Clean. Centrally located. Staff is accommodating. Rooms are dated but a fraction of the cost of the…read moreHershey lodge and hotel. Indoor pool & hot tub and gym.

We chose to stay here because it was a more affordable option, especially since we only needed the…read morehotel for eating and showering. Most of our activities were already planned for our short weekend trip to Hershey. While the hotel could use some updates in terms of décor, the customer service was outstanding. They accommodated our request for a late checkout without hesitation and happily provided extra towels and key cards. There was plenty of parking, tons of hot water, and a super friendly front desk staff--huge shoutout to Jazmina! Jose, who worked both at breakfast and the bar, was fantastic. He's from Puerto Rico, which I had visited just three weeks ago, so we had a great conversation. He was incredibly friendly and patient, even when figuring out how to make a Moscow Mule. Ida, the kitchen supervisor, went above and beyond to make my friend's breakfast burrito just right. The beds were clean, though the mattresses could use an update. Overall, I'd definitely stay here again--the staff alone was a 10 out of 10!

This hotel was like any other *good Holiday Inn Express (some have become run down, but not this…read moreone). Our room was clean, the pool was comfortable and never overcrowded, and you can't beat the location if you're in town for Hershey attractions. We had an enjoyable stay. Negatives: It was pricey compared to others, and I'm not keen on being charged extra for a cot, for a small child.

We stay sometimes overnight for NYE. Never had any issues…read more We were there visiting family from KS that have been staying there for many years. They have a booth at a show near by. This year during your renovations their room has been compromised a couple of times, first time, management did move them. The next complaint of backed up toilet (which was fixed very unprofessionally) attendant used bath towels to clean up floor! Really?!! They had coffee but no equipment to make the coffee. I will be talking with them today for a visit and I hope they were moved to another, nicer room...: PS please fix the metal container that holds the eggs....very loud when closing and does stay closed.

Stayed here for a long birthday weekend from VA. It is a…read morevery clean & small hotel with 5 floors & plenty of parking. The larger studio with 2 Queen Beds & pull out sofa is very spacious with 4 adults but can accommodate 5. There is a partitioned room /work space from the sleeping area, but no door. There are also two TVs. The other tv is located in the work space/separate sitting area with a pull out sofa, coffee table, & a pull out work table & office chair. There are numerous outlets, however some of the sockets were "loose" the plugs wouldn't stay secure in the outlet. But fortunately we remedied this by using other available outlets near the floor lamps. I was relieved when my friend & I pulled out the sofa bed, because sometimes you never know what kind of "surprise" you might find. The sofa bed was really clean & looked relatively new. My friend reported that the bed was a bit stiff but was fine. The AC unit worked like a charm! I do like the full sized shampoo/conditioner & body wash. It's very convenient. A hair dryer is provided for convenience. I do make it a point to search for hotels with a microwave & mini fridge. It's super helpful for road trips for your bottled water or beverages to keep cold & store leftovers. Water pressure was good, as well as the temperature. The only thing that was disappointing was the every other day housekeeping. Although this is mentioned in their website. Breakfast was fairly extensive, with a mixture of cold & hot items such as make your own waffles with options of bottled toppings aside from syrup, toast, bagels, yogurt, cold cereal, oatmeal, bananas, apples, oranges, jams, jellies, & three hot items that would vary on occasion of a frittata, or an omelette, and a type of sausage, either pork or turkey varying on the day. There were friendly employees tending the breakfast area with a smile, ensuring the areas stayed clean & items were replenished & for assistance if needed. Juices & milk were available. While the tea & coffee were at a separate area in the dining area. While it became busy, there was still plenty of seating & no back ups with obtaining food. Sometimes, I wonder exactly what people are looking for when it comes to "complementary" breakfast, when they refer to the breakfast as being garbage or inedible. Clearly you're not going to have eggs Benedict or avocado toast & customized smoothies. If a hotel provides numerous options that also include hot items, I get pretty excited. Haha, it's when it's a continental breakfast that consists of JUST bananas, apple or a bagel & yogurt or a thrown in granola bar is when the disappointment arrives for me. Honestly, it's a nice convenience to have breakfast included so you don't start your day off hangry or trying to figure out where you're going for breakfast. It saves time, & it essentially saves money. It definitely is close to Chocolate World, Hershey Park & a 5 minutes drive from The Hershey Story, Chocolate Avenue Grill & Au Bon Lieu! Roughly a 45 minute drive to Strasburg RR, and a 35 minute drive to Turkey Hill Experience. There is a CVS within walking distance down the block, and an Exxon a block away on the other side of the hotel. The post office across the street is an Annex, so if you need to mail something off, there is a post office near the Hershey Story Museum, behind the Starbucks area. Although places are within walking distance, the streets are not ,that lead to the restaurants. There is no sidewalk until you reach a far way down. Overall, this is a good choice for a hotel if you want to be "centrally" located to Lancaster & other activities outside Downtown Hershey. It's in an unassuming area that seems out of place, but it's convenient, clean, spacious, includes breakfast, parking is included, has a microwave & mini fridge so it ticks off all the boxes for me. Plus the staff were kind & friendly & the hotel looked fresh & beautiful. The indoor pool is small & only 4 feet deep I believe, so if a pool is a deal breaker, this might be a no go for you. Ps if you want a surface to eat on because you don't feel like dining out & you order take away, you can roll that office table between the two beds & use it as a dining table.

