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    Hertz Rent A Car

    2.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    Value Car & Truck Rental

    Value Car & Truck Rental

    2.3(3 reviews)
    1.7 km

    Bruce, your response only further highlights the lack of transparency, professionalism, and honesty…read morethat we experienced while dealing with your company. Instead of addressing the serious concerns we raised, you continue to deflect responsibility and twist the narrative to justify your unprofessional and unethical business practices. Let's break this down point by point: 1. Lack of Transparency & Dishonesty: You claim that long-term rentals require a contract renewal for insurance purposes, yet at no point was this properly explained or disclosed to us when we first extended the rental. If this policy is so important, why was it not clearly stated in writing at the start? Instead, you only brought it up when it was convenient for you. Furthermore, your own words confirm that you lied about having an "HQ" to manipulate the situation. If you admit to dishonesty in one aspect, it raises serious questions about the integrity of your entire operation. 2. Red Light Ticket Scam? You told us we had a red light ticket and insisted we pay immediately, which we did. However, you now admit that red light tickets take up to four weeks to be issued, yet you claimed to have received ours in two weeks. Where is the ticket? Why weren't we given a copy? The fact that you demanded payment without proof suggests we were scammed. We will be following up on this issue, and possible legal action may be pursued. 3. Vehicle Condition & Unlawful Seizure: You took the vehicle without warning or consent from our driveway, which meant we had no opportunity to clean it before returning it. We have young children, and cars with children inevitably get messy. We fully intended to clean the vehicle before returning it, but you unlawfully took that option away from us. Your attempt to use the vehicle's condition to justify your actions is dishonest and manipulative. 4. Holding Personal Belongings Hostage: When we arrived to retrieve our personal items, you refused to return them until we handed over the key. This was completely unnecessary and unprofessional. We had to call the police to get our belongings back. No legitimate business should operate this way, and it speaks volumes about your shady and unprofessional conduct. 5. Poor Communication & Harassment: You claim we ignored calls and messages, but the reality is we responded when we could and communicated our situation clearly. Instead of handling the matter professionally, you resorted to excessive calls, texts, and manipulative tactics. Your aggression and unwillingness to engage in reasonable dialogue made this experience far worse than it ever needed to be. 6. A Business Built on Deception: Your final statement that you "would not do anything different" proves that you refuse to acknowledge any wrongdoing. A real professional would reflect on the situation and seek to improve their business practices. Instead, you double down on behavior that is dishonest, misleading, and completely unacceptable. Bottom line: Value Car & Truck Rental is a shady and untrustworthy company. Your lack of professionalism, dishonesty, and unethical practices make it clear that customers should take their business elsewhere. We will continue to follow up on the red light ticket issue and any further legal action necessary.

    WARNING - BE AWARE AND DO NOT USE THEM!!!!! These guys are a…read morefraud and a cheat! They DO NOT tell you on the phone or in person that they will charge you even if you disagree on quotes they provided. The owner Kirk is rude and smug SOB - I was there to pick up car and the price did not match the quote I was provided on phone - so I walked away and they charged my credit card! When I asked to remove the charge, he said that he should have charged me for the entire weekend. I've rented through Enterprise and Discount for years and never once did I come across such cheats! BE WARNED and DO NOT USE these guys!!!

    Pickering Auto Lab - the piece that theoretically was not broken in the establishment.

    Pickering Auto Lab

    3.7(19 reviews)
    0.1 km

    This is the 2nd time I've brought my car to Pickering Auto Labs because they were great the first…read moretime. Linden took great care of us this time around. It took a bit of troubleshooting to figure out the issue but he made sure we were satisfied, and was very communicative throughout the process.

    I don't recommend this place to anyone to go fix their car, first time when I took my car to auto…read morelab i had a recommendation from Honda company for fixing the fuel injector. That is why the engine sign was on. I explain everything to the owner of auto lab I show the paper which Honda diagnose the problem which was the fuel injector has to change, but the owner told me it's not fuel injector with confidence !!!I left my car so they can check. What's the problem actually they keep my car for five days not calling me back. I called them and they told me we have to fix the couple stuff the bill me for $4200. I didn't have any choice. I already miss days of work They kept my car one week finally they call me to pick up the car , after a month I got the same problem All the signs was on again. I took my car back to them they said it's electrical problem they charge me for $600 again they kept my a week, I pick up my car after a week. Start driving after three weeks all the sign turn on again. Took my car to them. he told me we will check again and let you know three days no calls no update. I called them. They told me you have to change the fuel injector and oxygen sensor. I told the owner when I bring my car first time I told you this is the problem now I end up with the same problem. So far I pay $5200 and they were asking me for 4000 dollar on top. to change the fuel injector I was about to cry. I took my car came home. I can't pay $9200 in three months I ask them to give me the invoice what parts you change they told me we will send it by email. so I can take my car to the mechanic and explain what part we change but I didn't receive any email from them. Finally the new mechanic told me your engine is done. You have to put a new engine because from the start you had problem with fuel injector, and the gasket leak. To your engine so we have to put a new engine because the diagnose wrong and took $5200 and ruin the engine in my car please please don't go to this place!! owner is the meanest person he is not listening to you what you're saying.

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    Hertz Rent A Car - carrental - Updated June 2026

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