I don't like the dentist... usually. All that is changing. Cape Vista is phenomenal on so many…read morelevels! * Easy to schedule without waiting 4 months * They answer the phone! Hence being able to schedule * They don't hard sell things like electric toothbrushes (No, I don't want your $200 toothbrush, Precision Smiles!) * They don't charge for services that weren't actually performed (I'm looking at you, Aspen Dental ) * They work with your insurance to ensure appointments and services are covered * I actually feel comfortable and at ease with the deep cleanings and dental work that used to terrify me. For the first time in a long time, I didn't have a panic attack and start crying before a procedure. So that was awesome! Due in large part to Dorothy, the best hygienist I've ever been too! She's not only gentle, but so forth coming and honest with what's going on and what's needed. Thankfully, she can also carry a conversation alone! Lol! My dentist was awesome too, but I can't quite recall her name... maybe Dr. Sun? Most comfortable I've ever been during a filling! Feels weird that I'm actually looking forward to going back for my next checkup, lol!

I deliberately sought out this practice specifically to continue care with my former dentist, Dr…read more Tubio, whom I have trusted for years and is truly the best dentist I've ever had. I was not looking for a new dental office or a new provider. I was trying to maintain continuity of care with a clinician I already knew and valued. I am deeply disappointed that I am no longer able to continue care with her because of the way this clinic operates. The online intake process required completion of multiple mandatory questions that were not related to dental care or medical history. These included requests for my social media handle (with the stated purpose of tagging patients online), questions about hobbies and personal life experiences, and whether I wanted the office to pray for me. These questions were not *optional* and had to be completed in order to proceed. In my view, this type of intake process is inappropriate for a healthcare setting. Requiring patients to provide social media information for public tagging and including religious or prayer-based questions as mandatory intake items crosses professional boundaries and raises serious concerns regarding patient privacy, consent, and professional neutrality in a healthcare environment. Patients should not be required to provide personal, social, or religious information unrelated to their care in order to access dental treatment. Because of this experience, I chose not to proceed with care and canceled my appointment. Intake practices of this nature may warrant review by appropriate oversight or professional regulatory bodies to ensure they align with expected standards of patient privacy and healthcare professionalism. Based on this experience alone, I would encourage other patients to carefully consider whether this practice's approach to intake, privacy, and boundaries aligns with their expectations before scheduling.

I'm updating this review because I just received a call from the usual hygienist and she explained…read morethat the hygienist that I saw was a temporary sub, and that they were very sorry with how my visit went. She explained that the agency usually sends them good people but that they won't be using this agency anymore and she even offered me a free whitening kit upon my next visit. I'm very happy with Tammy's customer service! Thanks! **Original review** Went in for a cleaning and the hygienist took a solid 30 minutes to figure out how to work one of the machines and was very condescending to one of her colleagues who was obviously not from America as she had a very thick accent, and she kept talking to her like she was dumb!! She had me bite down on the sensor a million times while she tried to figure out how to work it leaving the roof of my mouth and underneath my tongue raw and sore I've been trying to get in contact with them because they gave me the wrong referral but they're terrible about answering their phones and returning calls !

SKETCHY SALES TACTICS !! Booked an exam / cleaning and they spent the entirety of the time talking…read moreabout Invisilign , doing pictures and scans to show potential progress photos and spent ZERO time doing any actual work. Mind you I never said I wanted Invisilign, she then walks in with a bill for 4,500 asking me to sign it.. fast forward they tell me the teeth are too bad and they need to reschedule, okay sure.. then they wanted me to pay the full price for the cleaning that wasnt received that day as well as an additional 200+ for the actual cleaning they were going to schedule for next week. Don't bother here or fall for their "deals"

Friendliest staff I have met and special kudos to Lori! Enjoyed my visit and their professionalism!read more

Really friendly staff. Most painful cleaning I've ever had. Received a few fillings and one was…read morecausing me pain 6 weeks later. They told me the only way I could get it looked at was to schedule another cleaning. Received a bill one year later that insurance didn't cover a charge and I was 90 days late.

Dr. Shaikh gave me the smile I had always wanted. For many years, I've endured a smile with teeth…read morestained by tetracycline I took as a child. I did not like the way my smile looked at all. But after Dr Shaikh changed my smile, I could not be happier and it was totally affordable. He was very good with explaining every step of everything he was doing. I highly recommend Abdul Shaikh at Premier Dentistry in Orange City. He's awesome!

My husband and I highly recommend Dr. Shaikh as a dentist. We needed a lot of dental work done and…read morewanted the best. Dr. Shaikh is very professional and an excellent dentist. He is skilled in all the procedures he has performed on our teeth as well as thorough and caring. Dr. Shaikh's staff are wonderful as well, always taking good care of us. We couldn't be more pleased with our choice. Lenore Bentley

They run the scam that a regular cleaning is not good enough. They insist that you need a deep…read morecleaning each time.. Of course a "deep" cleaning cost three times as much.

