Was quoted 25 dollars each. Twice. On yelp and through email. Sent picture of lighter and design…read morewhen quoted. When I arrived I was now quoted 40 for each. The designs were switched and the yellow one wasn't engraved deep enough. Just removed layer of paint. Grey one came out OK. But still recieved wrong design

I needed to have 28 Bibles engraved in less than a week and Lauren was a tremendous help! Prior to…read moreconnecting with Lauren, I contacted other establishments who wanted more money and more time to complete the project. The engraving took less than three days and they all came out perfect.

I am so thankful we found this place!! My coworkers and I had been looking for a special gift for…read moreour awesome boss. I contacted Laureen via email and she was super responsive and quick! She answered all my questions and provided me quotes when needed. Talk about great customer service! We ordered an engraved Lagavullin 16 bottle that was shipped well protected and super quick. It arrived on time and unharmed. I would highly recommend this place for any engravings and special gifts. Pricing is fair and you will not be disappointed. Thank you so much Laureen for your incredible customer service and great quality gifts!

Laureen was such an amazing person to work with. She made the ordering process so easy, and the…read moreturn around time was great! I will continue to go to her for any type of engraving needs I have. Such amazing quality! Made the perfect gift!

I want to start reviewing businesses more often and I can't start off with a better review than…read morethis 5* one for things remembered. My boss is playing with the idea of starting his own tequila. For a presentation meeting he had a prototype bottle made and needed it engraved. Even on a busy day right before they were going to close, Mercedes helped us out. She was fantastic! She said that the only hurdle was to make sure the bottle was flat enough to be engraved. She put it in the engraver and said 'no problem'! We got a text the next day saying it was ready to be picked up. Mercedes was there and enthusiastically showed us the bottle. My boss loved it. Just an amazing job!! We have since returned to have 5 more bottles done! Very happy with the entire experience!!

I am always shocked at the wide range of star ratings that are given at any one place. While I…read moremyself have been known to give only 1-star ratings for places I absolutely detest, I do find myself flabbergasted when others do the same, and I have no clue why they'd say it. I mean, everyone is certainly entitled to their opinion, and things don't always go well. In the case of Things Remembered, while there are some scathing reviews, I couldn't have had a better experience if I tried. Perhaps they are inconsistent, I really don't know. It happens, but for me, my experience was PERFECT. My niece and (now) nephew to-be were getting engaged, and we were invited to witness the the big surprise event (a surprise to my niece, no one else). It was really cool and romantic, I have to say. But I digress. I wasn't given much notice, and I wanted to bring a gift. I immediately went to the Things Remembered website and found the PERFECT gift (at least, to me). A lovely heart-shaped picture frame to store 2 pictures (one on each side) for this special event..... with room for engraving. As it happens, I did read in another review that someone had problems with the website, and while I had some technical problems myself, someone from the website customer service was very quick to fix the problem, was very kind, and took care of whatever I needed. Problem(s) solved. I was told I could pick up my merchandise 4 hours later. When I got to the store, it was at the front counter, already boxed and sitting in a bag. They took it apart to show me, and it couldn't have been lovelier (see photo of it). The box and its packaging was very sturdy, the frame was carefully wrapped, and I was very pleased with how it all turned out. While my photo doesn't do it justice in terms of the shiny, sleek, polished silver appearance, you can still see what a great engagement gift it is....... and just know, they did a wonderful job with the engraving (that, you can see).... and they have perfect gifts for any and every occasion one would want to commemorate. I know things CAN go wrong, but for me, they didn't. I'm pretty sure this is a reputable store, and they'd make good on any issue anyone would have. You really should give them a try !!

Great quality work and really good customer service. Called around and he offered affordable…read morepricing and was very fast and efficient. Will definitely recommend.

Fantastic customer service. They took care of a very special rush order for me and was very…read morecommunicative about getting the correct fonts and placement for my order. The real deal

Amazing and so helpful when you need jewelry repairs! Love…read morethis place! Beautiful jewelry too!

They made a very cool looking bracelet from beads I provided. Excellent design and craftsmanship…read more I'll definitely return for more

Couldn't recommend Artist Laser enough-- Trent really saved the day. I needed 13 Yeti mugs engraved…read morefor my moms 60th birthday, and they got it done on a tight timeline with an incredibly fair price. In fact the price was half what other Yelp business quoted. Quality and service were A+-- i'm trying to find an excuse to use them again, the cups were such a hit on our trip (just see for yourself). Perfect example of a business going above and beyond; I am extremely grateful.

Nice people but ruined my wedding gifts for my groomsmen. I sent sample artwork and was told that…read moreit would be no problem to do the engraving I was looking for. I then sent all art files for the engraving before dropping off the knives. I was told again, at the time of drop off, that my request wouldn't be a problem. After a couple of days, i received a photo of what was done. One was done with the sample art I had sent which was not part of the actual request, and another was ruined entirely because a different method of engraving was used. So far 2 knives were ruined and unusable. It's as if they were "figuring it out" rather than just be honest about their capabilities. They told me to come back with new knives so they can redo them. No thanks.

My wedding band needed a repair and he was able to fix it and polish both the band, and my…read moreengagement ring, beautifully within an hour and a half of dropping it off on a Saturday! He was so nice, good sense of humor and did an amazing job at a reasonable price. I will definitely return for future repairs.

The owner is so rude! I asked how much would it be to attach a small charm to a bracelet. He quotes…read moreme $39 which I politely say no thank you. He rips up the receipt and walks away. I have had many pieces of jewelry repaired here and have referred my friends! But no more I'll take my business to someone who has better prices and customer service

A big thank you to Lisa Baier for great service in helping us select a frame and for giving us…read moreseveral choices for layout and etching. Her eye for size and placement was perfect for our project. We will definitely use trophies etc for our future needs.

Hands down, Trophies Etc is the best company for purchasing trophies, awards, etc., especially in…read morebulk. Lisa, owner of Trophies Etc, is incredible. Her attention to detail and care is evident not only in the beautiful products created by her talented team, but how she treats customers. We've worked together for over a year now, and she has always been highly responsive, timely, and communicative about last minute changes (always on my end). She is flexible and willing to help in every way. I work for a non-profit organization and Lisa provides high-quality products while remaining always conscientious of our budget needs. I highly recommend Trophies Etc in every way. You won't be disappointed.