Horrible front desk workers. Service reps fighting with mechanics in front of myself and other…read morecustomers. Tried to tell me I needed 5k worth of repairs when I came in for one repair. When they talked about what was needed to be completed on my vehicle, they lecture me instead of tried to explain in a professional manner. I would put a zero star if I could.

Came here Wednesday at 2pm for service. After being told to leave my car in the garage I was…read morestanding at the desk for 7 mins. 3 employees didn't say a word to me. I asked who was in charge of service and then finally one spoke asking if I had an appointment. I said no but just here for an oil change. He told me they have 70 appointments ahead and I'd have to come in another day... There were no cars coming and there were no cars so 70?! I'm like for an oil change? When you guys close at 7? Whatever made an appointment came in and again the employees are super nonchalant no customer service etiquette just standing there. Finally get checked in. After 2 hours get approached by the guy saying I'll come and get you in a bit your car seems to be done. I get a text saying my car is all done. 30 mins go by and nobody comes to get me. I take it upon myself to just go up there. I'm standing there and my car isn't ready. They don't know where they left my keys... They are scrambling around looking for my keys... Finally the cashier had my keys hidden somewhere... They just hand it to me and my car is out on the lot. I'm like you guys aren't going to bring my car around? "No" When they had brought another lady's car around for her.... The customer service is terrible. The dealerships on the west coast are so much nicer. Mind you I'm in a 2025 vehicle and they are over here losing my keys... Yeah all the other reviews saying the service department was bad were CORRECT

Salesperson Bianca went over and beyond her expectations. Jonathan in credit was great took the…read moretime to get the vehicle financed. Excellent service I highly recommend this place.

Very unprofessional. Took delivery of a vehicle on 4/4/26 seemed like a good deal at the time. Then…read more15 days later we got a call saying that the loan might not be funded unless we do a interview with the loan company or they will come and take back the vehicle. Also after 11 business days our trade is still not paid off. Very shady business. Buyer Beware!

Faulkner came through and honored the warranty for my 2024 Honda HRV when the battery died well…read moreunder 30,000 miles.

This place is a complete rip off. A few days ago my car displayed a brake message due to the ABS…read morecensor. Carmax performed a diagnostic test & confirmed it was an antilock brake malfunction. They suggested I take it to the dealer. Big mistake.. I took my car in. Kira gave me an estimate of $1833.54. Everything on that list was stuff i literally just purchased. When i called them out on it, she denied it. Judging by the long list of reviews, i was right. Don't go there. They have one objective and that to take your money. They said I needed an oil change. My oil was changed two weeks ago. That let me know they didn't check it, because if they did, they would've know. They also told me I needed tires, I bought them 1.5yrs ago. They said I needed wiper blades, they were replaced over the summer when my windshield was replaced. I paid a $100 diagnostic fee, even though this was covered under my MaxCare. I confirmed this with my rep, that they didn't bother contacting. When I got there to get my car, Kira tried to gaslight me into thinking they weren't trying to financially violate me. She told me they didn't know about the oil change because my sticker wasn't changed. They would've if they did their job and actually checked. They were looking for things to charge me for. If you there, be prepared and know your car before doing so. Otherwise, you'll regret it.

I spent a lot of time researching for my first car I was going to get with payments attached. I was…read moreso excited to have a car with power windows for once. After researching I found that a Mazda3 would be my best option. With terrible credit at the time I was pretty short on financing options, but I decided to give Manheim Car King a try. I test drove a blue mazda3 and when home to deliberate. When I came back the dealer convinced me it was this grey one i was driving, I swear it wasnt. But after much questioning and some cocky guy in the office figuring out my financing and up selling me the shittiest warranty ever, I dropped $2000 on a down payment and drove off the lot. ONE week later, I heard a knocking. It got louder and louder, I took it to a mechanic and when I told them I just bought the car they told me to turn right around and go back - the engine is shot. Honestly, if I knew a little more about cars I wouldn't have bought a Mazda3 with a hitch on the back installed as this is not a towing car, but I digress. I took it back and they refused to help me. Refused to trade in or return. After screaming in showroom and telling them I would smear their name all over the internet they said I was "one tough cookie" and decided to pay for half my repair. Still cost me little over $800. 3 years later I have replaced the normal wear and tare, on top of a new TRANSMISSION, ENGINE, CLUTCH, STARTER, and the A/C doesn't work anymore. To name only the main things. I thought I was getting a great deal at $6000 - but with interest and repairs I have spent more then I would care to admit on this piece of shit and refuse to do anymore. I am now looking for a new car - and my advice to all of you is to not only research the cars you want, but the place you are getting it from. DO NOT go to a place that gets their cars from auctions if you can afford. Its a crap shoot and I'm terrible at gambling. The only thing this place did for me was get me a high interest rate loan that then repaired my credit a bit so I can now trade this hunk in. I still owe on the loan - but its so bad I'd rather cut my losses and be done with it.

