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    Hey Sugar

    4.8 (106 reviews)
    ModerateSugaring, Waxing
    Open 11:00 am - 6:00 pm

    By appointment only

    Updated 3 weeks ago

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    Services - Hey Sugar

    Sugaring

    Bikini wax

    Waxing

    Hey Sugar Photos

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    Recommended Reviews - Hey Sugar

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    Reviews With Photos

    My response to Colleen
    Montana H.

    I am new to Yelp and often do not review but I felt compelled to let others know of my recent experience with Hey Sugar. I found Hey Sugar after much research on Yelp and other websites about seemingly quality sugaring places near my college campus. I made an appointment with Colleen for full legs + Brazilian + underarms at first, and that's when I first learned of the prepayment policies. For that combination of services, clients need to pay half the amount upfront, and even if the plans change the day of -- like you do not have enough hair to be sugared -- you are still responsible for paying for that service. I hadn't found that at other (yet further) sugaring locations, but I was in a short timeline and, again, wanted something close to campus, so I decided to stay with this company. I canceled my first booking and decided to do a Brazilian and underarm combo instead. After I booked, I received an email from Colleen stating I need to pay $49 per the prepayment policy. I had assumed the pay-half prepayment policy she explained during the full leg + Brazilian + underarm combo applied to all her services. I got an blunt answer of "no". So I replied like, "I understand and I'll send it shortly." I also asked if she has a list of prepayment policies somewhere on a website or page so I can be more familiar with them. I then got the response you can see in the photo with her essentially refusing my service outright. You can see my reply in the next photo as well. Overall, I was hopeful and excited to try Hey Sugar for its relative affordability and close distance to my university, but Colleen's lack of professional communication and client-oriented service was truly disappointing and lost her a customer. I hope other people are aware of this and her hidden/conditional prepayment policies before booking. Although this is no testament to the work that she does once you do successfully book with her, I think the interface a client has with a professional before they even book is very telling of the type of experience that client would have. So in my case, being refused was a blessing in disguise. Also, her online communication is not very friendly nor professional in my opinion.

    Before-left, after-right
    Ashley C.

    Colleen is the BEST! Very professional and kind! Between the fun conversations and her method the whole this was over before I knew it.. she's that fast. I was so happy with my results they lasted 3weeks almost 4!! Her place is sooo cute I love the way it's decorated. I can't wait to go back. Not to mention the drive dow pch WOW stunning views

    If you're in front of this door,  you're at the right place.
    Sonia C.

    Colleen is awesome! She's super nice and has great customer service. Her prices are very reasonable and I look forward to being a regular customer. I was a little confused about the location but I was able to find the place (5th floor; wooden door with #525). Make sure you have an appointment and that you arrive early. It took less than 20 minutes. I didn't want to deal with the parking so I had someone drop me off and pick me up in 30 minutes. Colleen is booked so it's important that you get there early. As I was leaving another girl came into the room. Note: there are no bathrooms. Just a room with a message table so go prepare.

    Pricing for sugaring. Newbies are $29 (female) and $49 (males). Returning female clients are $39 (dunno bout males).

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    8 years ago

    Business owner information

    Photo of Colleen O.

    Colleen O.

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    7 years ago

    I've been coming here over a year now. Colleen is the best. She's gets the job done right, and fast.

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    9 years ago

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    8 years ago

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    Colleen O.

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    Colleen O.

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    9 years ago

    Colleen is the ultimate professional! She is the absolute best. You will not be disappointed.

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    9 years ago

    Colleen is one super cool down to earth girl. Great first time experience. I would highly recommend. Made me feel really comfortable.

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    Page 3 of 3

    Ask the Community - Hey Sugar

    Review Highlights - Hey Sugar

    Colleen is a waxing angel from above for low-pain-threshold girlies like me!

    Mentioned in 87 reviews

    Read more highlights

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    Sugar Cove - The Circle - Airbrush Tans at Sugar Cove® give you the perfect glow with our naturally derived formula that lasts up to 2 weeks with proper aftercare!

    Sugar Cove - The Circle

    4.7(189 reviews)
    2.0 mi
    $$

    I have been coming to Sugar Cove for years and there's a reason I have never gone anywhere else…read more The entire staff is so incredibly knowledgeable and they have amazing discounted packages for things that you get once a month like brazilians and spray tans. Plus, everyone helps you feel so comfortable, especially when getting something as intimate done as a brazilian! I always see for my brazilians and Jordan for my spray tan, they are the best!!

