Unexpectedly I was out of a vehicle for a couple days. After calling multiple locations and not…read morebeing able to get a rental, the green tree location hooked me right up! The employees are so kind and actually care about their customers. They put me in a car right away and made the process super simple. This is the only enterprise location I use now in the area. Best customer service by far!

Wrecked my car and needed a rental. Asked for a smaller car and they gave me a huge SUV. Sales guy…read moreactively tried to get away with making me pay for 4 days worth of accident coverage despite only needing the car for 2 days. I felt like he was trying to take advantage of me because I clearly needed a car and he didn't expect me to ask many questions. I absolutely hate the car I was given, and I wish I would've just gone back in and demanded a different car. I will not be using this service again and wouldn't recommend.

My daughter and I flew into Pittsburgh for a wedding. We stayed in downtown, but the wedding was an…read morehour away. Jake took us round-trip, showed up early for each pick up, kept in contact with us even when we had to change the pick up time. We even used him to get us to the airport when we left. Better than Uber and great service. Highly recommend.

From the owner: Get where you're going. Trips to major sporting events. Special events and to Pittsburgh…read moreInternational Airport. $1.65/mile. Airport trips subject to $10 free. For best possible quote. Please include pickup and dropoff locations. Cell number is required for invoice creation. To ensure availability. Please give at least a "24-hour notice" for reservations,To ensure availability and avoid schedule conflicts. Emergency situations are always considered. And possibility is explored. Depending on location, time, & circumstances. Please inquire for weekday "mon-fri" appointments are depending on time and location. Outside of service area are available on a case by case basis. And are charged additional depending on distance and time from local service area.

The Manager who works the desk is a total Jag Off with the customer service skills of an elementary…read moreschool student.. He would not let you explain anything to him and when he started cursing is when I just hung up... If you have another option I would avoid this place

My experience at the PGH Airport was pretty awful…read more I discovered the next day too that the car I rented had no tread on either front tire. Upon close inspection, I saw that had been driving on exposed cord on both tires. (Take a look below.). My family could have been hurt if either tire had failed at highway speeds. A disaster waiting to happen. When I was given a substitute car, I discovered that all four valve stem covers were missing. Basic safety stuff that this Avis location apparently ignores. I wrote to the Avis operations manager and telephoned to lodge a complaint. No response. Tires do not go bad overnight, so the hazard must have been ignored for quite some time. Apparently, no one cares or is paying attention to customer safety. Bottom line. This regular Avis Preferred customer (Wizard number W803189) will never again rent at this location.

We were told that we would have a larger SUV for our vacation. We booked it 3 weeks in advance…read more When we got there our car was unavailable. Rather than trying to make it right - the colleague and his manager chose to blame the national call desk. When I asked for them to reach out to regional management - we were told that they were on maternity leave and that the responsibility was delegated to branch managers. Personally, if I reserve something I expect to receive that item. If something falls through by the company that makes the reservation, I expect diligence and sincerity from the colleagues I'm dealing with to make it right. This did not occur. I'm disappointed.

With an email confirmation and being checked in, I received a call the day of my reservation at…read more7:45 in the morning informing me that they didn't have a car for me....mind you my pick up was suppose to be at 10:30! Why confirm and check me in? Completely UNPROFESSIONAL!!!!

Do not use. Was charged 37.45 for basic wash. Attempted to contact them to request a refund of…read moreovercharged amount and you can only text and they don't respond.

I just wanted to share with everyone my experiences with Dirks. I started signing up for their…read moremonthly pass and in that time, I've experienced the falling poor customer service. * I've been over charged * closes in and weather below freezing - no proration or refund * they do not answer the phone * the kiosks fail constantly * bays closed about 25% of the time - maint issues I suspect * inquired about refunds or proration when washes are unavailable due to weather and they canceled my subscription * not worth your money, go to a competitor

I had the pleasure of utilizing Wright Transportation for a friends night out. Mark is awesome!…read moreAmazing guy and extremely professional. The fleet is high end/top notch. If you're looking for transportation services, don't hesitate to book Wright Transportation. Five star service all around.

I would highly recommend Write Transport over any other service. The men were very professional,…read moreaccommodating and the vehicle was very comfortable. The vehicle was clean, temperature comfortable and you would feel welcome. My company used this service for several days with no problems. They arrived ahead of schedule to ensure we arrived at the airport on time.

Punctual and consistent. Reasonable prices and great looking cars. Highly recommend. .........read more

I contacted Pittsburgh black car based off of there yelp reviews and they did not disappoint. I…read morecontacted Daniel about a week before my arrival and Daniel responded the same day negotiated my price and booked my transportation all via text! When we arrived at the airport he was there waiting with the sign that I requested. His car was clean and the ride was a perfect start to our Pittsburgh weekend!

I've been coming to Ryan Automotive for about 5+ years now and been satisfied with each visit. They…read moredon't try to sell you on extra things you don't need and they get the job done. Mostly my visits are for annual inspections, and they're always done in a timely manner. I recommend calling ahead if you would like to arrange your visit for maximum smoothness as they can get busy at times. The service is great, and prices are, too. I'll be a returning customer here as long as I live in the area!

The staff at Ryan Automotive were very professional and knowledgeable. I made an appointment and…read morethey were on time and their prices were very reasonable.