The providers they sent me were great, however, dealing with the company was strenuous on multiple…read moreoccasions which made it difficult to schedule and track costs and deal with insurance. Very difficult to recommend them.

Audra and her team took great care of my mom! I am so grateful I found synergy home…read moreCare they gave me peace of mind when it came to my Mom.

It's my pleasure to leave a 5 star review. The Key hires good healthcare workers…read more who are dedicated and experienced. I felt that my bedridden Mother was in excellent hands and I never had to worry about anything. Thank you "Key" for the peace of mind that you have afforded me. It means more than I can tell you.

Complaint Description: Home Care Assistance was hired to…read morecare for me while my wife traveled for work. The care taker lined my self cleaning oven with foil which has ruined my oven. The company owner, Nick Paciello, bragged about the training provided to his team members and about how his team is good at cooking. The Care Giver was not educated on how to utilize self-cleaning oven. She lined the oven with foil which melted into the oven and is now impossible to remove. Nick refuses to acknowledge that his team member was negligent and he blames me for not educating his team member on how to use the oven. Please note that I was bed ridden and unable to walk on my own. I did not know she was lining the oven with foil. It is not my responsibility to teach Home Care Assistance's team member how to use an oven. Nick refuses to take ownership. I would NOT do business with this company.

Hired them for demetia care since they indicated they had extensive training in that area. Staff…read moredid not know how to deal with the dementia client. They were then reduced to just providing a safe environment for a few hours of respite for the family and they were unable to provide hot meals for lunch except one time, otherwise the client was fending for herself while they watched so the family had to make sure plenty of leftovers were available to reheat. They did not take client to scheduled appointments, only did light cleaning once in three weeks and did not help client dress appropriately. Completely unable to trust this company with the care of my loved one. Ultimately, they were observed siting in a chair on their phones while the client was left to their own devices or they would watch tv with her. They marketed themselves as being able to provide an enriching cognitive environment with activities specifically for dementia clients, that was never provided and their staff would ask the family what they should do with the client or how to tell if the client needed anything. If the family did not provide ideas, then the staff just sat and watched tv with the client.

Chalin ... it's Pam Brauen and I just wanted to take a second to tell you how much your service…read moremeant to me. Having you coordinate my care and sending the most amazing people my way was nothing short of amazing!!! If there is anyone I can call, email or complete a survey with please let me know I loved Jasper and Katelyn and Hallie the nurse and know I have the best team ever for my rehab & recovery

I'm honestly surprised by the bad reviews. I had a follow-up today with Judith Yu. I was literally…read morethe only one in the lobby so my appointment started right on time. Judith is incredible and truly listens. She switched me to Qulipta last year and I haven't had a full-on migraine since then. The few headaches I've experienced have been mild or moderate. Best of all, I haven't had any side effects. I had a check-in today just to renew my prescriptions and to make sure everything was still going well. Judith did a great job anticipating issues. She remembered that my insurance required a prior authorization for Qulipta last time (and for me to fail multiple other drugs) so she took a moment to document everything we tried that didn't work, just in case. Thankfully, my insurance approved the drug, but I really appreciated her taking the extra time. By the time I scheduled my follow-up appointment and got out to my car, the pharmacy was already working on my meds. In the year I've spent under Judith's care, I've never had an issue getting in touch of her. Her MA does a great job returning calls and setting expectations if Judith is with another patient. She even caught that I'd forgotten to do my labs before my last appointment and called me the day before to reschedule so I wouldn't waste a trip. My medications have been sent to the correct pharmacy while I'm still in the exam room so I've never been stranded without my medications. I previously saw another neurologist who, despite hearing how severe my symptoms had become, focused on ordering a number of in-house tests rather than addressing whether my medication was still working. Judith listened, changed my medication at my first visit, and a year later it's still working incredibly well. I will also say that I just accompanied my grandmother to an appointment with Santos Yu for steroid injections in her neck last month. While we had a negative experience with him a few years ago, he was excellent. He was so gentle and reassuring, talking my grandmother through the injections when she was uncomfortable. She felt improvement within an hour and is feeling great. I really love the care we're receiving at NCN!