    I visited this location in late April of this year. Making an appointment was pretty simple and…read morethis location is very convenient. The lobby and treatment room seemed clean and welcoming, and the service for checking in and out was also pleasant. The service itself was unfortunately not great... I got a Brazilian and lower half legs. My sugarista was kind and a good conversationalist, but the technique was just not there. I've been getting sugared since 2018 and this was the most painful experience. It's typical for my legs to twitch as a reflex during the backs of my calves and ankles, but I'm pretty adapted to the sensation of a Brazilian. I was sadly near tears during this service. It also took a long time, but that is understandable for sugaristas who aren't the most experienced. Because of how the service was going, I casually asked her how long she's been sugaring, and I think she answered just under 2 years. During our conversation, I mentioned to her that I sugar my own underarms sometimes to save money/time, and I ended up giving HER tips... I hope my advice at least helped her, lol. For the amount of time it took, I at least expected to have minimal hairs left behind. But my entire "horseshoe" area was still full and I had multiple patches of 6-8 hairs on each leg. To be fair, before checking out, the staff did ask me if everything seemed good, but there were so many patches that I would've felt nit-picky pointing them all out. I ended up touching up the areas myself a few days later with homemade sugar wax; it was too many hairs to tweeze away individually. Overall, I don't regret my visit because I had a wedding that weekend and couldn't get an appointment with an independent sugarista on short notice (which is how I usually get sugared). But I wouldn't recommend it as a regular place to go, especially because the prices are about par for independent estheticians who usually have 5+ years of experience. I absolutely understand that newer estheticians have to work somewhere and practice in order to reach that level of expertise, but maybe the business should have reduced prices for services with the less experienced sugaristas like hair salons do for stylists with different levels of experience.

    Photos
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    Luxurious shampoo massage + blowouts, sugaring, airbrush tanning, facials + more! Visit Sugar Cove to book online 24/7 at thesugarcove.com

    Sugar Cove - The Circle - Chemical Peel + Dermaplane Facial + Jelly Mask

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    The Art Of Waxing - Eyebrow Wax by Ashanti

    The Art Of Waxing

    4.8(468 reviews)
    1.0 mi
    $$

    I cannot recommend this place enough! The customer service is top-notch--everyone is so welcoming…read moreand professional from the moment you walk in. The wax technicians are absolutely amazing; they're skilled and make the entire experience as comfortable as possible. In terms of services, I always opt for the playboy bikini wax. I've been waxed by just about every gal in the shop and I would honestly recommend any one of them. The service is relatively quick (about 30 minutes). Time seems to fly by because the conversations are always a high point of the service. The gals at TAOW could teach gynecologists a thing or two about making a girl feel comfortable while being exposed. On top of that, the pricing is affordable, especially considering the high quality of the service. It's rare to find a business that offers both great value and such a personal touch. If you're looking for a waxing spot that truly cares about its clients and delivers outstanding results, this is the place to go! Don't forget to tip your waxer. After all, any service at The Art of Waxing is cheaper than therapy with results of instant gratification!

    I wanted to take a chance on a new waxing place and I was surprised how terrible my experience…read moreactually was. I had to sit in the car and think about it before writing this. Waxer was nice, but you could tell she didn't want to be there and that the early morning appointment was an inconvenience to her. Constant yawning and saying it's too early to be here. Lacks professionalism. I left with wax, baby powder, and still portions of my leg with hair on it (like literally missed my whole inner thigh and outer thigh). I walked out of the room and told her I still had wax on me and she just apologized and didn't take me back into the room to remove it. Wax all over the trash bins, floors dirty, and baseboards with who knows what all over. To add onto that, when it was time for me to turn over on my stomach, there was still wax on my leg which ripped the paper lining I was laying on & I could see old blood stains on the cloth under. At that moment, I seriously should have walked out and left. I still left a tip but needs serious improvement as I expected more from a service that has 4.8 stars on Yelp. Avoid if you value cleanliness, etiquette, and overall have high expectations. Will be returning back to my previous waxer.

    Photos
    The Art Of Waxing - Love the simple elegance of this place!

    Love the simple elegance of this place!

    The Art Of Waxing - Waiting area

    Waiting area

    The Art Of Waxing

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    Hey Sugar - sugaring - Updated June 2026

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