I continue to be so grateful that my husband and I worked with Diane to purchase our first home…read more We've never been more thankful than during the pandemic when having a yard and our own safe haven was more meaningful than ever. Diane is a true professional who has kept in touch over the years. Recently, she, and her partner Jonathan Klein, were generous enough to drop in and provide us with a market assessment of our property so we could be aware of our home's current value and comparable local sales. Thank you!!!

What a pleasure it is to work with Diane. She is a…read moreconsummate professional, extremely knowledgeable with years of experience, and great connections. Plus, she is a wonderful and caring human being. Just great to work with. I highly recommend Diane to anyone looking for a realtor in East Los Angeles.

We recently sold my parents home and Michelle was our realtor. She was so professional and reliable…read morefor any questions we had and she followed through with any issues we had on selling and presenting it to buyers. She was so sweet keeping us updated on the progress of our sale. I loved her personable and outgoing personality as well. She made us feel like we were family ! Definitely will recommend her to my friends!

Michelle was an outstanding partner in the process of finding our new home and working through the…read moredetails of closing the deal. She was prompt in her communications with us at every stage, answered our questions and dug into matters where we had concerns over the property we wanted to purchase. Michelle made us feel supported and confident in the whole process, from figuring out what and where we could afford to look, showing us a wide variety of styles and locations to help us decide on the attributes which were most important to us and finding a property that had them all, to finalizing everything once we had a hearts set on a place. Michelle was consistently professional, timely, positive, and strong in negotiations. It was a pleasure to have her on our side to find our new home and help us secure it.

Where do I even begin! Jenny is absolutely wonderful! She goes well above and beyond for her…read moreclients and it definitely shows. My wife and I struggled to find a house within the past 4 months and Jenny was just so patient and understanding every step of the way. From getting on our cases to sign documents on time, to communicating with other agents, contractors, and introducing us to all the right people, Jenny was with us from beginning to end! There is no one else I would recommend for all you home buying needs than Jenny! 1000% would recommend her any day! Thank you again Jenny for helping us find our dream home!

As first-time homebuyers, my husband and I were naturally a bit overwhelmed by the whole…read moreprocess--but working with Jenny made all the difference. From our very first meeting, Jenny was incredibly patient, kind, and committed to helping us find the right home. She guided us through every step, answering all our questions. We're so grateful for her support throughout this journey. If you're looking for someone who truly has your best interests at heart, Jenny is the one you want by your side. Thank you, Jenny, for helping us make this milestone a reality!

As first-time homebuyers in an incredibly competitive South Bay market, we couldn't have asked for…read morea better realtor team than the husband-and-wife duo of Jocelyn and Michael Backes. We primarily worked with Jocelyn, and from day one, she was kind, patient, knowledgeable, and genuinely committed to helping us find the right home. Jocelyn knows the market extremely well and provided invaluable insight throughout the entire process. We never felt rushed or pressured, and we always appreciated her honesty, transparency, and thoughtful guidance. She took the time to understand what we were looking for, answer all of our questions, and make sure we had the information we needed to make informed decisions. Most importantly, we always felt that Jocelyn had our best interests at heart--not that she was simply trying to make a sale. She was incredibly responsive and always there when we needed advice or guidance. Having her by our side made what could have been an overwhelming first-time home-buying experience feel so much easier. We honestly couldn't have asked for a better team to have by our side. Jocelyn and Michael are knowledgeable, thoughtful, responsive, and just genuinely great people to work with. We're so grateful for everything they did for us and would recommend them in a heartbeat to anyone looking for a realtor.

When my husband and I took on the daunting task of buying a new home while contingent upon selling…read moreours, we hired Jocelyn and Michael and were extremely pleased with not only the results, but the process itself. Easily reached and always available, they offered solid advice, unwavering support and extensive knowledge every step of the way. We were given guidance when needed, but also encouraged to make decisions on our own. Jocelyn was so patient with our constant requests and did an excellent job procuring great home options in the areas we liked. This creative and ambitious team went above and beyond, producing a much better than hoped for selling price with their strong negotiation skills. Those same assets were also what helped us win the bid at the price we wanted on our new home. We honestly couldn't have chosen a better team to assist us and are so thrilled with our purchase. We wholeheartedly recommend Joceyln and Michael and have the utmost confidence that they will do just as incredible a job for you too!

Our HOA has been a client of Riviera Property Management for many years. I must say that the past…read moretwo years, since Yamile and Andra have come aboard, have been the smoothest. Before that I was seriously considering finding another company to manage our complex. I'm glad I procrastinated! I can't say enough nice things about this team. Not only are they easy to deal with, but they are extremely attentive and responsive to our phone calls, and emails. They are also extremely knowledgeable. Before they came I dreaded having to deal with the person in charge. Their arrival was truly a game changer. I find both Yamile and Andra to be truly vested in taking care of our complex's needs and what makes it so great is that they are so very nice!

