You will find a decent selection of shoes here. The downside has always been the customer service…read more Since the relocation the staff here seem to be less helpful and not accommodating when customers need assistance. Great value, prices are reasonable for what they offer. I prefer to order online and pick my items up to avoid the customer service reps/sales members.

I've never been a huge fan of DSW. Regardless of location, I just never find anything for myself. I…read morestopped by this fairly new location a whim just to see if my mind could be changed. It hasn't. I give up. While the store was neat and well-stocked, the prices just always seem ridiculous. Even the clearance item markdowns weren't all that impressive. It really bothered me the number of soles that it looked like someone had been dancing around the store while wearing the shoes. On another note: The service was commendable and the cashier was helpful. Although I found what I was looking for, I doubt I'll return. __ I eat. @f.hux I thrift. @DCthriftish

If I could give a million stars for the fast, gracious service of the ladies in this store when I…read morecame hobbling in on a Saturday evening on my way to meet friends for dinner with a "catastrophic espadrille emergency. " Thank you!

After lunch at Restaurant Eve I was so excited to stop in to Shoe Hive. The selection that met me,…read morethough, was really uninspiring. I appreciated the friendly service but there wasn't anything that truly caught my eye. Does Shoe Hive need a new buyer?

Went in to get shoes for my kids. And my partner was shopping for herself…read more There was a young woman working who was very sweet and helpful. There was also a gentleman who I think is a sales manager Who came by several times and encouraging us to look at or try products. No problem. Until he comes and asked why I haven't picked shoes for myself. I told him they don't carry my size. (Womens 12) he tells points at the men's section and said maybe I should shop there. Kinda rude but whatever. We go to check out. And a line forms the young woman was by herself checking out the whole line. And this man as just wondering around while the line stacked up I feel bad for that young woman. Won't go back

Love FF but this store always has a terrible selection. Like literally nothing of interest. I…read morealways give it a chance when I come to the town center but I'm about to stop wasting my time.

Staff is very proactive and quick. I couldn't find a shoe in stock so they ordered it for me and…read moresent it to me within five minutes. Store is clean and shoes of quality.

Upon walking in, I was greeted by staff. The store is very clean and organized. Even the clearance…read moresection, which at most stores is normally disorganized, was clean and the sizes were in the proper areas. I ended up spending way too much money here lol, but it was worth it. I definitely liked how many different options they had to choose from, from sneakers to heels, and they also have a few accessories.

Man, this place fucking sucks. I went here to try to sell three different pairs of shoes, one air…read moremax pro set, and two different pairs of Retro 6's that were brand new! On each pair of shoes, they offered me 30$. Just 30!? For EACH PAIR! These guys do not care about their customers they simply just wanna make some money from you without you knowing what you're getting played. I stay out in southeast Washington DC and I made my way all the way out there in the cold, just to get lowballed worse than I ever have before. These guys will just take your shoes for the most minimum price and resell them for 20x more than what you potentially offered them. These guys are snakes, the store is trash, and the employees are never any help. If you plan on coming here to sell shoes, do not expect to leave as a happy customer. Always make sure you read reviews before you go somewhere because now I'm saying I'm not the only one who's dealt with this and more people should definitely be aware about this "local community" sneaker store, that's all bullshit. These guys are just here to Finesse the poor and sneaker ignorant people. Please do not support these crooks. Let these scumbags deal with going bankrupt trying to keep that shopping center rental spot open we're all better off if that store is completely shut down.

i took my tetris pumas to the cleaners they denied me talking bout they didn't want to touch them…read morebecause they had too many complaints about cleaning shoes i was about give up thought about it i'm like my lil sis went to this other place that specialize in shoes and what not and wholly guacamole they came through got my joints looking like new.. not that i wear them much they be in my closet in the box wrapped in paper like i just got them from store FINN AND KENNEDY were awesome if I failed to mention anyone please don't hold it against me the entire staff are the bomb.

This place is gone out of business no information about opening another store it was a good store…read morebut now I do not know where to go get wide shoes for my mother

Great selection and very helpful staff! Loved that everything was wide, so I wasn't wasting my time…read morewith uncomfortable shoes. I tried brands I've only seen online. I'll be going there every time.

rude and uppity to a simple question of a style shoe being looked for , yea you're an orthopedic…read moreshoe place that means jump down someone's throat if they say they're looking for a certain look of a loafer they have seen. Very very easy way to turn away customers

Great customer service and shoes. It's been over 4 years and these shoes are still comfortable and…read moresupportive.

You are not going to get a better price on shoes, anywhere. And most shoes are buy 1, get the 2nd…read morefor half off. There are some restrictions and I've heard customer complain when the don't understand, but it makes perfect sense. Lindsay was there today, helped me understand the rules, all goodness. And I leave with a great sit of Vans at an incredible price.

I came here close to 9pm and found so many deals in the clearance section and on top of everything…read moreI got 50% off. I ended up leaving around 950pm and didn't realize we were way past closed- nobody even mentioned it or became impatient. Quinton checked my sister and I out. He was very patient with us and spent 30 minutes breaking down all the prices explaining what would give us the best deal. He gave honest feedback on the shoes my sister considered and assured her they would look great. I am so grateful because I would've missed out on all the great deals if I had to leave by 9pm. I will def be returning!!