete the rest of the connections. Even though the wall was open and had complete access while the plumber apparently only connected shower and never replaced the old pipes. Instead of honoring their work and the payment, they have gone radio silent, after they asked for photos and sent someone to look at it. They've abandoned and said too much time has passed and have completely disregarded the membership that i've been paying for 4 years. Now they want to blame a guy that doesn't work there anymore.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Showed up on time, worked hard, and did a good job. However, labor (quoted on-site) was too high to…read morereset / replace a new toilet that was onsite with all parts provided, $325 for maybe 45 minutes?

On time, excellent work, very professional & knowledgeable. Would highly recommend for any type of…read morejob.

FRAUDULENT BUSINESS PRACTICES - Zero Accountability…read more This would be a zero star rating if possible. This company is a textbook example of why you should never pay for service upfront. We paid in full before they even stepped foot on the property, and it is now clear that was a calculated move to secure our money without any intention of delivering the promised results. In December 2025, after two failed attempts to even show up, they sent a technician to assess a leak in our pool and spa. We were promised a comprehensive report to hand over to our pool company for repairs. When I followed up, I was told it would take "a few days." It is now late March, and after four months of calling, texting, and emailing, I have received nothing but silence. They have either blocked my number or folded as a business--either way, their conduct is unprofessional and unacceptable. Be warned: I have already contacted my credit card company to dispute the charges for services not rendered. Furthermore, I am filing formal complaints with the Better Business Bureau and relevant state consumer protection agencies to ensure other homeowners are not scammed by this outfit. I have every receipt and text message documented to prove this gross negligence. Avoid this company at all costs.

Absolutely terrible. Avoid these people. Will not return phone calls…read more Won't send reports or tell you what they found.