If you value your health, think twice before choosing this neurologist…read more After more than a year under his care, I suffered six seizures, including one where I stopped breathing. Despite my condition continuing to worsen, I repeatedly asked for additional testing, including blood work and further evaluation, but was told blood work is "not typically done in neurology." No extensive testing was ever performed, and I felt my concerns were consistently dismissed. I also felt that appointments focused more on teaching medical students than on providing me with the care and attention I desperately needed. Seeing pharmaceutical representatives frequently coming into the office also left me questioning where the priorities were. I walked away feeling ignored, unheard, and frightened that my worsening condition was not being taken seriously. My experience left me with little confidence in the level of care I received, and I would not trust this physician with my neurological care. Patients deserve to be listened to, thoroughly evaluated, and treated with urgency when experiencing repeated seizures. Unfortunately, that was not my experience.

They lie and scheme so they won't pay out unemployment. They keep you active and tell the…read moreassistance you apply for that u are working when in fact you are not. They offer you clients and take them away. This company has put a huge damper in my life with the lying the giving me a client and taking him away just because I ask all the right questions. It's so sad that they claim to be compassionate etc,, and they are not. I've been with this company a long time and had high regards for them. Now, not in the least.

Andi and her staff continue to be the best resources in the valley for home care-- She and all of…read moreher staff merged with Essential care Nevada to continue the Legacy of excellence. EC is owned by a CPA( like Andi) and an RN--more heart and expertise! Systems in place to grow for decades to come--

My doctor sent a referral on my behalf for treatment. After not hearing from them for a week , I…read morecalled 5 different times leaving detailed messages. and NO response.SOO disappointed.

I have been going for cardiac rehab and find the staff caring and friendly. The facility is not…read morelarge but is designed to maximize your rehab with easy to use equipment and excellent staff instruction.

From the first interaction with Rest At Home, I knew something was different about this company. I…read morereceived three referrals from a skilled nursing facility where my father is housed. I called each referral and from the first two minutes, I knew this was the company that would best serve the needs of my father. I initially spoke to Chris who was very nice and knowledgeable about the services typically needed by the elderly community. He also was very helpful in getting me to understand 'why' my father acts a certain way and how we as a family can help him - to help himself. Chris carried on a conversation that was genuine and honest. Never once did I feel he was putting the companies interest above those of my family and my father. I had the opportunity to meet the caregiver before any decision was made. Chloe was an absolute sweetheart. She asked just the right questions and then described to me and my family what it would be like to have her care for my father. She explained her style, how she deals with difficult clients, and what she expects from the family. This was very refreshing because she actually set expectations for everyone. This made all of us siblings comfortable and we knew my father would like her. It's been a couple of months now and my father thinks he has a new 'girlfriend.' He acts like a kid now and has changed his behaviors for the better. Chloe has the patience of a Saint because my father can be difficult, but she never lost that smile - something our family had a hard time doing for the last couple of years. Taking care of a family member is very difficult. I am so glad I put my trust into Chloe and Chris. I want to thank both of them for changing my family's life and most importantly my father's life.

From the owner: Rest At Home provides affordable, compassionate non-medical in home care to seniors living in the…read moreLas Vegas area that desire to remain in the comforts of their own home.

Mrs.Jackie is wonderful.She is very patient and respectful .We enjoy her when she comes to see my…read moremom.She deserves recognition from this company.

If i could give zero stars I would. I was verbally assaulted by an associate of the company I felt…read morevery unsafe. I was waiting for an associate of a different company to get off of work. I was parked for 3 minutes while the associate of visiting angels touched my car, threatened me, and screamed at me. I felt very unsafe and scared because I am a small girl being threatened by a very large woman. I called the company to tell them my situation and they were very supportive of this associate and made it clear they wouldn't be doing anything and tried to excuse her behavior. As a company who provides a service and are supposed to be caretakers I'm very concerned for the customers for this company.