I reserved a car online and when I went to pick it up, it was exactly what I asked for. The guy at…read morethe desk was very friendly and helpful. He helped me reserve an additional car for the second half of our trip. We walked around and recorded any damage to the car prior to me driving it off the lot. He was very thorough with the rules and paperwork. I did not get charged any unexplained or unnecessary fees. I would rent from them again!

I rent a car here for a week every month. But from the budget side. The 2 women that work here are…read morealways super nice and very accommodating.

​ I had a confirmed rental for a vehicle. When I arrived it was not available. When I walked out to…read moreleave and go to a different company, suddenly they had a car for me. When I did receive a vehicle, i prepaid for my fuel and got my receipt. They decided on their own to reverse the charges and not charge me for my prepaid fuel as agreed. Now they have recurrently and repeatedly tried to charge my card over and over and my company card over and over and will not send confirmation receipt. When they do send a receipt they send repeated emails with the same receipt . The service is horrible . ​They now REFUSE my calls to try to resolve this issue! Recommend going with a different company if you need a vehicle!!

Let me start by saying, it is near impossible to get someone to answer your call. Second I was…read morejust notified that Enterprise Rent A Car has tried charging my credit card for $788.98. The only reason I needed a rental car is due to a rear-end accident and the person who hit me was insured by USAA. So this was covered under insurance and the ONLY reason Enterprise Rent A Car had my credit card number is because you have to use it for the (damage) deposit. It is November 2nd and the accident was the end of August. So everyone who used Enterprise should check there account very closely as this company will obviously try to money any way they can!!

Fast and friendly service especially when we found ourselves in dire need for a rental car to get…read moreback home. Fair pricing and vehicles are very well cared for. I would definitely utilize their service again if ever needed. Vehicle return was very quick and simple.

I had a pleasant experience -- no qualms here! I was in and out with my rental super quick. The…read moreperson that helped me walked me through my rental options, insurance coverage, we inspected the car, I paid and I was on my way. Took maybe 20 min

I booked a car yesterday evening and received a reservation confirmation, but just received a…read moremessage from Enterprise indicating that they have no vehicles available. Unfortunately I am now having troubles finding a vehicle for today since it's last minute/day of. If you don't have vehicles then you shouldn't be taking reservations; had I known this was the case I wouldn't have wasted my time filling out the online reservation forms, etc. and could have gone elsewhere to secure a vehicle.

The best part about this place is that they work with you and they accept Debit cards as long as is…read morefrom a legit bank with the visa or Mastercard logo. Affordable prices and nice selection

J&J went above and beyond in customer service . We came from Texas in our RV and needed a taxi to…read morego into Trinidad . We were told no taxis , no uber . We checked into car rental and called J&J they sent a driver to pick us up . Everyone at the office very nice and the owner told us to keep it till the am and he had the car picked up . Talk about service and for a very reasonable fee . Great American business .

Who would have thought there was a car rental place in Alamosa Colorado?…read more The car was great and the person who helped us was very friendly. He even gave us a larger discount that what any AAA member could get. Also, he changed the reservation so that we got a newer car with fewer miles. The drop off process was clearly explained, and easy to use no matter the time you drop off the car. The only negative was that there was no one at the counter when we arrived to pick up our car. We were surprised since we called in advance and told them what time we were flying in the day before. There was a number clearly visible on the desk, we called, someone answered, and he was at the location to help us rent a car within 15 minutes.

Worst service ever…read more FIRST - They are NOT open at 8 am. They open at 10:30 am. And then they try to charge you if they come in early to handle the business that is incoming from United Air flights. So, they try to charge you earlier than 10:30 am even though they will not switch the return time to earlier than 10:30 am. They tried to add an additional hour to our bill b/c we drove off the lot at 10:20 am. The car was the wrong class, was not cleaned, did not have the CV19 Gold Circle of cleanliness, etc etc. We waited 20 minutes AFTER EVAN said he had to clean the car, etc. This location continually does the BAIT and SWITCH. We prepaid for a Class B on April 14, 2021. PRE-PAID $400.01. SECOND: They gave us the wrong class - DOWN SIZED us with our our approval, did not discount for the smaller car and basically told us "Take it or leave it. Wait, I PRE-PAID in April 2021 - 2 months EARLIER - why wasn't my car ready with the keys in it, sanitized and clean? EVAN did not care. So, we took the car and said we'd be returning it on Monday to get the correct vehicle. (Picked up on a Friday and they are Closed Sat and Sunday) EVAN was very snotty about the whole thing. He kept YELLING - "You rented a Class A" I had my email printed out with the confirmation showing we rented and PAID for a Class B. This is the only game in town. DO NOT LET THEM RE-WRITE YOUR CONTRACT. That is what EVAN tried to do to us, showing a new contract where we rented a Class A. We did not PRE-PAY for a Class A. We did not WANT a Class A. The car was a Chevy Spark - no room for luggage and tiny back seat. We were expecting something like a Ford Focus that seated up to 5 and a truck that could hold at least 2 piece of luggage. A Class B as shown on my original lease agreement. And forget calling Hertz corp offices. They told us we could drive 100 miles ONE way to get a different car from a different location. They REFUSED to call the local office and say "WTF, EVAN" We did go back on the following Monday, spoke with the actual MANAGER (EVAN is just a grunt employee). The Manager exchanged the car, but never really apologized for the horrible service and the BAIT and SWITCH (fraud, btw) Their service was SO BAD, that we ended up going to a used car lot and BOUGHT a cheap used car. Yes, we BOUGHT a car vs renting another day from HERTZ Most people, unfortunately, cannot do that and are stuck with this god-awful Hertz location - the ONLY car rental place in 100+ miles.