They lie and scheme so they won't pay out unemployment. They keep you active and tell the…read moreassistance you apply for that u are working when in fact you are not. They offer you clients and take them away. This company has put a huge damper in my life with the lying the giving me a client and taking him away just because I ask all the right questions. It's so sad that they claim to be compassionate etc,, and they are not. I've been with this company a long time and had high regards for them. Now, not in the least.

Andi and her staff continue to be the best resources in the valley for home care-- She and all of…read moreher staff merged with Essential care Nevada to continue the Legacy of excellence. EC is owned by a CPA( like Andi) and an RN--more heart and expertise! Systems in place to grow for decades to come--

If i could give zero stars I would. I was verbally assaulted by an associate of the company I felt…read morevery unsafe. I was waiting for an associate of a different company to get off of work. I was parked for 3 minutes while the associate of visiting angels touched my car, threatened me, and screamed at me. I felt very unsafe and scared because I am a small girl being threatened by a very large woman. I called the company to tell them my situation and they were very supportive of this associate and made it clear they wouldn't be doing anything and tried to excuse her behavior. As a company who provides a service and are supposed to be caretakers I'm very concerned for the customers for this company.

This place had me scheduled for a 1030am interview. Showed up at 1025am. No one behind the front…read moredesk. Rang the doorbell for 10 minutes before I could even get someone to come out and check me in. Like what a joke of a business. So unprofessional and rude to boot. Didn't even get the interview and the "lady" at the front was extremely rude and hostile. Very racist and disrespectful to me because I am a white Caucasian woman. If you need help with a family member I would avoid this place, if they treat your loved ones like they treated me I would be highly aware that they aren't qualified.

There are some people who just always go above and beyond; not because they have too, but because…read morethat's just who they are. Alan and Teri Hughes are those kind of people! Alan and Teri genuinely care for others and want the very best for everyone. Thankfully for my family, and the many others the Hughes help, Alan and Teri own and operate a business, ComForCare - Henderson, that is all about serving and helping others in need. Our family was in need to have professional caretakers for my father-in-law residing in Las Vegas while we resided in another state thousands of miles away. After working with another company and finding that company to be unreliable we thankfully found ComForCare - Henderson and the Hughes. From the moment we contacted them they were immediately doing everything they could to help us. In fact, they were at my father-in-law's residence within a couple of hours of our first phone call. Their regular and detailed communication helped us gain confidence and establish trust in their knowledge, services and abilities. Alan, Teri and their team quickly responded to requests and assured my father-in-law was being cared for, as well as receiving the attention and services needed to be safe, healthy and happy. There have been so many needs, tasks and situations they addressed and resolved that were beyond what we could ever expect them to do, that I feel guilty for not paying them more than we have. Additionally, they have been invaluable as advisors in this unfamiliar and unexpected process, helping us navigate every step and turn along the way. We could not have been more blessed to have connected and receive help from Alan and Teri Hughes!!! Our family unequivocally recommends ComForCare - Henderson and the Hughes for anyone in need of professional caretakers for a loved one!

Hired them for demetia care since they indicated they had extensive training in that area. Staff…read moredid not know how to deal with the dementia client. They were then reduced to just providing a safe environment for a few hours of respite for the family and they were unable to provide hot meals for lunch except one time, otherwise the client was fending for herself while they watched so the family had to make sure plenty of leftovers were available to reheat. They did not take client to scheduled appointments, only did light cleaning once in three weeks and did not help client dress appropriately. Completely unable to trust this company with the care of my loved one. Ultimately, they were observed siting in a chair on their phones while the client was left to their own devices or they would watch tv with her. They marketed themselves as being able to provide an enriching cognitive environment with activities specifically for dementia clients, that was never provided and their staff would ask the family what they should do with the client or how to tell if the client needed anything. If the family did not provide ideas, then the staff just sat and watched tv with the client.

As a Geriatric Social Worker for over 30 years, I have hired many Homecare agencies for my clients…read more Having to locate one in Henderson without knowing resources well from my Southern California location, I was ambivalent whom to hire. Out of the grace of the heavens above, Heroes Caregiving's co-founder, Sean Pascoe, returned my call & saw my client not only within a couple of hours, he and his professional team of caregivers & community resources have made my client's life (a US Veteran) better in more ways than I can even begin to account. He feels not only cared for but says his quality of life has been better than he can remember! We are both so grateful for finding this gem & look forward to their continued services & blessings! Thank you, Heroes Caregiving!!!

