I had a very concerning experience renting from Avis at St. Simons / Brunswick Golden Isles…read moreAirport. The first car I was given had a strong electrical/smoky smell. I did not feel comfortable driving it, so I opened the hood to check whether anything looked obviously wrong. I found fluid reservoirs that appeared to be empty, including the coolant and brake fluid reservoirs. Given the smell and what I saw under the hood, I felt the car was unsafe to drive and returned it immediately. When I came back to the counter, the agent was dismissive and snarky, insisting that all of their cars are well maintained. That was not reassuring, especially after what I had just seen. They did give me a replacement vehicle, but the second car smelled heavily like cigarette smoke, as if it had been smoked in for years. I checked under the hood again and again found what appeared to be an empty brake fluid reservoir. At that point, I canceled the rental entirely. This ruined my family's plans for the day and wasted a significant amount of time. I understand that rental cars can have issues, but two problematic vehicles in a row, combined with a dismissive attitude from staff, is unacceptable. I would not rent from this location again. At a minimum, these vehicles need to be inspected carefully before being handed to customers, especially when there are possible brake/coolant fluid issues and obvious smoke odors. Safety should not be treated casually.

Keep a eye on what you actually get charged after returning. They pad the final bill for no…read moreapparent reason. Also, you'll get a cheaper vehicle than expected...noted as similar

Great experience with this company, the prices are reasonable and the staff is super helpful. Check…read moreout if where you are staying offers discounts like home two or a Hilton property some businesses partner with them. What a blast and we had fun making great memories on our stay at st simons thanks to this place.

This is one of those places where you wish you read the reviews before you bought…read more Jekyll Island is beautiful and there's a lot of neat stuff to do. We had been a few times and thought it'd be nice to see what it's like to see it on a golf cart. You're very limited on the golf cart, mainly just to roads and parking lots. You can't go down trails and they shut a lot of things off to the carts. The golf carts can only go about 25 miles and you have to find charging stations (which barely charge)!around the island. There is an app though. Arguably the worst part was the sound of the golf cart. It's super loud and annoying, especially when you're trying to enjoy the sights. If you want to see the island, do it by bicycle! It's a decent amount of riding, but it's a much better experience.

VERY UNSAFE FOR KIDS!! By law they make you have car seats on the rentals besides the pure fact…read morethat the rental are not maintained property they are not checked for safety functions after each rental contract. Staff has terrible customer service and act as if your beneath them since your not a local. Incredible to see a company this ungrateful for the business. We had our child in his car seat properly secure to the golf cart when out of nowhere the seatbelt came loose and car seat fell out of the gift cart WITH MY SON IN IT!!! Currently waiting on medical evaluation to make sure he is okay. Lawsuit waiting to happen! Highly do not recommend renting from this poorly ran company ZERO STARS RATING

I would never rent from this company again. Golf cart was very loud and the brakes were not working…read morevery good. No one at their facility to try to get a different cart or a refund. I complained by phone and was told the cart was new. It was old and seat belts didn't work.

The cart was extremely dated and did not operate properly. The steering wheel was extremely…read moredifficult to turn (picture a pick-up truck from the 80s without power steering). We complained and were told it was normal to have difficulty turning the wheel. The second row was very tight to the first row. I am 5'3" tall and it hit my knees. We used it one day and rented from another company on the island. They offered no refunds even though the cart had mechanical issue. Don't waste your time. Also, the sound system didn't work.

Terrible branch. They lie about fees and then when you call and question they hang up on their…read morecustomers.

Rented a car on 3-6-2023. Called ahead with my information. Walked right in, paid and was out the…read moredoor in less than 5 minutes. Very friendly and fast. Which I was very thankful for due to it being short notice and in a hurry. Would recommend.

Convenient pickup location in neighborhood. fFriendly service, good pricing for the area. We rented…read morea 4 seater golf cart for a day. Fuel included in rental price.

Rented 2 six seater carts at the end of June 2026 for 4 days. I was told they would be deliverd…read morebetween 2 and 4. One arrived at 6PM and the other at 8PM. One was dirty and the other one was perfect. The dirty cart only had seat belts in the front seat. Without seat belts in the other 2 seats, we couldn't use the cart safetly. We also discovered that the cart without seat belts had non working headlights. I spoke to a local police officer and he said that legally the cart rental company can rent anything they want, even if it's not safe. The responsibility for having safety features is totally on the driver. So, Kustom Karts can rent all the junk they want :), which is clearly exactly what they do! The cart was too dangerous to use so we made the best of it and just used the safe one. I asked the owner to refund some of the money we spent to rent the dangerous cart and she refused. We frequent St. Simon's for family vacations so next time we will rent from someone else. If you rent from Kustom Karts, be aware that they will stress all of the safety rules to you when you reserve the carts, but they clearly don't follow through by renting safe carts across the board. Too many other companys to rent from so we will scratch this one from our list of preferred places to spend our money.

Don't lie to your customers! Just be honest and have a little work ethic. Apparently, you don't…read moreknow what work ethic is because your mechanics are allowed to get away with putting the customers off and falsely feeding lies about work being done but in reality, nothing is done. It's a shame that people these days would rather put off hard work and integrity to avoid an honest day's work. AND THEN we were charged for our vehicle sitting on your lot until it was "looked at." Wow....pretty dirty and low down way of doing business.

We've had both our cars Safety checked here for a few years. Wanted to have them service our…read moreSubaru. They completed an oil change and replaced front and rear brakes. We are satisfied with the experience and pricing for repairs. Can't get this service satisfaction or pricing at the dealership.

I can emphatically recommend Auto Rentals of Brunswick as an excellent option for limousine…read moreservice. We just used them for my MIL's birthday celebration, and the condition of the car, and quality of service provided from planning to executing, were top notch!! Kay and Hugh were fabulous! Highly recommend!!!

From the owner: Specializing in: - Carports…read more- Sheds - Buildings-Portable - Portable Storage Units - Truck Rental - Used Car Dealers - Car Rental - Self Storage