Just finished a six night stay…read more We stayed in large room. It had two queens and a pullout. There was a desk area. Also had a small microwave and small fridge. The room felt dark-with decor in particular. Breakfast every morning. Had your typical breakfast- waffle maker waffles, cereal, bagels, eggs, a breakfast meat, yogurt, fruit, juices. They also had coffee that was out 24/7. Has a small indoor pool and a nice exercise room. Hershey Park during summer months have concerts that you can hear from the sound from your room. So if you go to bed early this may be an important factor. Rooms didn't really have a refresh. I was lucky if trash was taken out and we got new towels without asking. Not a bed made once. I miss those days of coming back to a nicely made bed. I guess those days are long gone? Also, the week we were there lots of kids which were running around the lobby like it was a playground. Overall my stay was okay. I might book here again if I was in the area but I would also consider a different spot as well.

I had an appointment in Hershey early in the morning so I decided to come the night before. The…read moreComfort Inn at the Park was convenient and the hotel was very clean with excellent service. In the morning they offered a well stocked breakfast. I have stayed in many motels and none have as nice a display of the food. The assortment of offerings included scrambled eggs and sausage, waffles, cereal and pastries, bread and muffins. I would recommend the Comfort Inn at the Park.

Let's start with the positives, this hotel is very well priced and is in a great location in…read morerelation to the park and other attractions in the area. We chose to pay ahead and saved some money on the booking which was very nice. That being said, the guest rooms definitely need some TLC. The bathroom specifically needed a lot of work. Parts of the shower head were falling off and the paint was chipping from the walls. The rest of the room however was adequate and clean. A cool feature of this hotel is they have geese and ducks you can feed, there is feed available at the front desk for 50¢. I would recommend doing this if you stay here, they are very cute. To sum it up, it's competitively priced for the area however you might be better off spending the extra money to stay at a larger hotel unless you don't plan on spending a lot of time in your room.

We recently stayed for a weekend during a last minute trip to Hersheypark for end of summer with…read morethe kids. Overall our stay was good. With the exception of someone I spoke to on the phone who was incredibly rude, the morning before we checked in when I called to make sure we could stay in the same room for both of our nights (split reservation)... the entire staff was pleasant and helpful. But I really have to give major kudos and credit to the breakfast staff! Suffice it to say, breakfast time gets BUSY around 8:00/9:00 on a weekend morning. They were on top of keeping everything stocked and navigating around lines of people (seriously the waffle line was like 10 people deep). One gentleman in particular (and I wish I had gotten his name) was super helpful after a kid stuck his whole hand into a bowl of chocolate chips so we needed to ask for a replacement. The hotel shows signs of age and nothing is perfect (the shower head was SO HIGH I had to stand on tiptoes to just adjust the stream) but overall it was a good stay. The bed was comfortable... maybe a little firm... but I was THRILLED to find they do do use the crappy down pillows that every other Hilton Brand seems to use. The ones that support your head for about 30 seconds. So this made for a much more restful night of sleep. And of course it is pet friendly with a convenient doggie station on a decent size grassy area that spans the back of the hotel. I WOULD recommend that housekeeping pay a bit more attention to what toiletries they hang in the shower (LOVE LOVE the full size ones that not only cut down on waste but also mean our whole family of four isn't trying to make one tiny bottle of Neutrogena last). The reason I say that is because we didn't have shampoo in our shower. We had shower gel, conditioner, and LOTION. Haha. We're Diamond members so have stayed in a few Hilton properties. And many of them Hamptons. I was not disappointed with this stay. With its proximity to the park (easy in and out), it's a good deal.

It was amazing stay for the night and the food was very good too and would recommend it to more pplread more

Jason Horner, our shuttle driver was absolutely AMAZING! Not only did he take us to our…read moredestination, but he gave a a tour of Hershey university and Hershey mansion. He dropped us off for lunch at Hershey Social where we had a great lunch! Jason picked us up and continued the tour of Hershey as we headed back to the lodge! Jason made our visit memorable!

My recent stay at Hershey Lodge had its highlights, but overall it could definitely use some…read moreupdates to match the expectations of a resort-style experience. The rooms felt dated - particularly the bathroom, where the wallpaper was peeling and the bathtub showed its age. The overall décor could benefit from a refresh. Small touches would also make a difference; for example, swapping the chocolate bar welcome for liquid body wash instead of bar soap would feel more practical and modern. I stayed for a conference, and while the buffet food was decent, the desserts were the standout - especially the brownies, cookies, and flourless chocolate cake. Those were definitely a win. The waterpark was a lot of fun for the kids and a big highlight of the stay. That said, it would be great if both the waterpark and on-site restaurants had extended hours, especially on weekends, to better accommodate families. A few logistical frustrations stood out as well. The check-in line was extremely long, so be prepared to wait - it would be a huge improvement if they offered a virtual check-in option. Additionally, room service does not come during multi-day stays, which was disappointing. A simple refresh between days would go a long way in improving the guest experience. Overall, it's a pleasant place with family-friendly features, but it didn't quite live up to other resort experiences I've had. If your main focus is a waterpark getaway, you may want to consider Great Wolf Lodge as a comparison.

