Fred is fantastic!! The best experience. I traveled from Lawrenceville to the airport around 4am…read moreand Fred was early and a very safe driver. I HIGHLY recommend if you are in the area and need transportation. He provides a fantastic service with kindness and professionalism, he is unmatched. Thank you Fred!

I was in Pittsburgh visiting and a friend recommended I call Venus. They provide wonderful and…read morecourteous service. They arrived promptly when my flight arrived, I provided all my flight information before heading to Pittsburgh and they kept and eye on my flight to know when I was arriving. Highly recommend giving them a call if you need transportation in Pittsburgh.

smilin' Charlie went above and beyond..best cab driver ever don't hesitate to call this…read moreservice!!..Chris Brown

Smiling Charlie is kind respectful and a great conversationalist. I can't believe I had such a…read moregreat conversation before the sun rose. Will definitely call him when I return to Pittsburgh. Great man, excellent service.

Stood me up for advanced booking at 5:15am. Missed flight, costing $157 to change…read more Twice confirmed my booking, then did not find a driver. No excuse for misleading me.

I'm writing this review to share my terrible experience with a Lyft driver who left me stranded in…read morean unsafe location. I regularly use Lyft as my primary mode of transportation since I don't drive. I occasionally pay for rides on my own, but most of them are contracted through my Medicaid. I'm a 4.9-star rider who takes this service seriously--I tip when I can, and I give drivers a 5.00-star rating at the end of every ride because I appreciate the service they provide. During this particular ride, I had a grocery bag with me. Almost immediately, the driver began complaining that my grocery bag would "rub off" on her car seats. Despite my confusion about what she meant, she refused to continue the ride and demanded that I get out of the car. I was so shocked by her behavior that I called my mother on the phone, who was able to hear the entire conversation as it unfolded. The driver told me she would report me for this supposed violation, then left me stranded on a dirt road near the KinderCare in Bethel Park and drove away. Afterward, she made herself invisible on the Lyft app, though I don't know if she actually followed through with reporting me or not. I immediately reported her through the Lyft app, but the damage was already done. My mother had to leave her workplace in the middle of her workday to come pick me up from the side of a dirt road. As someone who relies on Lyft for transportation to get groceries, attend appointments, go to work, and handle daily activities, being abandoned like this over a grocery bag is completely unacceptable and, frankly, discriminatory. I'm extremely disappointed with how this situation was handled and deeply concerned about the lack of accountability for drivers who can refuse service for arbitrary reasons and leave passengers stranded in unsafe locations. This experience has shaken my confidence in a service I depend on for my basic mobility needs.

Had an awesome ride with our Uber driver. She was punctual and so friendly. We had a smooth,…read moreenjoyable ride. I hope to see her again on the ride back.

I have been trying for a year to get a Uber to run my Ohio background check so I can deliver food…read moreagain. You can't speak to anyone other than by text. I get the same run around every time I contact them. I moved from Florida to Ohio and they can't grasp that. It's the most ridiculous company I have ever tried to work with.

Very nice person who answered the phone and they was also very helpful with providing details BUT…read more..... I'M NOT paying 20.00 to be driven 5 miles out to near Lovers Lane on Sunset Blvd AND THEN being charged AGAIN another 20.00 to be taken back home. FORTY DOLLARS just to go out to a store and back home !! We already know it's only 5.00 for the gallon of gas to get there n back, and the drive is 15 minutes each way and thus 30 minutes total, and so 40.00 - 5.00 = 35.00 for a maximum of a half hour which means they're charging SEVENTY DOLLARS PER HOUR !!! HOW CAN THE ELDERLY AFFORD THAT ?? WOW... HOW CAN ANYONE AFFORD THAT ??

Always been prompt and professional curious and kind reasonable with their pricing as well . I call…read morethem first.

i called them and made a reservation for an airport ride i think 48 hours prior. I needed to go…read moreabout 33-34 miles from my house to the airport. I calculated rates based on their website and the time I needed picked up 5:45am-- the whole ride would have been 75$. My ride came to 65$, no issues with lateness, or fares, Its very expensive as is everything I have paid for here in Pittsburgh service wise. (note PA has some interesting cab fare rates things they do). My driver was polite and help and got the job done, I was a little nervous but in talking to her I learned cab drivers can kind of pick and choose which rides they pick up. So making a reservation is probably wise, this might explain why service is not as prompt without reservations. Though I know sadly things happen and we cannot all call ahead and make reservations.

CAR #24. 7.5 miles from airport to home. $50.00. What a rip off. No meter was even running. The…read morecars transmission was slipping the entire way . We feared we wouldn't it home so late at night. How did this vehicle pass inspection. It had over 300,000 miles on it that we could see. Don't let employees cheat people. Never will we use this service and will spread the word to others.

My experience was perfect. Voice system made all of the arrangements and even quoted a ball park…read moreprice. It kept me informed and confirmed the appointment an hour in advance. Driver arrived on time, car was clean and well maintained, and the trip was exactly as expected. I even made arrangements for my return trip. Couldn't have gone better.

I was quoted $86.00 online during this guys trip the driver charged me $198.00 and thanked me for…read morebeing his customer.. I complained to their customer service team in Pittsburgh. They apologized and said that they would refund the money. The driver claimed to be a social worker and was working a second job. He was congenial the cab was clean. . And he even asked me if I wanted to tip him. He would not let me put my debit card in the cabs card reader. He instead wanted me to use something else called a square card reader. It would seem to me that the company not allowing me to use their card reader was somewhat unnerving.

It was at CMU campus Saturday "early" morning (8?). Thinking there wouldn't be too many people…read morecalling cabs at the hour (and there weren't), I never expected the car would take 35 minutes!!! I am surprised I waited that long. Other than that, dispatcher and driver were fine. No complaints there. Driver explained he was "all the way across town". That's fine and all, but if that's the case, couldn't another car that was closer come to pick me up? Do they have a small fleet? I don't know.

I would not trust this company after what I just saw the driver of 265 do on the SouthSide. He was…read morein parking lane next to me @ the light (I was the front car in the lane). Of course without signaling to me that he'd like to merge into traffic, he began creeping into the intersection while cross traffic had the green. As soon as the cross light was yellow, he proceeded THRU the intersection, we were red! I can only be glad I did not witness a T-bone accident. I don't trust paid drivers that do not respect traffic signals.