I can not say enough about Heroes Caregiving and Chris and Sean. The care that Heroes provide is…read moretop notch; with Heroes you become part of their family. When my father's care became more than my mother could handle, I searched for a caregiving service my mom would be comfortable with and after meeting with several agencies, my mom selected Heroes, she said they were the ones that she really felt a connection with and it was the best choice we could have made. Heroes was there not only to help take care of my father, but they were there for my mother as well. When Heroes sent Taylor to be my dad's caregiver she immediately became family. Taylor provided the best care for my dad, she knew just how to talk to him and work with him as his Alzheimer's worsened. Chris and Sean are very involved and would often reach out to my mom to see how she was doing and if there was anything else she needed. Thank you to Chris and Sean for being there for my dad and my mom; you brought such a huge relief to the care that my father needed and allowed us to keep him at home until his passing. My family and I are forever grateful to you both.

I have been going for cardiac rehab and find the staff caring and friendly. The facility is not…read morelarge but is designed to maximize your rehab with easy to use equipment and excellent staff instruction.

My doctor sent a referral on my behalf for treatment. After not hearing from them for a week , I…read morecalled 5 different times leaving detailed messages. and NO response.SOO disappointed.

Best Home Health Care in Town. My mom received the care of…read moreDavid, PT physician at home twice a week. My mom doesn't speak English which is challenging when I can't be home, David is learning french while caring for my mom, he is very gentle, explains by gesture what exercise she must do. He is very compassionate and such an amazing physician. Appreciate his flexibility. I highly recommend Las Vegas Home Healthcare, David for any PT sessions you might need. Thank you David

One of my family members needed home health and I'm so pleased to say that the care and customer…read moreservice was nothing less than amazing! Thank you Advent Home Health for the great care & kindness!

Loved this home health agency! My family member had them and the nurses and physical therapist were…read moreinformative and provided excellent care. Nurse Cheri was very attentive and caring. Would use again! Highly recommended!

I am writing this review as a family member and caregiver who was directly involved in my mother's…read morecare. Our experience with this hospice company was deeply concerning. My mother was placed on hospice without her fully understanding or consenting to what hospice meant. When she later expressed that she wanted to be reevaluated and pursue therapy, communication became extremely difficult. We were later informed that hospice could not prescribe or manage life-sustaining medications. My mother requires Eliquis due to a serious blood clot, and this medication was not provided or coordinated through hospice, creating a dangerous gap in care. We were told this medication could not be prescribed by hospice at all. Additionally, after requesting discharge paperwork and medical records so we could transition my mother back to home health with PT, OT, and speech therapy, our calls and messages went unanswered. As of now, we have not received the requested discharge documentation, despite repeated follow-ups. Because of these issues, we had to urgently seek new referrals for home health services to ensure my mother's safety and continuity of care. Families deserve clear communication, informed consent, timely documentation, and coordination of medically necessary treatment, especially during vulnerable moments. Unfortunately, that was not our experience here. I hope this feedback leads to improved transparency, responsiveness, and patient-centered care for future families

I have had extensive experience with home health care in the last 18 months and must honestly say…read moreAdvanced Home Health and Hospice care is the best one (out of the 4) i had to use. This review is based on the level of care and expertise from one particular caregiver, Doug. He was consistently going above and beyond and never ever made me feel rushed or like I was a number. Others who had to fill in for him would forget me and not value my time by at least calling to reschedule or make new appointments. His follow-through was exemplary and even made arrangements for mobile trays and lab work. I also had wound care at home and that was not a good experience. Their office staff was not as productive as I would have liked but at least I knew that I always had Doug advocating on my behalf. I would gladly refer them to friends and family in the future.

I placed my older brother in June. I have been working hard to get him accumulated, we want to go…read morehome. He is doing a lot better and better know it takes time. I have been coming from California every other week to work with him and on all his problems with IRS and etc. When I have been there at a week at a time I have been eating with him on all three meals. I paid $125 and then $250 for meal tickets. The last time was there (July 18th Thursday) having breakfast I ordered oatmeal and toast and bacon. Johnny brought my oatmeal, I prepped it and waited for my toast and bacon. Had no problem watching him wait on residents, but when he started bussing tables I waved down. He went and brought my toast and bacon on a hot plate, the toast and bacon was cold. Don't understand the hot plate, but when he sat the plate down he said can I ask you a question? I said sure, you every heard of patients? I said Johnny, "where I made I mistake I should of asked for my breakfast to come at the same time. He just walked away. I will not eat there again, when I come and visit my brother and goes to the dinning room I will just have water and set with him and discuss what we have planned for the day. I want to apologize, caught in the moment, I am very happy with Merrill Gardens, they are taking very very care of my brother, I should of just emailed Chef Stevens. He is the one to handle his staff.

My father is staying at Truewood by Merrill. Jasmine at the front desk was extremely rude and…read moredismissive of me when I called to speak to someone in billing or a manager. I've been calling for a month and leaving voicemail, with no response . My father's charges have gone up almost DOUBLING with NO EXPLANATION and NOBODY available/willing to talk to me (and YES, I do have POA, and I told that to Jasmine). Meanwhile, he has been paying EXTRA for his stay and the last 2 times I was there, his floors were dirty and his room was dusty. They are TAKING money from an old man's bank account with NO EXPLANATION!