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    Hertz Rent A Car

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    9 years ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.9(34 reviews)
    2.8 mi

    I reserved a vehicle about a week before a planned trip to NC. I completed the registration online…read more It was vital that I drive a vehicle and turn it in after arriving in NC. I was traveling to pick up my truck and drive it back to the Beaufort area. I arrived at the Enterprise office in Beaufort SC today, May 29. 2026. My pick up time was 9 am, I was there about 15 minutes early. A young man was at the counter. I gave him my drivers license to verify my identity. He asked how I was going to pay. I gave him my debit card. He said my address was not verified. What? What does that even mean? He could not give me an answer. So, after that poor exchange, I left without the vehicle I had reserved. The enterprise employee was undisturbed that I was put in a difficult situation. "It's our policy". I have rented cars from Enterprise numerous times and have NEVER had a problem. NEVER! When I got back home, I called the Enterprise location in NC where I was scheduled to turn in the vehicle. What a difference! The young lady who answered the phone listened to my experience and said, let me call my manager if you have time. I did and she called him. He told her that a paystub, utility bill or registration would help to verify my address. She also gave me the corporate phone number so I could speak with someone who may be able to help me. That was time wasted. The person who answered the phone let me hold for a while and then transferred me to USAA. Seriously? What a nightmare. Now, of course, I cannot pick up my truck in NC. I am done with Enterprise. Never again. I will make sure to let as many people as possible know of the poor customer service at the Beaufort SC location of Enterprise.

    Husband booked a much needed car a couple of days in advance. This is the FILTHY dirty, stinky,…read moresmoke reeking piece off crap the offered up. Cant believe ENTERPRISE corporate allows them to rent out a car this dirty, smoke infested, seat stained vehicle that hasn't even been washed on the outside. Of course it was 1 hr before they closed (noon) on a Saturday with no other options available. We travel a lot and we will NEVER rent from Enterprise again!

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    Enterprise Rent-A-Car - The Tahoe!! Very nice rental! Immaculate condition! Smelled great! Very clean inside.

    Enterprise Rent-A-Car

    5.0(1 review)
    91.3 mi

    Let me start by saying this is one of the best customer service group of people I have dealt with…read morein a VERY long time. A couple of weeks ago a friend of ours hit our car and because of that we needed a rental for a week while it was in the shop being repaired. I have never rented a car before so it was all very new to me. Philip was the first person that I spoke to, very professional and very sensitive to my needs and my family's needs. The night before I was supposed to pick up the car Philip called and explained to me that the van I had rented for the week had been in a car accident and would I take a Tahoe, brand-new, instead at the same price. Of course I would! Who wouldn't? It was an exceptionally nice ride and for that price! for eight days! I was very impressed. I was also worried about how I was gonna get back and forth to the body shop and Enterprise while trying to swap between vehicles, but he sent a fella named Sean to help us out and give us rides to and from the body shop both days! Very professional and very kind and patient!! I returned the Tahoe, thanked them for their service and went about my business. Not even a week later I took my van into get an oil change and pieces of the engine fell apart right in front of the mechanic and I found myself needing a rental once again. I called Phillip and he immediately Took care of me and put me in a nice little Toyota Corolla for a mere $52 including insurance. After I got in the car and crunk it up I noticed a lingering cigarette smell coming from the air conditioner vent, normally I would not have a problem with this, I don't like it, but I could deal, especially since he took such good care of me, and he can't control what people do in these rentals and I understand that. I definitely did not want to be a huge burden. Because of my daughters allergies though, I had to for the better sake of her health call him back and ask if we could swap vehicles. Without hesitation Phillip said "of course, come on back and we will get ya swapped out." I am VERY pleased. Needless to say, Phillip and Sean at enterprise will be my go-to car rental place from here on out! Thankful to have found them! I hope this helps and I wish more people would rate these places. I am an avid 'yelper' and I don't just rant about any business being a business owner myself, again, please give them a chance if you find yourself in a bind with a car.

    Hertz Rent A Car - carrental - Updated July 2026

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