*update* in response to the reply that they don't do installs.....the picture on the website shows…read morean install. That would make it false advertising. * end of update I'm not pleased with their handling of my project. The website shows pictures of a fence install. I contacted them to set up a quote and received two text messages. First to contact them to dis uss and then today telling me they don't handle fence installs. WTH?!?! They instead referred me to someone else. I'm not pleased that this was handled this way. I doubt very much that I'll ever use them given they can't even handle normal business communication properly.

Very unprofessional business operation leaving employees on job site with no mode of transportation…read moreto and from the job site on a construction site with injury potential . The owner googling how to do the job while on the job and then not doing the job correctly. Then having a subcontractor repair mistakes on the job site for free . Leaving upset customers with incomplete jobs with no schedule to complete it

Val and his crew just finished a siding job at my home. Couldn't be happier with the result, gave…read moredetailed quote, stay in that budget and was great with my Type A personality. Clean up was spotless, would never know they were there. Would highly recommend for any exterior work.

We've had Val and his crew do work on our screen porch and on the door to our garage, our back…read moreporch stairs, and our front door frame. They are reliable and they do great work. We're happy we've found them. We'll definitely call them for future projects.

You can't go wrong with DBS Asphalt Maintenance! Hugh and his crew do an excellent job. I needed my…read moredriveway seal coated and called to get a quote. Hugh came by the next day to check it out. After speaking with him I made an appointment, to have it done the next week. He has great communication and touches base with you every step of the way. The next week he said they would actually be able to come a day early, which worked for me. Upon arrival they get right to weed eating around the driveway and clearing off all the debris, to prep the surface. They will also fill in any cracks or patch up any other damage if you need it. I had about 874 square feet of driveway to seal and they did it in no time. The whole process took about 45 minutes and it came out great. Would certainly go with them again.

The service was great. The owner (Hugh) worked with my schedule and the crew did a great job on…read morethe driveway. I wouldn't hesitate referring him to anyone. If there's an issue or concern he will correct it asap and the price was very fair.

We would like to thank Mike Crossley and his crew for an immaculate job on a difficult roof. There…read morewas complete transparency through videos and conversations. The home was left immaculate when completed. And Mike was available throughout the two day project. Please consider Mike and his team for roofing and home improvement renovations.

Impressive first visit in October, pledging to provide estimate for many repairs in a couple of…read moreweeks. It is now mid-March and my attempts to get a response by phone, mail, or website email have been ignored. If Mike wants to make persons feel like turds, he should be professional enough to tell them so directly.

Wonderful team! Quick replacement! Quality work! Proud of them! Everything was done on time as…read morepromised. Best roofing company in town and Oneida county!

Utica Roof Pros replaced my roof on 4/16/26, the process was wonderful from the first text I gave…read morethem! All the roofers were so knowledgeable and kind and friendly , and I was updated on everything from pictures sent of the progress to questions regarding some structural damage and solutions... they really went above and beyond and I am so happy and satisfied with the job that was done, beautiful clean up after, my driveway and surrounding areas were spotless! I'm so happy and will be calling them soon to replace my windows!

Our 1884 Dr. Best House and Medical Museum has not been lived in since 1991 when the last of the…read moreBest family members passed. We needed mold remediation and deep cleaning of all family items in the house as well as walls, floors, countless medical items as well as the basement and first and second floors of the house. We are beyond thrilled and appreciative of the expertise of all the technicians. Our museum is free of mold and no longer smells musty. Fabulous job to the B.E.S.T. in the business!

We discovered a mold issue in our home and were referred to BEST. Dwayne came and analyzed the…read moresituation. He walked us thru the procedure and was right on point. The technicians came and did a very professional and thorough job in getting our home mold free. We would highly recommend this company.

I don't even know where to begin regarding the disappointment, frustration and lack of…read moreprofessionalism I've experienced with this company. After expressing my concerns with the owner Jennifer Keida, I've yet to receive any feedback from her after sending numerous texts, emails, phone calls and photos relating to the completion of the new HVAC Rheem system recently installed outside my home. After the initial job was rescheduled, her team proceeded ten days later which put us in the middle of historic heat and an historic cold wave, back-to-back, in upstate NY. It all started when her technicians burnt out the wires to my furnace and never told me, so when I went to put the heat on the furnace didn't work and they knew that when they left the job. After it was inspected and validated that the wires were burnt out because they HVAC system overpowered my furnace, they had to remove the old furnace, which was weeks later and install a new furnace, but they never installed a return on the system. Air was now circulating from my raw basement throughout my home triggering a black mold situation up my walls. This was after they placed the unit practically up against my building where we were doing work, after specifically requesting that it be centered outside the back of my home. They also left all the hardware to the unit unprotected. I've emailed Jenn the owner many times and supplied photos to her and her employees with zero response. I now have to seek out alternative measures to correct the failures of her and her team. The least she could have done was replied to my emails, taking accountability and offering up suggestions on how to go about the black mold situation. I would have also liked to know when they were going to install the return on the furnace. Instead, she has offered no remedy for the actions of her technicians' incompetence. If I could have given them zero stars, I would have preferred that. I began working with this company in mid-March, it's now July. I wouldn't recommend this company, not only because they are negligent but because they also tried charging me for their mistake by offering to remove the new AC unit and putting it where it belonged in the first place. Even the smaller details like placing the wire from the thermostat around the door had to be supervised the second time because they carelessly stapled it to my walls the first time instead of neatly around the door and it fell down, so it hung for a couple of weeks adding to my frustration. I would never recommend using this company, it's poorly managed, they lack accountability, competence and respect for their customers.

I do not recommend them because they came and gave me free installation through the state program…read moreand totally destroyed my floors and won't take accountability for it.

I contacted this gentleman about potentially fixing my garage roof, and offered to text him videos…read moreof the issue. He said that would be helpful. I texted the videos, and then heard ... nothing. I called the next day, and he picked up, but then hung up immediately. I called back and the conversation went something like: ME: "Hello, I sent you the videos yesterday and I..." HIM: "I got 'em." ME: "Sooooo..... is this something you can fix?" HIM: "Yeah, I'll give you a call." That was month and a half ago. I found a different and more responsive contractor to solve my problem.

Took care several jobs very quickly. Great communication. Highly recommend. Even went above and…read morebeyond to complete a job that another contractor left unfinished.