I reserved a vehicle about a week before a planned trip to NC. I completed the registration online…read more It was vital that I drive a vehicle and turn it in after arriving in NC. I was traveling to pick up my truck and drive it back to the Beaufort area. I arrived at the Enterprise office in Beaufort SC today, May 29. 2026. My pick up time was 9 am, I was there about 15 minutes early. A young man was at the counter. I gave him my drivers license to verify my identity. He asked how I was going to pay. I gave him my debit card. He said my address was not verified. What? What does that even mean? He could not give me an answer. So, after that poor exchange, I left without the vehicle I had reserved. The enterprise employee was undisturbed that I was put in a difficult situation. "It's our policy". I have rented cars from Enterprise numerous times and have NEVER had a problem. NEVER! When I got back home, I called the Enterprise location in NC where I was scheduled to turn in the vehicle. What a difference! The young lady who answered the phone listened to my experience and said, let me call my manager if you have time. I did and she called him. He told her that a paystub, utility bill or registration would help to verify my address. She also gave me the corporate phone number so I could speak with someone who may be able to help me. That was time wasted. The person who answered the phone let me hold for a while and then transferred me to USAA. Seriously? What a nightmare. Now, of course, I cannot pick up my truck in NC. I am done with Enterprise. Never again. I will make sure to let as many people as possible know of the poor customer service at the Beaufort SC location of Enterprise.

Husband booked a much needed car a couple of days in advance. This is the FILTHY dirty, stinky,…read moresmoke reeking piece off crap the offered up. Cant believe ENTERPRISE corporate allows them to rent out a car this dirty, smoke infested, seat stained vehicle that hasn't even been washed on the outside. Of course it was 1 hr before they closed (noon) on a Saturday with no other options available. We travel a lot and we will NEVER rent from Enterprise again!

Low Country Car Rentals for the WIN! I called every chain car rental company in the Beaufort, SC…read morearea a full month before my trip and none of them could provide me with a rental car. I found Low Country Car Rentals and called Ashley who not only provided me with a rental car, but also arranged to have it ready for me at the local airport for easy pick-up and drop-off. She was very professional, courteous and provided me all the details in a timely manner. This local, family run company won my rental car business needs in Beaufort from now on. I highly recommend them.

We were looking for a car rental while RV camping at Hunting Island State Park. I just happened to…read moresee Low Country Car Rentals website & called & spoke with Ashley. Immediately I knew I had found the correct agency. We received absolutely the best service at an affordable rate. Have no hesitation to use this agency!

Great Staff; easy access; Green means GO!…read more ----- ----- We visited Hilton Head Island for spring break, 2022. For previous trips, we've driven the entire way, or flown to Savanah (SAV) and driven in from there. For this trip, we flew all the way to Hilton Head Island Airport (HHH). This trip we were blessed; we ordered a mid-size car but they only had Chrysler Pacifica minivans, just like we drive at home - NICE! The staff was helpful and quick. National is my preferred rental car company because they let you pick your car; typically just walk from shuttle bus to car and get in and go. At Hilton Head Island airport, you get the keys inside from a friendly staff, and you're a very short walk outside to you car and you drive off and you're on your way. Thank you, National HHH! March, 2022 visit

This was the best rental experience I ever had I saw no problems with this rental agency the…read moreservice was great and they accommodated my every need. I had booked a full size car and was interested in an upgrade the guy at the desk told me it was on the house don't worry about a thing. I will be back!!!!

I reserved a truck for one day and confirmed it using my credit card, but when I arrived to pick it…read moreup, the clerk said it was not available and tried to upsell a bigger truck. After I showed him my reservation and pointed to several matching trucks parked on the lot, he rudely said "I ain't got that one!" I asked him to cancel the reservation and left. I later learned Budget had charged my credit card more than double the rental price I had been quoted under the fraudulent guise of "No show." i strongly warn you not to do business with this thieving company.

Let me start by saying this is one of the best customer service group of people I have dealt with…read morein a VERY long time. A couple of weeks ago a friend of ours hit our car and because of that we needed a rental for a week while it was in the shop being repaired. I have never rented a car before so it was all very new to me. Philip was the first person that I spoke to, very professional and very sensitive to my needs and my family's needs. The night before I was supposed to pick up the car Philip called and explained to me that the van I had rented for the week had been in a car accident and would I take a Tahoe, brand-new, instead at the same price. Of course I would! Who wouldn't? It was an exceptionally nice ride and for that price! for eight days! I was very impressed. I was also worried about how I was gonna get back and forth to the body shop and Enterprise while trying to swap between vehicles, but he sent a fella named Sean to help us out and give us rides to and from the body shop both days! Very professional and very kind and patient!! I returned the Tahoe, thanked them for their service and went about my business. Not even a week later I took my van into get an oil change and pieces of the engine fell apart right in front of the mechanic and I found myself needing a rental once again. I called Phillip and he immediately Took care of me and put me in a nice little Toyota Corolla for a mere $52 including insurance. After I got in the car and crunk it up I noticed a lingering cigarette smell coming from the air conditioner vent, normally I would not have a problem with this, I don't like it, but I could deal, especially since he took such good care of me, and he can't control what people do in these rentals and I understand that. I definitely did not want to be a huge burden. Because of my daughters allergies though, I had to for the better sake of her health call him back and ask if we could swap vehicles. Without hesitation Phillip said "of course, come on back and we will get ya swapped out." I am VERY pleased. Needless to say, Phillip and Sean at enterprise will be my go-to car rental place from here on out! Thankful to have found them! I hope this helps and I wish more people would rate these places. I am an avid 'yelper' and I don't just rant about any business being a business owner myself, again, please give them a chance if you find yourself in a bind with a car.

You would be safer calling a cab service. Very overpriced cars that are falling apart.read more

Everyone was very nice and helpful. They answered all questions we had without any hesitation. We…read morewould definitely do business with them again in the future.

Well, communication is terrible, follow up is horrible, and general business ethics are bad in my…read moreopinion. Other than that, awesome!

they say that they help first time buyers and students but you still get hit with a crazy loan…read morethat's not helping at all now I'm paying 2 times the actual amount of what they were selling/leasing to me because i have no credit

This place is money hungry. They can't even wait til your next pay date for a payment. When I walk…read morein the office nobody greets me. They see me standing there and don't say nothing. I will never get a car from them again. Bad experience. They treat people bad because of there bad credit . Living night mare