Urgent rented a car to an uninsured driver that caused and accident amd refused to provide company…read moreinsurance information and cooperate with my insurance company to repair my car and medical bills. My insurance company had to file a civil suit against the driver and URGENT. save yourself the headache and do not use this shady company. They will leave you hanging if any issues arise. A simple Google search of the company past issues amd history will speak for itself

Don't know where to start, would NOT recommend this company. Asking for cash app, taking a car out…read moreof driveway, sending workers that look very unprofessional, handing them a $100 bill in cash, so my niece and minor nephew can get their things. As soon as they got the money they went speeding down the street, ONLY to find they went thru their belongings taking anything of value. I'm speechless right now and wondering " How and why is this establishment still in business " No and Please don't rent from them and issues with the car.. so sorry had to involve the police

Always a great way to get to Ohair airport. Traveled morning of April 12 and had an amazing driver,…read moreforgot her name. She was so personable. Excellent driver.

My experience with Peoria Charter Coach Company was excellent as a way to have transport directly…read morefrom Champaign to O'Hare. I couldn't be more pleased with the chance to relax before a 12 hour day of traveling. It was exactly as Shaylyn Dee's review five years ago. Today was my first trip to O'Hare airport using Peoria Charter company from ISR at the UIUC campus. I am so very pleasantly surprised and thoroughly enjoying the drive as I write this review. I completed a UIUC campus visit yesterday, 2/23/25, and being a student 46 years ago I was bracing for the worst as I was acquainted with greyhound bus service - grim. Instead, I was greeted with a smile and quiet confidence by Jim Downing, the driver who immediately identified me on his list of passengers he had. He told me he wouldn't have left and would have waited for me as I had to hustle from waiting inside ISR. Note: the bus parked in front of the Faculty Center, and not iSR. He immediately stowed me my two pieces of luggage, and confirmed that they were free of charge upon boarding. I took the front seat which had a shelf that served as a very practical desk. The coach was uber clean, temperature comfortable, and on time to the minute Jim gave me a courteous and warm orientation, including Wi-Fi password and charger cable outlets, He related to me that there was only one stop Downers Grove and then a mall before O'Hare. We discussed student dynamics where there were 66 students on Sunday and only 22 on Monday - the day I'm traveling. This was a very useful piece of information. He also told me to be careful of high student volume during Easter, spring break and end of school. With this information, I will use this transport in the future to go back to O'Hare on Monday. I am shocked by the negative reviews but will take precautions in learning the pick up point in O'Hare till then. I spoke to Jim on where to pick up Peoria Charter bus in O Hare and will research the location as I have time at O'Hare.. Perhaps I got very lucky with the driver Thank you Jim Downing!

They have great people that made my purchase fast and efficient! They staff helped me set…read moreeverything up of my GV80! Love this place!

I own a 2025 Kia Telluride that I bought from here in April by end of May the vehicle engine has…read moreshut off 5 times while I'm driving. The first week I had it the vehicle shook at speeds 55-65 so took it tires balanced. Second week: An error of the window being down and child locks disabled. They just had my car for 16 days couldn't figure out engine shut off issue and replaced something with my window and picked it today and the window and car lock error is STILL on my car. Took it back to show them and said uhh should be fast fix when you bring it next time. NOTHING ESLE I am sorry we messed up sorry for this inconvienece. NOTHINGGGG. I also hated the buying process and felt rushed and pushed into this vehicle. VERY DISAPPOINTED.

This place is a joke. I placed a car rental online. Everything went through and I got a…read moreconfirmation number. I arrived at the location and they told me there was no car. There's obviously a bunch of cars in the lot. I was told those were not for me that somebody else had the reservation. The thing that gets me about this is mistakes can be made. Obviously, by the time you go to rent a car there's something imperative occurring. There was no attempt from the three people in the office aside from. I'm sorry we have nothing for you to make a situation right for this customer. In fact, when I went back to ask why they didn't cancel a reservation for someone whose car was sitting there waiting for them and let me take it. I was given a bunch of mouthy sass. As though any of it had anything to do with the rep herself. I was very calm and collected. I did begin to point out the flaws in the logic I was being given and it must have struck a cord. So good luck if you decide to book here. This is the second time my reservation has been cancelled as I walk into this place. RENTER BEWARE! Coming back to edit this: I have found another car, and mentioned I had scheduled with somewhere else and had confirmation and when I got there, they said no there is no car. The rep there said...oh, must have been Hertz or X (I won't name it, that's not my issue was with).

No car at booked price. I booked and confirmed with a 60$/day car, when I got there, they told me…read morethere is no car at that price and I was forced to pay for the 90+$/day car. Manager said that the system confirmation can't be trusted, and I either pay or leave. Really bad experience :(

DALE HEDRICK Salesman was the best!!!! We bought a new…read moretraverse from him. He didn't pressure you into the sale, very knowledgeable! He also didn't pressure you to giving him a 5 star review like other salesmen done in the past! I recommend him for any of your new or used car deals!

Sean Daniels sold me my beautiful car. He listened to me and was patient. I did not feel…read morepressured and felt very comfortable purchasing from him. He cares about finding the right car for each individual. Cost of a car -------- A salesman who listens and cares------priceless