I had an appointment today, 11/11/24 at 12pm. I arrived at 11:54a. I signed in on the clipboard…read morethat I arrived at said time. While I was signing in, the receptionist was speaking to someone else regarding their insurance - no problem, you're busy, I get it. However, I wasn't able to speak to her because of that and decided to sit down since I had signed in anyway. Surely she'd check the clipboard eventually since she also saw me, right? Well, nineteen minutes later passed - now 12:13 pm and I still wasn't even acknowledged. I go to the front desk - no receptionist. Okay, I'll wait, I think to myself. Five minutes passed and finally is when the receptionist comes back - now 12:18 pm, 24 minutes since I've arrived at the facility. I tell the receptionist that I arrived at 11:54 am and now, 12:18 pm, have still not even been acknowledged and instead have to go to HER to get some sort of acknowledgement. (I know that she hadn't even checked the clipboard even though she saw me from when I arrived because when I went to the front desk to wait for her to come back, the blue label still hadn't been ripped off.) She apologized and relayed to me that there were call outs that day. I asked her if I was going to get charged for "missing" this appointment even though I was in fact present - since the consent forms online before you get to the appointment did give a discretion that patient's might be charged for a "missed", "reserved" spot. She assured me not. But during this exchange, while mentioning that I had not even been acknowledged even though I arrived almost twenty-five minutes before, and mentioned that I signed in to the chart WHILE she was talking to someone else, meaning I couldn't talk to her face-to-face while signing the check-in chart, her demeanor changed and she immediately got an attitude with me where she no longer looked at me and remained looking at her computer. I could tell that her demeanor changed. I asked her for her name - she said it was Nancy - and asked her one more time if I was going to get charged and she replied "no, sir." I asked her "did you just call me sir"? She goes "yes, or no, ma'am, whatever." I asked her to speak to her manager and she said that there was no leadership there today and that manager "Lex" was going to be there tomorrow 11/12/24. I left. It's one thing having to wait for an appointment after being acknowledged. It's one thing when multiple people call out - I've worked in retail, I know what that's like and can completely understand. It's another thing entirely to have the receptionist give YOU attitude when you're the patient and then disrespect you even though SHE dropped the ball after NOT taking a look at the sign-in chart even though she physically saw me sign it, NOT acknowledged me still, and STILL be away from the desk for five minutes (from when I got there at 12:13p and waited until 12:18p). She said her name is Nancy. If she lied or gave me a bogus name, it was the receptionist who was working today, November 11th 2024, Monday, Veteran's Day. I would love to speak to the manager, still, of this facility to complain directly to them regarding Nancy's behavior. Thanks.

This office is fantastic. From the front desk staff, to the dental hygienist to Dr. Perez, everyone…read moremakes you feel welcome, comfortable and explains everything you need to have done. If you have concerns about finance, they are willing to help with insurance and Care Credit. Regarding the services themselves, the staff goes above and beyond to make sure you are comfortable and relatively pain free. (I don't like needles, so that's a huge plus for me). Dr. Perez listens to you and genuinely cares about any concerns or questions you may have. The office has up to date equipment so X-rays and impressions are done more efficiently. I highly recommend them for any dental needs.

I've been to many dental offices, and dealt with countless hygienists, and many dentists. Overall,…read moreI would give the Family Dentistry of Orange Groves as one of the best. The office is run like a well-oiled machine and the customer service and professionalism is solid. My hygienist Kat, is wonderful. She is a pleasure to work with and seems to always be in good spirits. My dentist, Dr. Sidhom, has also been great. She is very thorough, speaks directly, and genuinely seems to care about her patients. My sincere hope is that we continue a long- term positive relationship for many years to come!

First, I waited one hour, my appointment was at 10 am called in at 11. Second, they try to sell you…read moreservices that you do not need (be care full with the deep cleaning). They take advantage of the lack of knowledge of the people to make money. Business is business and every one have to pay their bills, but fullin g costumer it is definitely not the way to do it.

Although the dentist and hygienist are very friendly and helpful, the office staff is horrible…read more They are extremely rude and give me the impression that they do not like dealing with people very much.

My mom and I both have had a lot of dental work done. We continue to come to this office,…read morespecifically because of the staff! From making appointments, cleanings, and the difficult procedure, they go the extra mile time and time again! Every single member of this office is wonderful. Dr. Andujar has been super gentle and supportive at all times and I am so happy we found her! If you are looking for 5 star service, this office is for you! Ruth Voss and Anna Meisels

Update: Crown warranty covered @ 100%!…read more I'm very happy with Dr. Voltarel & the staff in this office. Dr. Voltarel is very experienced & does exceptional work. Michelle runs the office like a well oiled machine. She's very responsive to phone calls & emails. She recently helped me resolve an issue I had with a crown. I'm very happy the office is replacing a crown warranty @ 100%. Jodi is Dr. Voltarel's right hand woman & always has you laughing. She's also very knowledgeable. The dental hygienist is very thorough & does an excellent job. Carmen & the rest of the staff are always smiling.

