Everyone I spoke with here was fantastic. All very nice and helpful with questions I had. Was in…read moreand out pretty quick. Recommend them, and I have had a few procedures here over the years.

I have been to this location for several different procedures and most recently on 5/22/2026 an…read moreMRI. As always I've been greeted by Robyn who initially checks you in. She is always there with a big hello and smile. I had the pleasure to speak with Jordan, Tonya and Ina (was the young lady who got me ready for the MRI and did the procedure. I also must state that it was/is easy to make an appointment for any procedures or testing that I had to have. I would highly recommend New Jersey Imaging Network in West Caldwell.

I used them for image care during this past winter and had a positive experience . I would. prefer…read moreto use them now , as I feel there are better doctors in my home area near Morristown, however we are at the southern Jersey shore for the summer-at least 2hrs away . After summer I will use ImageCare at Morristown if any further imaging is needed. Thank You!

I had a very frustrating experience with ImageCare Center at Morristown and would not recommend…read morethem based on how billing concerns are handled. I had imaging done in August of 2025 and was never informed that the facility was not Tier 1 under my insurance or that multiple studies would be performed during the same visit. I later received a bill for nearly $1,000. I submitted a formal dispute and followed up multiple times over the course of several months. No one responded to my emails. Instead of addressing the issue, the account was sent to collections while it was still under dispute. This entire situation took nearly 8 months to resolve, required multiple phone calls across different departments, and caused significant and unnecessary stress. While the balance was eventually reduced after escalation, it only happened after the account had already been sent to collections, and I am still not satisfied with the outcome. Overall, this experience reflected a lack of transparency, poor communication, and a failure to address patient concerns in a timely and appropriate manner. Patients should be clearly informed of potential costs and insurance implications before services are performed, and disputes should be handled before accounts are escalated to collections. I strongly recommend asking detailed questions and confirming coverage and facility tier status before receiving care here.

Had to have anMRI today and the staff, especially Kerrie and Michele D. were amazing! Caring and…read morecompassionate and so gentle since I am disabled and was so nervous! Recommend this place highly'

Fantastic experience! I am not one to write reviews but NJIN in Randolph deserves one. The front…read morestaff was very nice and helpful, the imaging center was very clean with up to date equipment and their technicians were unbelievably the best I have ever encountered! Michele and Kerrie were not only quick, efficient, professional but also were very comforting. I am extremely claustrophobic and I hate MRI's because of that main reason. I have had more MRI's that I can count but this was by far the easier one I have ever had!!! Thank you so much to everyone for turning around my hatred and fears of having MRI's done!

Great staff Vicky is the sweetest nurse and so helpful!! My…read moreonly complaint is I don't like the amount of time it takes to get you in and out. Told to be there at 8am (last 2 times I got there at 6:30am) and I waited in waiting room until 845 before being taken into prep room. Another 45 minutes to start IV and do paperwork. Then I laid waiting in the bed until 945 . They took me in for the epidural injections which took about 25 minutes, 15 minutes in recovery dressed and out door. So 3 hours for something that takes about 1 hour total time. But the place is very clean with a friendly staff.

The staff is very rude. First of all, the young lady told me 15 mins. I understand is COVID-19 but…read moreyou're not allowed to play with peoples time. I waited for more than an hour before asking what was going on. To receive a very rude response from the older receptionist. The young lady at least is nice about it but the other one, forget it. I was simply getting a knee X-ray. If you don't like your job, get a new one but dont be rude SPECIALLY during COVID-19. Other than that places was pretty neat and clean. Not sure what COVID-19 measures are being used. Guy who did my X-ray was actually so nice and amazing. Great place just switch your receptionist :)

I have been a patient at MBC for over 10 years. Last 2 appts they rescheduled me to Glen Rock. It…read moreis inconvenient and not nearly as nice as Montclair facility. Not sure why they opened it but going forward will insist Montclair only!!!

