Took a trophy to get engraved here and they engraved "worldwide" as two words when I specifically…read moretold them to engrave it as one word. When I picked up the trophy, I brought it to their attention that it was incorrect and they responded with "oh, I don't remember you mentioning that when you dropped it off." I proceeded to ask for the form I filled out that had it as a single word and conveniently they had "no idea where it was at". I asked for them to fix it and they said I would have to be charged again. Absolutely unacceptable when the mistake was theirs and not mine. They also did not place an accent mark over an e, that I specified as well. I would rather drive to Camarillo or Thousand Oaks (I live in Ventura) than give any more business to these people.

Great customer service, pricing, and turnaround time! We've been costumers for over a decade.read more

Emmanuel was able to help me same day with tightening prongs on my fiancé's engagement ring. He was…read moresuper nice and friendly and I would highly recommend him to anyone that needs a quick fix on their jewelry.

Emmanuel did a great job on this custom ring design that I ordered as a birthday gift. I requested…read moreto set a stone into a ring that can display both sides of the stone and the end result looked fantastic. One comment I would make is that I wish communication was better throughout the process so that I can get updates prior to completion.

Recently brought a watch in for repair. One of the hands on a smaller face had fallen off…read more I was told that the jeweler would need to evaluate my piece before committing to the repair and got a follow up call that it could be fixed. I was able to pick it up within a few days and walked away happy. Watched looked much better after the repair. Nice staff and they sell other items in store including jewelry and watches.

Friendly folks to do business with. I had a watch repaired. My only experience there.read more

I took our team's baseball hats to get embroidered and they turned out great. Excellent turn around…read moretime and customer service. I will be back!

Always helpful and the medals and trophies ordered are great! Good quality! I haven't ordered…read moreanything else, but they have a ton of things to discover in their shops and catalogs. They have customizable items as well. Just ask!

Great crew and delivered the product as described. We'll be back for more going away gifts.read more

stopped in to have a watch engraved. customer service was amazing and watch was finished promptly…read more Highly recommend

A big thank you to Lisa Baier for great service in helping us select a frame and for giving us…read moreseveral choices for layout and etching. Her eye for size and placement was perfect for our project. We will definitely use trophies etc for our future needs.

Hands down, Trophies Etc is the best company for purchasing trophies, awards, etc., especially in…read morebulk. Lisa, owner of Trophies Etc, is incredible. Her attention to detail and care is evident not only in the beautiful products created by her talented team, but how she treats customers. We've worked together for over a year now, and she has always been highly responsive, timely, and communicative about last minute changes (always on my end). She is flexible and willing to help in every way. I work for a non-profit organization and Lisa provides high-quality products while remaining always conscientious of our budget needs. I highly recommend Trophies Etc in every way. You won't be disappointed.

I have been in The Packaging industry for over 50 years. Selling mounting tape to The Trophy and…read moreAwards Industry in several regions Of the United State. In all my experience I have never seen such a complete collection of choices in that category that is displayed at A.T.A. You will not be disappointed

Great job! I recently brought in a trophy that's been with me for over 40 years and needed a little…read morelove and care to bring it back to its former glory. The team did an amazing job restoring it to its original shine. They are a very professional, family-owned business, and I couldn't be happier with their work. Thank you so much!

We had two great experiences at Fox. We bought a beautiful gemstone necklace in house during 2024…read morewine walk and recently purchased a topaz necklace on line. In both instances customer service was top notch. The pieces were both great and very reasonably priced. You can't go wrong with Fox!

Absolutely unacceptable experience at Fox Jewelry in Ventura…read more I came in with a buyer to not only sell my peice of jewelry, but also have the buyer resize the ring with the store. A staff member confidently told me (IN FRONT OF MY BUYER) that my IGI-certified 4CT lab-grown diamond was fake and "for sure Cubic Zirconia", even after I demonstrated the paperwork. After more staff members took a look, they come back to confirm it WAS actually a lab diamond (like I tried to explain!) That level of contradiction is beyond unprofessional and completely destroyed trust in the middle of a sale. On top of that, they tried to quote me around $3,000 to "rebuild" the ring because the band is thin, which felt wildly inflated. However, another person on the floor was much kinder and explained that this was due to the professional grade. Either way, she was much more informative than the other person that did not know the difference between a CZ and a diamond. This was embarrassing, frustrating, and handled terribly. I would not trust their judgment. Get a second opinion somewhere else.