Since I can remember the dentist has been a horrible experience for me- I was very nervous and had…read moreto go as I was missing a front veneer that I had for medical reasons not cosmetic. I only wanted that fixed as I did not have the funds or time to do anything else. They understood it was an emergency situation and my birthday was a couple days away. The dentist truly was compassionate and treated me with care and did a wonderful job with a temporary solution- 6 months until I can fix it more permanent. Now I am making another appointment to get the rest of my teeth in order. Happy I found them.

Please check all reviews on this company before using. My wife had her lower teeth removed 6 weeks…read moreago and and has nothing but problems since and was unable keep dentures given to her in her mouth, she miss placed denture they gave her 6 weeks ago and went back to office to get replaced bottom plate, she was told by front desk on 06/29/26 they didn't have records to get new bottom plate from 6 weeks ago and would need a new appt to get new bottom teeth! Beware of these people! This is not the way it's supposed to work!!!!

I came in around a year ago and had a great experience. The doctor was very intelligent and…read moreexplained everything very well. He answered any question that I could come up with (that's a lot) with ease. I was so happy to have found a dentist that I really like, for the first time that I can remember... but that's where the horror started. I kept getting notices that I owed them money. There was no reason that I should have. I left them fly, figuring insurance was taking a while to pay. I called a couple of times, believe I was promised calls back and that they'd take care of it, but they never did. So I waited until just before our next appointment (my girlfriend was not on my dental plan - I took her, essentially referring another customer, remembering the initial experience). I called them at least a week before, after calling through to my insurance company and back and forth to get things figured out - you know, the work that THEY should be doing, not me. So I gave them all of the info, and they said it was fine. Also, my dental coverage changed (still same workplace and insurance company, but new plan). I gave them that information and told them to make sure that I'd be covered and that I didn't want the same problem with getting bills for six months. They ensured me everything would be fine. But that was BULLSHIT. Sorry to curse, but it's true. We both went in. I had a cleaning, and my girlfriend had X-rays, concerned about something that she was told she had a few years ago (cavities), but they had magically disappeared. Sounds like Coast Dental is a scam and needs a lashing from me as well (they're next). I believe she also had a cleaning... that's what the bills tell me. I had given them two stars, but thinking about this just gets my blood boiling. No matter how good they are, a business shouldn't do this to a person... So before I knew there was going to be another problem, they scheduled us for January. I came in, knowing there would be a problem and not intending to have my appointment. I saw there sheet, and they apparently didn't have me on the list anyway (I left a VM for them about the situation on Friday when they were closed, maybe they did get it, or just took me off as a payment issue)? Either way, there was no communication about that. So I told them what was up. I told them about my prior experience which they were familiar with (it was the same person who I spoke with on multiple times, and also had left angry voice messages for way in the past with the first incident). I told her that it was their job to check my insurance, and I was assured there would be no problem. If they weren't going to check, they could have told me, and I would have done so. They said that their policy is that they take no insurance, they're on no lists, etc. What BS. If they told me that before, I would have done my homework and made sure it'd be taken care of on the new policy. That morning, I explained that I had a great experience the first time, and that I was willing to come back when my insurance changed, but otherwise, I would never come back. EVER. She seemed like she wanted to fix the issue and took my number and stated she'd talk to the doctor about the bill and guaranteed a call that day. I never got one. And I know she had my correct number because I saw her write it, and also they have it on file. That's not the first time I've been promised a callback and not gotten one. So if you're paying cash (who does), they're probably great. Otherwise, good luck. Do your homework and be prepared to get some bills. I wouldn't be happy, but maybe OK with paying a portion of the bill, but I think that they should really think about customer satisfaction, and things like the fact that I'm going to post a scathing review and take care of it altogether. I talk to people. The person who referred me will hear about this when she has a toothache. Along with anyone else in the vicinity who might go there. I'll try and update if they fix this problem. They really have promise to be a nice business if they get their stuff together. EDIT: Udpdate - they never called me back, but I did receive a bill for $14 and (relatively) happily paid it. Haven't gotten any bills since, and it's been at least a month. I'll give em an extra star. They'd be a solid 3 or 4 if it wasn't for all of this...

This is the best dentist I have known. He is personable. Informative and thorough. He is gentle…read morewith numbing like no other! The staff is wonderful and I've been going to this dentist for over 30 years! You just can't do better.