I use Walk Around Sicily during my last trip in Sicily for same transfer from Catania airport to…read moreTaormina and back to Catania. It was easy to confirm... just with their on booking on line and confirm with Massimiliano who was very kind. Vehicle are new, clean and roomy. Prices are in line with the local market.

Excellent service, easy and immediate booking with online payment. The driver (Massimiliano) was…read morevery kind and available to wait for us due to a delay. The car was flawless, new and spotless. I can only recommend Walk Around Sicily for your taxi transfers from Catania Fontanarossa airport.

Absolutely rotten and corrupt Europcar office. They will do *anything* they can to suck more money…read moreout of you. We had reasonably priced online booking when we arrived in Catania, but unfortunately the person who made the booking had broken his collar bone two weeks before the trip an could not drive. We were prepared with other drivers, but because the original booker couldn't drive, they refused to honor the reservation. They forced us to re-book under the new driver's name for twice the price. Additionally, when they did the rebooking, they erred and did not duplicate the terms (we were picking up in Catania and dropping off in Palermo per the original booking). So when I got home, there was an additional charge on my credit card for a one-way tax that should never have applied. Thus far they have refused to refund this fraudulent charge and I'm having to take it to my credit card company. DO NOT BOOK WITH THIS COMPANY.

Any car rental agency at the Catania airport is pure chaos! Lines are very long very slow and the…read moresystem is confusing: you need to take a number first but make sure the numbers are for your rental company. There might be several agencies working out if one counter. I waited about 45 mins and I am fluent in Italian! My buddy waited over 1 1/2 hours to get served. Be prepared.

I'm giving two whole stars because I suppose this bus did actually get us to the airport. However,…read morefor a designated "airport bus", it was uniquely unequipped to handle any of the luggage, and most of the people sardined onto the bus. Horrible, hot, uncomfortable. The final insult was when the driver lit a cigarette inside the bus the second it stopped at the airport. A disgrace, if not a scandal.

Super convenient bus ride from the airport to the city centre. The wait was minimal with the bus…read morestop just outside the arrivals gate. No fuss transportation with many stops in the city. The ride is about 30 minutes and the bus is public bus style. You pay the driver and they give you a ticket which you have to validate right away beside the driver... a little strange but it works. They also give you change! Value 4/5 atmosphere 3/5 service 3/5 quality 3/5 13/20

Stay away from this agency and save yourself a trouble. Here is my story with these scammers…read more.. We were a group of 9 people. We made our reservation 5 months in advance, paid everything upfront, and purchased full insurance and every available protection. Before the pick-up date, I emailed the agency several times to make sure everything was in order. My final email was sent the night before our arrival. You can imagine my shock when we arrived at the Bergamo Airport desk the next morning and were simply told that our vehicle was NOT AVAILABLE. I asked the employee to provide an alternative vehicle. She told me to send an email. So I did - several times. No reply. I asked her to call her colleagues and help us resolve the situation. She refused, saying it was not her responsibility. I genuinely could not believe what was happening. I then insisted that she at least give us a phone number we could call. She literally dictated the same number shown on the agency's website. So I called. After waiting for around ten minutes, I finally reached a real person. The woman struggled to communicate in English, told me that I had called the wrong number, and then simply hung up. After more than an hour of completely useless interactions, we had no choice but to rent a vehicle from another company. Of course, all the benefits of booking and paying five months in advance were gone, and we were left dealing with the stress and additional cost at the very last moment. It honestly felt like a scam.

Got a phenomena rate for a car rental from Jan 18 to Feb 4th…read more We have been avid car rentals for our Journie's throughout Europe. First time with this company. Our rental was from Lisbon 'airport location'. We were met by a fellow 'João' known as Joel. He kept encouraging us to buy his car insurance but we turned it down because we have car insurance through our credit card. I inspected the car upon pick up. The first thing I noticed was through the inspection they were recording all the scratches and marks on the car and the tires. I knew this rental was going to be a problem from the start. I noticed that the tires were original tires with 35km. So the tires were well used. On the third day we got a flat tire. I looked to the trunk to change the flat with a spare tire. I was told by 'João' that there was no spare tire. It is not mandatory in 'Portugal' the car had to be towed to their service shop. Cost was $250 Euro. In addition they charged $250 euro for the repair of the flat tire. So a total of $500 Euro for a flat tire. Spoke to João and he basically said that this happens and that this is just general wear and tear. Summary: When you deal with this type of car rental co they have revenue models that drive their cash flow over and above the cost of the rental. They basically had old tires on the car and got it replaced for free along with a $250 euro 'tow'. The cost of the actual rental was $130 euro. Recommendation: Go with a regular car co. And avoid these smaller outfits. They will find some way to draw more money out of you from the rental. They creat an environment where you have to buy their insurance ($20euro) per day in hopes of getting any help. In speaking with João it was obvious that this happens often and that they are use to these types of events. Safe travels in Europe. Remember you get what you pay for in dealing with these small sneaky companies that know how to extract $$$$ from your wallet. Stay away from 'Sicily by car'