There is good reason this company has numerous other one star reviews; if I could leave zero stars,…read moreI would. This "property management" company is comprised of a group of unprofessional, pretentious amateurs: Ross, the owner; Grace, his right hand henchwoman; Mike, Jamie, & Susie, Grace's phone operators. I lived in a Redondo Beach SFH for 4 years and paid rent early every month. I took it upon myself to care for the house as if it were my own. When the property was turned over to me as a new tenant, the bath still had an old, used, dirty bath mat in it with mold and mildew under it. The bathroom had hair and toothpaste throughout. The back yard had dog feces throughout. The garage had a dog run with urine stains and odors in the concrete. The yard had sparse grass. The refrigerator had pools of water and mold under it. A little surprising for a $980K house / $4k/month rental. During my tenancy, I re-seeded the backyard and cleaned up all of the messes left for me to move into. Maintenance requests were typically ignored, but on the rare occasion they were not, they were performed in the cheapest possible fashion. At the onset of COVID-19, the owner of Riviera (Ross), sent a hasty email to all tenants encouraging them to setup direct pay to their bank accounts, so no payments were missed. Rather than empathy or a helpful explanation of tenants' rights, the bottom line was immediately money and continued lack of care. $1,400 worth of damages were charged against my security deposit for deficiencies pre-dating my tenancy. We were denied a walk through by Jamie and Grace, which is illegal in California. Pending the non-return of our security deposit, we will be in court with Riviera and the property owners. As both a real estate owner and a tenant, I would never trust my niece's toy house with Riviera Property Management.

I lived here for almost two years, and my favorite part was definitely the building's architecture…read more It's been nearly a year since I moved out, but I still think about this unit every day--I truly loved living here. Like any apartment complex in LA, issues will come up from time to time, but I always felt they were handled promptly. Management addressed any problems I had in a reasonable timeframe. As for concerns like trash and homelessness, that's just a broader California issue. Whether you rent at Hope + Flower, Circa, or anywhere else in DTLA, you'll likely encounter similar challenges. These are systemic problems tied to the officials we elect, not something an apartment complex's management can fully control but that's a whole other conversation.

Today I walked out of our building with a notice that the city is going to shut off our gas since…read moremanagement hasn't bothered to pay the bill for a while. (Picture included) The pictures in this I profile are from when the building first opened. The pictures included in this review are from the last year or two. After 3 years of living here, I've absolutely had it. The list of issues with the building are too many to list. Unresolved issues include, RODENTS, false billings, no security, constant city violations, break-ins, broken or useless amenities, and a manager that lies pathologically. There is nothing luxury about living here, at least not any more. Since the building was bought by the new owners it has been a steady decline in quality of living. In every way possible. A lot of the reviews here are from non-residents or outdated or from airbnb guests which are set up here illegally. A large number of residents have moved out in the last 6 months directly due to these issues. This has made our utilities jump up 75% due to low occupancy. I WILL ANSWER ANY QUESTIONS YOU MAY HAVE.

Jacqueline helped me buy and sell a house over the past few years. There is no one I would rather…read morework with than her. She is extremely knowledgeable and enthusiastic and hard-working and understanding and has great taste and people skills to be able to work well with everyone involved -- sellers, buyers, other realtors. I cannot recommend her any more highly. If you work with her you will be rewarded with an incredible person and professional who knows the LA real estate market up and down.

Jacqueline was an excellent realtor with all quality you ever seek in human being. She was…read morecommitted, responsible, punctual, and honest. She did everything to accommodate us from a distance (we live in Canada) not even ever seeing us face to face to buy us a house that we wanted.

Aubrey was my agent. It was such a wonderful experience working with her! I really trusted her to…read morerepresent my benefit 100%! She was very helpful in answering my questions and addressing my concerns, and she always responded very quickly! She would also go extra mile to help me on things outside of her original responsibility, such as scheduling time with building manager, connecting escrow. She would give recommendations but respected my thoughts too. She was always on top of everything, always having your timeline in mind.

If you're reading this review, your search for a real estate agent is complete. You will have a…read moreseamless experience working with Aubrey. Aubrey met with me first to completely understand what I was looking for and set up viewings with all of my needs in mind. She was quick, efficient and easy to talk to. She did not up-sell and we were always on the same page which showed me how much she genuinely cared about making sure she found a space that would make me happy. She made herself available to me no matter how many times I wanted to revisit spaces or ask questions about buildings, surroundings and communities. She is very knowledgeable about LA. I am now in my dream live/work loft. I can't recommend her enough. She'll not only act as an agent but also a friend.