If you are fortunate enough to have health insurance, run from here!…read moreThe clinic is outdated, the staff is stressed out, and takes it out on the patients & each other. I feel sorry for the patients that are stuck going to that clinic. There is soooo much better out there. Don't settle for less, especially when it comes to your healthcare. The worst offender is the security guard named K. Baxter. She's a bully and extremely unhappy individual. I witnessed her reprimanding a clinic employee in front of the lobby. When I jumped in to break it up (bully's don't like that at all). She threatened to arrest me for recording the incident. When I reached out to the clinic manager Beverly regarding the video of the behavior. She told me "no recording allowed". She didn't even want to see how the security guards behaved. That should tell you all what you need to know if you ever encounter trouble there. You will be the enemy

Convenient location for those who live in Hamtramck. Clean place, front desk staff is great. Can…read moreonly give 3 stars because one of the techs who takes blood there is extremely rude, unprofessional and has left my arms bruised more than once. His name is Abdul.

Great visits here. Our doctor has been awesome. Hopefully, this is our last visit. Today was a…read moresnowy day, and I made it here safely. Will be here for a few hours. Building has a few restaurants, banks, stores, and a pharmacy. This building is located next to the historic Fisher building. If you come in from the Fisher building, the skywalk walkway is on the 2nd floor to go into the Ford Medical Center.

So... love the doctors here. Desk staff is always friendly! Doctors all provide great quality care…read more Have seen endocrinology, dermatology and ob/gyn as well as have used their radiology floor. Would be 5 stars however this building has increasingly become less handicap friendly. Last visit there's barely any room to walk past the giant partition blocking entrance when you enter the building, a wheelchair would not fit. I don't feel safe with my car in the lot now that there is now that the lot is owned by another company. The security guards are all always huddled at the main desk hanging out together instead of at their posted positions. The new parking lot company is WAY more expensive than previous lot owners. The parking reimbursement would not work at my last visit, everyone passed the buck. I put a help ticket in on the metropolis app just to make sure what the valet employee told me was true about a refund, and the app closed the ticket because I did not do it right away. I had another appointment to get to and was already walking all over with a cane trying to get help. On top of this at my last visit I saw they had removed all the handicap parking spots and I had to park farther away. Being a medical center, these issues need serious addressing.

My sister went to DMC Hospital for treatment, where they stitched a roughly 3-inch wound on her…read morehand. During the procedure, she was in extreme pain and could feel everything, even to the point of nearly passing out. Less than a day later, her hand became very swollen and the stitches were extremely painful. They were poorly done, sticking out in a way that looked like barbed wire, causing her significant discomfort. I will never go here for an emergency again, unprofessional behavior.

I went in for surgery on a herniated disk. When I woke up from surgery, I could not move my legs…read moreand ended up in a wheelchair, unable to stand, walk, drive or anything else that involves my legs. My life was up-ended in an instance. My neurosurgeon, Dr. Chiu Yuen To, severed nerves in my spine and the damage is irreversible. I'm devastated.

Trying to reconnect with my PCP, who just transferred to The Wellness Plan. Call to make an…read moreappointment; asked to leave a message with her "MA." 48 hours later, no callback. Call again; asked to leave another message. Another 48 hours, no callback. This is medicine. I'm a patient. (disabled and requesting ADA accommodation, btw) I expect a callback, SAME DAY. The Wellness Plan can't manage SAME WEEK.

Have no idea what or where this place is at. They have my phone number and have been calling for…read moremonths to pick up a prescription. I keep telling them i am not the person they are asking for. Some lady in the pharmacy said she would take care of it twice. The same lady still calls!!!!! If she knows i complained and said she would take care of it then why does she still call?. Extremely harassing. Just doesn't make sense.

Worst narse practicioner ever. They do not know how to pull up the correct patient chart. After I…read moretold them repeatedly its not me, they behaved bad and insisted they were right, even the doctors do not want to check again for correct info. They are negligient and do not care. Also they keep sending promotional survey without my consent. Disgusting service ever.

I spoke with the nurse practitioner, who repeatedly emphasized that she is "the doctor" and that…read morethis is her practice. I found her to be rude and dismissive, as she did not take the time to listen to my concerns. I initially called the clinic simply to get information about billing--it was not for a medication refill or to speak with a provider. During the call, she told me I could be billed for the interaction, to which I responded that I had not asked to speak with her at all. Overall, the clinic comes across as financially aggressive and somewhat deceptive in how it operates. Patients are contacted at random times and pressured to enroll in health coaching programs, rather than having their immediate concerns addressed. When I attempted to communicate my issues, I was told they could simply discharge me from the clinic--as if there aren't countless other providers available in Michigan. Based on my experience, I would not recommend spending your time, effort, or money here, particularly with Shireen Fradi, NP (NPI #1730553819).

Customer service and wait time was great. Thank you I went there on my lunch and was in and out in…read moreno time

Knee replacement surgery Dr North and the total surgical…read morestaff were amazing. Excellent follow up & truthful regarding pain for first 4 weeks... only on day 10 though‍

These folks took amazing care of my loved one, both times we were here, from Expert surgeons to…read moreknowledgeable specialty and ER staff & doctors to the nurses on the floor. Cardiologists and support staff were so good at making sure we understood the seriousness and treatment options of the condition. In Feb, the GRS staff and nursing care was again, top notch. Would recommend to anyone seeking trans care. All echelons of the care teams are so mindful of not only the patient's needs, but also quite kind to the patient's support person, which was unexpected, but very appreciated during stressful circumstances.

I had a heart transplant at Henry Ford and was in the hospital for six months. The transplant team…read morein the fifth floor cardiac ICU team was amazing. They continue to monitor me and make sure that my heart is not rejecting. Of course, there are irritating things. The hospital is ancient and dated. Parking is horrible right now due to construction, which is a way of life in Michigan at the end of the day, it is a great hospital for advanced heart failure. Highly recommend.