The actual medical practitioners that work here do great work but that is about as far as it goes…read more My mother had surgery in April and we arrived at 9am. She went into the OR roughly at 11, and stayed there until about 5pm, for a routine that should have took less than an hour. Even the other family of patients were concerned for her taking so long. Afterward, she informed me that they made her change clothes and seemingly forgot she was sitting there. The follow-up visits at the PDS Medical Management certain didn't fair much better. Each time I bring my mother there, it is always a massive wait. Everyone there is always irritated about this. Just last week, I brought my mother in for a scheduled appointment. After waiting nearly 2 hours, I got up and asked when she would be seen, it is then I was informed there was a mistake, and her appointment is actually next week. All in all, each time I bring my mother here, there is a long wait. Patients are all very angry and sometimes become verbally combative over their wait time. Each time a patient approaches the desk, they're told that they are next. As I began writing this, my mother got called in, and the woman sitting next to me, who was already seated by the time we got here, became upset. She asked when she would be seen, and was told she is next. She just told me she was recommended this location by her lawyer and just walked out on the phone with her lawyer. Last week, when I came in, two people became belligerent after waiting so long. To me, it seems as though there is little to no organization, and very little customer service for non-spanish speaking patients.

I had a wonderful experience . Very friendly, accommodating and understanding staff. Highly…read morerecommended

Dr. Talishinskiy ("Dr. T") of Advanced Laparoscopic Associates recently performed a colon cancer…read moreoperation on my Mother which involved removing a large section of her colon. Dr. T is beyond excellent. He was patient and caring throughout our experience, from our first meeting to the follow-up appointment. He carefully explained the surgery and patiently answered all our questions. His "bedside manner" and demeanor is confident, intelligent and extremely reassuring while being honest with the risks of the procedure. On the day of the surgery, in the pre-op room, Dr. T and his team was again just perfect, explaining everything and answering every question kindly and thoughtfully. Most important, the surgery went perfectly, "Plan A" as Dr. T told me afterwards in the family waiting area. Dr. T came out after the surgery and explained how it went calmly and confidently which was just the reassurance I needed. The staff at Advanced Laparoscopic is excellent. They took care of all the details of the preparation and led us through the necessary pre-admissions testing and physician letters we would need. They are really on-top of things and operate as a well-oiled machine so to speak, which is very important when a patient is scared and new to the whole system. I highly recommend Dr. T and the staff at Advanced. He is an excellent surgeon and a thoughtful, caring physician. The entire experience was really perfect in all ways, especially since his surgical handiwork was so successful. Thank you Dr. T and staff.

The office staff is always nice and very helpful, Nadia the NP I absolutely love her. My surgery…read morewas 5 years ago and I feel great, and I've maintained my goal with the help of the wonderful practice.

I was referred to Dr. Allert after I shattered my radial head, dislocated my elbow, tore ligaments…read moreand tendons during a horrific fall. My fracture is not common and many doctors would not see me. I had sent my x-rays to his office at Restoration Orthopaedics, and was called the next day to come in for a consultation. Dr. Allert spent so much time explaining what was needed to get my elbow stable! He even drew pictures of the joint. I was scheduled for surgery 3 days later. He operated on my elbow in Hackensack Hospital and replaced my radial head with a titanium joint. My recovery was without pain. Dr. Allert is not only an accomplished surgeon, but he is compassionate and empathetic. He immediately put me at ease! I am now 8 weeks post-op and I have been seen every 2-4 weeks to monitor my progress. I have no restrictions with mobility at this point. I am so grateful to Dr. Allert! I would give him a million stars if I could!

Dr Keller did my surgery a couple years back. she failed to tell me my left leg was shorter and my…read morehelp has a slight tilt now. she told my leg would be fine and my limp would go away with time since it was still "healing". truth is it only got wores until I did some research of my own and now I trying to fix the issue. point I'm trying to me is I think she got lucky doing my surgery and failed to let me know of the problems I'm dealing with now that weren't even spoken of at the time. She's supposed to be the professional but forgot to let me know about this ? is she as good as she says if she left that whole part put when she could've told me earlier but now I'm dealing with insane back in hip pain, which could've been all avoiided is she knew but she didn't. She's not that great of a doctor.

Been going to him for 25 years and that should tell you all you need to know. His practice has…read moregrown by leaps and bounds since the beginning and is still the same dr. Trust is important between a patient an doctor and I trust him with my well being without question. The girls in his office are great and always fit me in when I need an appointment. If you need a doctor you would be hard pressed to find better.

Dr. Polimeni is not just a great doctor; he is a great man. I have been lucky to have been a…read morepatient since I was a young man. He always spends time, has great bedside manner, charismatic, and always supportive. Front office always has been on the ball and always friendly. The office is clean and has very nice, calming ambiance. Side note: Dr. Polimeni was able to diagnose and save my Grandfather's life. If Dr. Polimeni did not diagnose the issue and have an ambulance take him directly to the hospital, my Grandfather would have died within 24 hours. He was able to give my family and I another 4 years with my Grandfather. He calls it his greatest save.

Dr Zaider is a wonderful Rheumatologist that I was referred to by my Surgeon. Dr Zaider is…read moreknowledgeable, professional, caring and friendly. He is quite thorough leaving no stones unturned. He is responsive, asks many questions, listens carefully without rushing you, & answers all your questions in understandable terms. I know I am in great hands with Dr Zaider as he is bound and determined to find the correct diagnosis and potential treatment for me. I would HIGHLY recommend Dr Zaider.

Valley Medical group has amazing service and detail to patient care. Going to valley medical group…read morefor all my specialists and primary care for a very long time nothing but the best. Valley hospital treated me many times and I've had 2 surgeries there along with extensive testing and procedures wouldn't go anywhere else Dr Zaider has been very helpful with my complex symptoms and issues Along with helping me get answers. His staff is very kind to me.

The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

Dr. Nicolas Alexander is great. I needed an emergency appointment and called so many places I had…read morenever been to and he was the ONLY Doctor who would see me. He knew exactly what was wrong with me did all the right things. My family and I now go to him when we have a Orthopedic problem. I completely recommend this Orthopedic doctor.

Dr. Alexander is amazing. Waited only 10/15 min until I was taken. X-rays were quick and Doctor…read moreAlexander was very helpful and knowledgeable. The entire staff was also great. would recommend.