My anxiety was off the charts, and so I was almost a decade overdue for my mammogram. But…read moreeverything about this visit was comforting and relaxing. The building is easy to find, and they have a parking lot. The check-in and wait was quick. There's a pen cup with breasts on it, and the pink pens are super cute. There's only one paper to fill out if you've done the online registration beforehand. Then you go to a room with a nurse and go thru some details (family history etc). She takes you to a small dressing room where you get into a gown and put your stuff in a cute, secure locker. Here's the only drawback: The gown ties in the middle so you have to clutch it closed or your chest will be exposed in the waiting room. Also, the gown doesn't have pockets, so there's no place to put your locker key. (I tucked mine in my bun bc I was wearing leggings that didn't have pockets.) NOTE FOR FUTURE SELF: Bring 2 pins, one to close top of gown for waiting room and walking around between rooms, the second to pin your locker key to your gown or pants (or wear pants or a skirt with pockets). Or wear one of those wrist/armbands with a small pocket (for running or hiking or whatever). I had a sonogram then a 3D mammography. The care was gentle and, well, caring. You get your results before you leave, so no stressing out waiting. 110% recommend MBC! PS: To the reviewer who didn't get an appointment bc THEY didn't call HER to make an appointment? Like, that's not even a thing. (Also, no friends, only 1 review, and created her account in January just to post this negative review, even tho she lives in San Francisco? Looks like her review is the bad apple in the bunch.) OH YEAH, I have to mention they took my insurance and I just had a $xx copay. When I first found this place I was worried it would be out-of-pocket and I wouldn't be able to afford it. If you're nervous, don't be. Just go!

Place is terrible to get a hold of. I got an ultrasound and I need it to drop off somewhere else…read more I've been trying to the past 2 hours to get a hold of anyone. Nothing.

I did a stupid thing and jammed my side into a bannister ... I am sure I heard a "pop"... I have…read morebroken ribs before and recognized the instant pain but had never heard the bone break. My doctor sent me here to be sure that my diagnosis of a broken rib was correct and that there wasn't any further concerns. I called these folks and was instantly impressed. They picked up the phone quickly, we're empathetic with my concerns, scheduled an appointment for a me within an hour and, when I arrived, I was taken to the X-ray area right Away. My tech, I think his name is Nish, was professional, put me at ease despite my issues with sharp pain and got the work done in short order. I was really grateful and impressed. Clean rooms, excellent patient service by a sharp, professional staff, quick results ... my doctor called me with the news that I broke one rib but it wasn't a displaced fracture. All good except for the annoying aches. Highly recommend these folks for the quality, efficiency, and medically accurate service they deliver. Hope I don't need them again but if you do, no better place in the area.

This is the worst office! The staff are unprofessional and lack experience managing patients. We've…read morebeen trying to get an appointment for a cat scan since January! Rebecca does not know what she is doing and gives us a million excuses. We finally get an appointment at Hackensack medical after 40 days waiting for Rebecca to do her job. Today on our way to the hospital, they tell us that Rebecca did not submit the proper paperwork for clearance. And we could not proceed with your appointment. Are you kidding me??!!! I will never go back. Unless you have the time to deal with bad customer service, then I recommend you don't waste your time here.

Dr. PATEL took care of me he gave me a full physical with cardio and stress test and everything it…read morewas very thorough, I will definitely recommend this office

No Long waits, very nice workers at the front desk and I'm…read morethe back. My ultrasound went smoothly

scheduled a lung cancer screening. I called my insurance and the imaging center to confirm this…read moretest, which I had the exact same test in 2023 at the Wayne location with the same code, was covered at 100% as preventative. My insurance changed and I received a bill for $600 toward a deductible which should not apply! After a number of phone calls to the imaging center and my Dr it was clear the imagining center conveniently changed the procedure code so it was listed as diagnostic and not preventative so they could charge me and my insurance a ridiculous amount of money. I also called to see what the procedure would cost as self pay and it was 25% of the total I am being billed. The staff is unprofessional at the Wayne location and the billing department is clearly unethical which is billed through Imagecare at Denville. I am disputing the bill. Seriously unethical business practices.