Perfectly located, super clean and well kept location near Hershey Park to reside in whether you…read morestay a day or more. Staff was welcoming and very accommodating to any and all needs/requests. Stayed at this location for an extended weekend with my husband and newborn son while we were in town celebrating our Anniversary and Easter. Plenty of parking and near by fabulous restaurants to dine at as well. Highly recommend this location.

the the elevator one was broken and they couldn't find a part for so we had to use the other one…read morecould've been better though

Excellent room. Clean. Love it! Windows can open to get fresh air. We stayed at the villas…read moreright across from the concierge lounge at the hotel Hershey. At the lounge there is always something to do/eat/drink/chocolate. Lots of seating in and around the bldg. big tvs to watch and soft music playing. For breakfast it was continental (bagels,toast,muffins, juice, croissants). Free. All we really eat for breakfast anyway. then all day there are bags of chips pretzels tea/coffee/hot chocolate/soft drinks dispenser (sodas/lemonade/iced tea/gatorade). At 11a they roll out snacks,big cookies,etc. at 5p there's a reception with prosciutto,olives, Brie,salami,crackers, wine, beer, etc. then dessert like mini cakes at 7:30p. All part of the room fee. We requested a microwave in our room for my daughter's allergies. They forgot, but there's a microwave to use in the lounge. Yay! Oh and there's board games in the lounge too. There are utensils and plates avail all day for use. Didn't see fire pit lit up for s'mores. Maybe that's during the summer. Hubby got to use the hotel shuttle to take him to the ice hockey game and back. Driver knew when game was over so they were waiting for him before we even had to call. Free admission to Hershey museum and garden. Ok teeny tiny nitnoid grumbles. Our pillows were only down pillows so during the night, they compressed. No other options in room. Hotel comforters were great, but very noisy due to high thread count or too much starch.

Hotel was pretty, the bed was only comfortable in the middle. Enjoyed my stay otherwise.read more

If you're looking for a cheap but clean place to stay for work or a quick trip, this is a great…read morechoice. If you are searching through Hershey for a traveler motel that won't fill you with despair and disgust you've found it. For the price, this is a five star hotel. Reader, if you are looking for a better experience at this price point, you are not going to find it in any popular town in the U.S. I've spent the last few years of my career checking many of them. I have to assume the poor reviews predate a renovation and/or management change, or that some people's expectations for a ~$100 motel in a tourist town are way too high. I have stayed in a lot of travel motels like this for work, and there are cheap bad hotels and cheap good hotels - I would say this is a good one. The beds were well made and clean, the mattresses pass the flip test, and the bathroom was very clean as well. The carpets in the room were properly vacuumed. No dust bunnies in the corners. There is some highway traffic noise beginning around 6am, but this motel is next to the highway. If you're staying anywhere like this you should bring earplugs anyway. The shower is hot and the water pressure is strong. Lots of these budget places have stopped cleaning rooms nightly during a stay, but this one does. The tub in my room could use to be refinished. I don't think anything else here is in real need of a renovation. And, the people working here are really, genuinely nice. I did not expect the doorman at midnight on a weekday to be so friendly as I checked in and that is really appreciated after a long day of travel. Thanks a lot dude, I literally drafted this review the night I came in for that. Everyone I saw here from the desk staff to the housekeepers were so friendly. Really, thanks so much. It makes traveling for work so much nicer. There is a really sparse fitness center but I appreciate having one at all at a motel like this. Good if you want to get a run or a quick workout in while you're traveling, but don't expect much equipment. Walking distance to some bars and restaurants including a 24 hour diner. Right across from the conference center. There's even some cute themed decorations and paintings around the place.

I honestly don't know how the reviews are so bad. It's not high line but a perfectly fine place to…read morestay, especially at this price point. We had no issues. Stayed here overnight for a concert in august. Easy Uber ride to the stadium. Check in was a breeze. Room was clean. Nice size fridge that worked well. Enjoyed the pool area. They are strict about no alcohol outside the rooms so be sure to bring something to drink from to contain it discreetly if you plan on enjoying some adult beverages by the pool. Didn't make the comp breakfast so can't comment on that. Staff was nice.

The staff was very helpful and welcoming. The room was clean. Free breakfasts were just what you…read morewould expect. Overall I say it's a very nice place. Reasonably priced and very nice. Close to the park and the town of Hershey.

We stayed here since it was close to the concert venue, Hershey Stadium. It was a short drive (2…read moremiles) so it was super convenient. The room was very clean and comfortable. The staff was very nice and helpful to recommend nearby attractions. We only stayed one night, and didn't take advantage of the amenities, but they do have an indoor pool and a free breakfast. This hotel is located right next to the Hershey Museum and super close to restaurants, stores, and gas stations. We would definitely stay here again.