Had a water leak neighbor recommended them and called David for me . He came as soon as he could…read morefixed it enough till his son Gavin could come next day to fix it. Both very very kind and professional. They treated you like they knew you forever and like family. Reasonably priced Thank you . I would highly recommend them . Its so rare to find a family owned business and be so kind and considerate for you your home and pets. Thanks i will be using them again 5 stars all way.

Excellent customer service! From the door everything went smoothly and it was so great meeting…read moreTyler today! I had an unfortunate occurrence with my fairly new 2023 Rheem a leaking gasket but Pv Plumbing gave a great quote to replace this with a new one and I was happy to learn that this Rheem will now be installed by their certified plumbing company! I didn't even know! So I'm not happy about my unexpected expense (side-eye to Rheem) but I think I received a great price from PV to get a new one installed. I TRULY cannot recommend PV plumbing enough!! AIDAN AND CARTER ARE JUST SO AMAZING!! save yourself the aggravation and just call PV plumbing (the company that installed my previous heater just back in April of 2023 may have been the reason my heater failed) he used the same old parts but NOT PV plumbing! This company has exceeded my expectations on timing, professionalism, esthetics of the company, sales and excellent plumbers! I just called yesterday and I'm already fixed first thing in the am! I'm really appreciative to see that great workmanship still exists! PV plumbing ya'll did that!!! Thanks so much again to AJ, Tyler for his immediate assistance and , Carter and Gavin, great work this morning fixing my water line!!

Hall and Sons completed a good size project for me. I'm very happy with their process and outcome…read more Their skillset is quite broad. The project was administered well. Each persons demeanor was patient from the in home sales and estimate to the changes I wanted. I plan to use them in the future.

The service was AMAZING! I moved into a new-to-me home that had a few items on the inspection…read morereport that I thought should be taken care of before the condition got worse. Communication was outstanding. OUTSTANDING. Evan showed up on time (!!!) and addressed all of my questions and concerns with patience and empathy. The total bill for 1.25 hours of work + materials was less than $250. I was pleasantly surprised! Thank you, Evan and Hall and Sons, for your amazing service! I am one happy customer!

Came on a ASAP call and made it happen in no time, great quality of work, very good service…read moreprovider.

Installation of the toilet was quick and efficient. The price of the service was very reasonable.read more

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

Great Service. Best all around brand. You pay for the best quality of service. I onlydealt with the…read moreplumbing service. The scope the issue, explain the plan of action and fix the issue.

I wish I could give no stars Rude and disrespectful employee…read moreJob was not completed. The faucet was still leaking after he changed the knob. I called company and They sent the same man back out and he should not be representing a well known company. He was rude very rude! I will never use them again. My invoice did not reflect the job done. I am waiting on someone to call me back and tell why it says he did work on my washing machine. Then I was told if I had the work completed I would be charge a fee for coming to look at it. Well I was charged any and now they want to try and credit it back after questioned my bill. Horrible experience.

Technician was wanting to help and they're not overpriced. I would recommend them again.read more

This is the best plumbing company I have ever worked with…read more Spencer the owner is the nicest person I have met , we had a pipe burst an water went everywhere, he was working in the office and he jumped in a work van and came straight out and fixed it, then went all around our house and checked everything fixed some things that were fixing things he said would probably bust the next freeze, he came back the next morning and rechecked everything again. I would definitely recommend this company to anyone who needs a quality plumbing company to work with.

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Josh, our technician, was absolutely amazing. Instead of jumping to conclusions, he carefully…read morewalked me through every step of the diagnosis -- starting with the basics (ABC) instead of guessing with the big-ticket fixes (XYZ). That honesty and thoroughness alone put me at ease. This company is truly honest and reliable. They saved me nearly $8,000 by correctly diagnosing the issue and replacing just the blower fan, rather than trying to sell me a whole new AC unit. On top of that, they were $400 cheaper than the last company I used -- a company that replaced a capacitor without ever doing the proper testing. Duck Duck Router did all the testing, spent over two hours here, and never once rushed. When we needed a part on a Friday, the supervisor personally dropped it off so the job could be completed right away. That extra effort speaks volumes about their commitment to their customers. I am so appreciative of the excellent service we received. If you want a company that is fair, knowledgeable, and goes above and beyond, look no further than Duck Duck Router. They've earned my trust and my future business. Thank you Josh, Justin and Stephanie, the nicest receptionist ever!

julian was very helpful!it was sunday,toilet,shower backing up.got a septic system.julian…read moreidentified the problem.needed a new sump pump.he drove up to lowes,spent his own money put it in,and it worked great!took him 4 hrs.most companies,gotta get pump on monday.not julian,he drove up to lowes,fixed my problem,did not ask for money up front to get pump,was very reasonable for weekend work.would reccommend him anytime!

