My husband and I come to the area for family reunion. This year the AC went out in our truck and…read moretraveling the south in the summer without AC is hard!! I called many repair shops but all said it would be weeks before they could get us in-not this dealership!!! "you bring it to me first thing Monday morning and we'll take care of you" AND THEY DID!!! it felt like they made us a priority and had the problem fixed by lunchtime!! we are so very grateful to the wonderful service department for the care and courtesy we received!!!

If I could give negative stars I would. My wife and I have been looking for a suburban for the last…read morefew months. Upon locating one 10 hours away from where we live- I called and spoke with a sales rep about the availability and he said it was. One of their clients had ordered the wrong seating and ordered another. The sales rep was responsive with the price and details of the truck. He texted the price at 10:12 last Friday at $63,720. At 2:46 the price was raised by $5k due to "market demand and nonavailability". (Please see screen shots below) I'm pretty sure the owner is getting a cut from the MSRP and the selling of a "unit" but to add $5k to price within 4 hours because you want more...is unethical. That owner will get theirs. I understand many other dealerships practice this same dirty move to screw people and make an extra buck, but to quote it one way and change it four hours later is unprofessional. Always be wary of your business dealings.

Got a flat tire on the interstate 14 miles from Tupelo (no spare). Our roadside service picked this…read morecompany. They arrived on time and dropped our car at the tire shop. Driver was very friendly and helpful about cab service. Thank you!

I needed a tow and went thru AAA, and I was so happy with the service I received. Their driver,…read moreMichael, gave me outstanding service. I needed to be towed from near Sherman to Oxford, and not only was he very proficient in the task, but it was a pleasure riding with him as we took care of the tow. Thanks for great service!

Absolutely horrible company. They tried to charge me double their rates and refuse to show me how…read moremuch it cost per day to store. Had to talk to the owner to get everything fixed which took a 20 minute wait on hold. They are nothing but racist it's unbelievable how they treated the people that I sent to pick up my truck and my daughter who had broke down on the highway. I am a Caucasian white boy from Memphis Tennessee who married are young Dominican lady and had a child. Just because my daughter looks Latin they treated her like a black person normally gets treated in that area. I strongly suggest not to go there they will do nothing but rip you off and treat you poorly. My only regret is that there are not negative stars to give this company!

I can't say enough good things about Don and his service - he gives me faith in humanity! He came…read moreto our rescue in the middle of a storm in the middle of the night on a Saturday when a tire blew out on my loaded horse trailer. Most services would have just mounted the spare and been off. But Don did all this: drove back and forth to his shop to mount a new spare, moved around several tires to get the right balance, checked the air and lug nuts on all the tires (not just the spare), and on top of all that, said to call him if we had any further trouble. And when we did, he had a contact give us a call right away. The whole time, we had a great conversation and he made us feel less stressed and made us smile, which we sorely needed in a situation like that. As if all that wasn't enough, he also called us the day after to make sure we'd made it back OK. To tie it all together: Don makes this world a better place! I 100% recommend him and his business.

My company purchased a Komatsu PC-120 main pump from Hydrostatic Transmission Service…read more Pump worked perfectly. I highly recommend them . Wades Equipment Supply Mooreville, MS

I paid them $19220 for the pump and motor repair and couldn't get those parts to work. I asked for…read morethe technical help and the only help I got was the same generic hose diagram that I had already downloaded from Internet before and on one of my numerous phone calls I got very "smart" advise that "there is an air in the system", rudely. That "help" didn't solve the problem. We had to take those parts to SunSource in Cedar Rapids, IA. Their report to us said that our units had not been repaired with new parts. Some of the them were backwards and some parts were not the correct parts. There was wrong control installed on the pump 75 cc, should be 100 cc; charge pump wasn't genuine and also damaged; valve plate and logic set up wrong for CW rotation; the control and logic was installed incorrectly during their repair. As a result it cost me another $14087.34 for the right repaid by SunSource who is factory authorized repair center for Sundstrand Hydraulics. Plus it cost me another $3000 for my mechanic trying to install "repaired" parts. I spoke directly to Sun Source mechanic when was picking up my parts and he is 100% sure that HTS didn't install new parts. They just got them out of bad units, rubbed and put in my motor and pump so they could make the profit higher. If so, that "repair" shouldn't cost me a fortune - $19220. It's a RIP OFF. It's not fair and not humanly to do this to the customers especially in such a hard pandemic time when small businesses struggle to survive. My prehaulier was broken since May, 2020 and I had no choice but to loan money and move forward with the correct repair. My business was down for 6 months because of them. After SunSource's repair the parts were installed and work perfectly after first trial which proofs the quality of their job. HTS's position is that we never cleaned out our oil cooler per their instruction. But my mechanic was worried about debris in a cooler so we choose to bypass it. The cooler is only needed for cooling under working conditions but not for the test trial in a shop. The cooler was reinstalled after SunSource repair and it works daily for the last two months proving that the cooler is not the problem.

I called to see if they would be able to help my in-laws that were stuck on the side of the road…read morewith a flat while I was 2.5 hours away. They were attentive, gracious and got the job done quickly! I know for a fact I will be working with them in the future if I need anything in Tupelo, MS. God bless!

Great experience!! Peter Knox did the work required at the lowest price, and he did a great job…read more Awesome customer service!

"Mom & pop"/ "shade tree" type of auto repair shop. I was recommended this place a few years back…read moreand I've been using them ever since. Good and honest mechanics are rare but then throw in their great prices...I think they're one of a kind. I've recommended many people and afterwords they've had great things to say. Sometimes it may be a day or two before they can service your vehicle but that's something they'll tell you upfront.

I bought a 2016 Subaru Forrester and after 6 weeks the motor overheated. I am the type person to…read morepull over immediately and that's what I did. It was an "as is" situation but I believe there was a 30 day warranty. I had the car for 36 days. Upon boss approval they said don't worry we will take care of it and they did. Replaced the motor plus a water pump, thermostat, radiator first to see if that fixed it because motor sounded too good according to mechanic to be that but it still was something in the motor. They stood by their customer which I am thankful.