I needed a car and I needed a deal. I went to the guys at Manheim Car King and they were wonderful…read more They helped me narrow down my preferences and they valued my trade generously. They have two lots, and when I was interested in a car at the Manheim location, they brought it up to Harrisburg for me to test drive the next day. I drove off the lot in a beautiful low mileage used Audi. Everyone I dealt with at the dealership treated me with respect and I felt they were honest and truly helpful- sort of the opposite of the stereotype of used car salesman. They earned my loyalty and my praise, so I wanted to recommend them to others. These are good guys who really want to put you in the right car for a decent price.

Caleb has been nothing but courteous, knowledgeable, helpful, and professional in assisting both my…read moredaughter and I in our purchase of pre-owned Subarus. he follows up before and after purchase, and I'm looking forward to recommending more family members to work with him on their next vehicles.

Not so good about honoring warranties. Blind spot detector not working. Part not in stock. Made ne…read morepay for the part up front, then failed to call me when the part came in. couldn't schedule an appointment for a week all the while they're drawing nterest as the hold my money. Good luck, as Faulkner has a monopoly on Subaru in this area. Suggest finding another brand where Fulkner is not the owner.

Did a Kelly blue book eval got 3 calls at least 5 messages went in a sales person offered me 7,200…read morefor my truck went to complete the sale and they suddenly did not have a market. I'm not sure about buying form them but certainly not somewhere to sell a vehicle to, what a waste of time and effort.

Shady dealership. The sales agents and manager requested that I lie on the loan contract to say my…read moreco-signer lived at my residence for 6 months, when there is no record of him ever living in Pennsylvania. That's fraud and definitely illegal. When I refused to lie on a loan application, they said they could not do an out of state purchase. That's when I found out they listed my co-signer as the primary buyer WITHOUT informing me.

Best place for notary work! Small business that does very reasonably priced work and friendly staff!read more

Troy and Farrah are the real deal. Within an hour they made us feel like family. Old Trail is the…read moreplace to go if you need a vehicle, a space to rent for your boat, title work or a notary.

Whomever reads this review... DO NOT buy or service any car from this dealership. This dealership…read morehas a horrible way of dealing with seniors - it borders on elder abuse. This establishment refuses to rebuild my family members car engine after holding on to the car for nearly two months. The car is under warranty. But the next thing we know, they towed the car back to my loved one's house and LEFT IT THERE. Through all of this, the representatives were discouraging, confusing, and mean. They gave conflicting information. THIS CAR BELONGS TO A SENIOR. But they left her with nothing to drive. My advice: Don't ever come here. For any reason!

This car dealership sucks not worth going to they will rip you and give you a guy you didn't even…read moreask for and tell you the car is a great car until you gdrigr it for alittle and it you see how bad it is but anyways they are liars and no one should buy a car from or you will stuck with some clown car you don't want but have to pay 25k for because they are liars

Service department needs an overhaul. Communication needs to improve. Plus when you have a problem…read moreand escalate to someone in charge, they just tell you what you want to hear. Disappointing for sure. We usually drive to the dealership where we bought our car much further away. I would prefer the drive and getting reliable service to the experience we had the last couple of times.

Came in for a replacement bold for my oil pan, & I've been sitting here 45 minutes. It takes 15…read moretops to change someone's oil. All you have to do it switch out the bolts..