Requested plumber from Angi's on a Saturday evening for sink at kitchen slowly draining. He called…read moreSat afternoon/evening, asked if he needed to come out immediately. We set an appointment for Monday morning. He showed up 15 min early, professional and polite. Examined the problem, worked through several soluti9ns until the grease clog was gone. On time and knew what was needed, charged a reasonable price; what else could you ask for in a tradesman. HIGHLY recommended.

Great work and great people. Came very quickly and were flexible. Seems to be very experienced in…read morethe trade. Would certainly recommend!

TJ is the best plumber in Jax and I wouldn't have anyone else do plumbing work on my home. I have…read moreused his services for 5 years now for a myriad of different items and he always does a top quality job for a reasonable price. You can't go wrong by hiring TJ!!

Our toilets, showers, and tubs were backed up and this was on a Sunday. After I called I got a call…read morefrom the company who explained the process and that someone was working in our area and it could be up to 2 hours. I okayed that and got a text message 5-10 minutes later and replied Yes to accept the service. Then I got another text about 15 minutes later from the Service Technician saying he will be here in about an hour. After that text he arrived about 20 minutes later introduced himself and I showed him the problem. His name is Mr. Galu - I hope I spelled it correctly. My first impression was he is friendly, clean-cut, professional, courteous, competent, and wearing a mask. He went to the front of the house to look at the round pipe above the ground and saw bush roots around it. He cut the bush and roots, okay by me and I helped, and then got an electric "snake" to go down the pipe and reversed it out. This cleared out everything blocking the pipe and all was back to normal again. He asked if we had a dog and if we bathe the dog in the tub which we do. He saw a lot of dog hair and most likely was the problem after 12 years of baths. More good news! He recommended Roto-Rooter Preventative Pipe Shield Maintenance Treatment - 1 Gallon - good for at least 64 treatments and will last a year. I definitely want something like this. He had some with him and had it added to the invoice. He explained and showed me how to mix it with water, when and how to do. It is only once a month. The next day I purchased a screen to place over the tub opening to keep any dog hair from going down the drain again. I am completely satisfied and highly recommend Roto-Rooter and especially our Service Technician Mr. Galu as he is the best and would like to give him Special Thanks And Recognition (STAR) - Thank you.

I feel completely scammed by Roto‑Rooter--started bad and got worse…read more 1. Initial service: They charged me $9,700 for plumbing repairs in my Plantation, FL home. At the time, I thought it might be overpriced, but I accepted it because they did some repairs and promised bathroom work. I never signed the invoice or contract (DocuSign remained unsigned). 2. No proper camera inspection: The technician excavated the same area they claimed was leaking--but missed a large hole in the main sewer line entirely. 3. Partial completion, big issues: They returned later and finished the bathroom work for free--thank you for that--but still did not fix the hole in the main line. 4. Independent plumber confirmed fault: I had a second licensed plumber review everything. He said the hole likely occurred during Roto‑Rooter's "descaling" process, and the original invoice description ("descaling") is overly vague, offering no clear accountability. 5. Ongoing problems: Water pressure in the main bathroom is poor, hot water isn't working right, the toilet wasn't reinstalled properly, and the integrity of the line is compromised. 6. They refuse to take responsibility: Management says they fulfilled the contract--but their own technician missed the damage, and I have a professional saying it's their fault. 7. I've disputed the charge with Synchrony Bank, filed complaints with the BBB and Florida Department of Consumer Protection, and I'm prepared to escalate further unless this is corrected at no cost. Final thoughts: I would've been happy to pay if Roto‑Rooter had done fair, honest, and competent work. Instead, I'm left with damage and risk that could have been prevented. I strongly advise anyone to get multiple quotes, read documents carefully, and never sign or pay large invoices without verified work. Avoid this company unless you're ready to risk being overcharged and left with more problems than you started.