I am a recent renter and so far things have been fantastic. I moved in right when the huge winter…read morestorm hit. The heating units were not built to keep up with the cold and maintenance brought space heaters right away. They replaced my dishwasher as soon as I told them it was broken right after I moved in. They have been responsive and receptive. They salted and scraped the outside walkways when we got feet of snow, and they keep the property looking nice too! I feel I'm really getting bang for my buck and it's worth the rent. If anything changes, I will for sure update!!!

Please stay away from the company. They fine the heck out of you, keep all tenant late fees and pet…read morefees, charge you for evictions. If the tenant chooses to not pay your SOL. Truehomes screening process is awful they prob in a tenant with a history of rent fraud. STAY CLEAR of truehome

Tryf and Zakir from 3cre were fantastic. I was totally impressed with their professionalism and…read moretheir willingness to listen to me. They were there for me every step of the way to help me locate the perfect property. Although selling and buying a property can be intimidating, they had my back. I recommend 3cre to anyone looking to buy/sell and I will for sure use them again. Thank you guys for your patience with me!!

We recently sold our restaurant through 3cre and had a great experience. We were under contract…read morewithin a week of listing! Sina was reliable, responsive, knowledgeable & wonderful to work with. I highly recommend based on their professionalism and strong connection with the Cincinnati market.

When we learned we were expecting our second child, we knew it was time to think about putting the…read morehouse on the market. We lived in a 90 year old Hyde Park home on a busy street with hardly enough space for our growing family. We were very skeptical about listing the home because we hadn't lived there but a few years, and were unsure of how we would fare financially. We called Team Synergi out to discuss our options. Jen came out and went over her marketing plan and pricing strategy to sell the home quickly and for top dollar. Boy was she on target. We went forward and listed the home and no sooner than a week later did we have multiple offers on the house. Ultimately, we were able to negotiate a deal for more than our listing price! We never even considered this was a possibility, and were absolutely delighted with the results delivered by Team Synergi.

From the owner: Buying, selling, and investing in real estate. Business management and finance.read more

Non responsive, discriminatory leasing practices, and incredibly unprofessional and disorganized…read morecompany . I worked with Andrea Ceja and John W on leasing a home on 10/14/25 . Andrea decided the first day we spoke that I as a single mother would not be leasing a home, she made disparaging comments about me being the only one on the application and blamed decisions she made on John when questioned and refused to answer simple questions regarding the leasing criteria and denied my application. It seems she has no oversight on approvals and denials and it is all decided at her bias. John played completely clueless and neither of them responded to my questions. This is my second time working with this company and I do not advise it.i have heard that even the homeowners as well as residents renting from them have a very difficult time getting ahold of anyone... Update: As of this morning 10/22/25 immediately after my public review I have received a private response that is still wildly inaccurate and lacking proper documentation. After reviewing several other 1 Star reviews left for this company I have begun the process of filing a Housing Discrimination Charge Against the registered entity INVESTOR SUPPORT SERVICES LLC via https://cms.civ.ohio.gov/WebForm/UnityForm and I encourage all others who have faced similar challenges with this company to do the same.

Hands down one of the worst property companies I have had the misfortune of dealing with. Our…read morerental home's lease was taken over by them about a year into my lease and immediately it was one inspection after another. The also will insist on putting electronic locks on the doors that anyone with access to their system can open and they will refuse to provide details about how this data is protected and stored. Very shady company and their employees will try to bully you into submission. They do not have a direct line to call and the robotic answering machine is incredibly frustrating. I also think it's important to consider how their rating on Google is solely due to landlords reviewing how much they love their management. Avoid at all costs!!!!

Need 1 bed room pet friendly for January 30 my house is in process to be repaired from fire…read more And my orientation is one year old,he is my support dog.He is very quite

I am very much looking forward to finding someone else to manage my property; if you work for…read moreanother property management company and would like my business, please contact me. Horrible communication from the start. We agreed on the rent to charge, I found the tenant and did all of the heavy lifting for them. I find out almost 3 years into it that they've been charging my tenant an extra 2% for "payment processing", which is absurd. They also refuse to put this on the monthly statement; I see that to be pretty sketch and I speculate there is something shady going on there. They find every excuse under the sun to delay sending me the money they owe me every month, which they failed to mention in the beginning that the absolute earliest I will see the money is on the tenth of every month (which is okay, I've adjusted my budget accordingly, but I sometimes won't see it until the last week of the month with no heads up at all). It has taken them about 2 years to figure out how to send email notifications when a statement is available, so for a while I had to keep guessing on when to check the online owners portal (which is not user friendly at all) for statement and walk through reports. Glad they are finally caught up there at least. I've had countless issues over the last 3 years with them specifically, and every time I reach out to ask them a question it is a draining process for one reason or another. I'm glad we get a resolution, but most of the time the issue stems from them and it is me that is paying for it with my time.

GREAT MANAGEMENT!! Great rental on Humboldt Road. Terri was very pleasant to deal with and Aaron…read morethe manger was always friendly and solved any issues quickly!! The pool was always clean and if anything went wrong with appliances, a repair guy was out the next day to fix it!

Hey, I live in a Sundance rental in Vandalia Ohio. My apartment complex lady let my upstairs…read moreneighbors toilet waste water run into my ceiling till it exploded and nobody fixed it for 4 days. I lived in a human biohazard and they let strangers break into your complex's and smoke and trash the washer and dryer so your clothes smell like drugs. OH and You have to clean it all up even if it's your neighbors poop in your home. Also they let tenants own dogs that make all 4 apartments smell like dog urine and they let that same man abuse the dog on the patio for all to see. Also their contractors left trash all over the property and I sent pictures to my apartment lady asking to please not make me clean it up and she decided to rip up my entire garden because it's "against the rules," when 5 other apartments have gardens and it's not an issue. I've had this garden for 5 month and it wasn't a problem till I asked her to not make me clean up her mess. Their maintenance man broke into my house 5 times without permission as well while I was sleeping after 3rd shift as a 20 year old girl. DONT NOT RENT FROM SUNDANCE RENTALS, where they treat humans like feral rats. This is my first amendment right. Below is photos of the fecal water and keep in mind my apartment was trashed many times to fix it and mud and dry was left in my kitchen fishers and across all my carpet and personal belongings :) Also the patio my apartment ripped up as a petty way to hurt me when I ask her to pick up her mess that I was sick of cleaning. - it's started as $900 and after 3 months they charged us all and extra $100 a month to pay for the "shared common room" also you have to pay for all laundry costs and they won't tell you that till you sell your soul to them. -$3,800 to leave if you can't fulfill lease for 1 year - $300 deposit for a cat and $35 a month after but they will get you to make a pet profile for $50 then gaslight you into saying you didn't need to and they can't refund you -money hungry middle aged woman is the only person you can talk to with issues and if she doesn't like you she will just destroy your personal stuff because she finds joy in it :) or break into your apartment at 5:00pm while you're showering when they said inspection is done at 5pm.

I wish there was an option for no stars. Cincy rents is so unprofessional. They lack the skills…read moresuccessful renting companies have. I have rented with many places and this was by far the worst. To start, the attitude from the workers is insane especially from Misty Sanders. The do not answer maintenance issues or will show a week later when you already had to try and find a way to fix it. I would not recommend anyone to rent with them.

Has zero concern for mold in my window AC unit in my bedroom. Told me I can "not use the unit" if I…read morehave a problem with the mold. They have no competence of the health & safety hazard this presents.