This is a long over due feedback which must be done. Approx Jan 2nd I called my personal Insurance…read moreseeking to have my SUV look at because of a 'Minor" accident and damage I had from sliding into a curb from the recent snow storm. I asked my agent to locate the closes repair show to me based on convenience & weather condition. Thus how the connection to Freedom was made. I personally called Freedom and informed them, I would be bring my suv in for service, I also schedule in advance my rental car & the pickup to be at Freedom the same day, so that it would be a smooth transaction . Upon arriving at Freedom I went into the body shop & seeing the insurance adjuster for the shop. It was my desire to drop my keys off and get my belongs out of my suv once enterprise arrived. Marshall is the body shop adjuster and I told him where my suv was parked.. I called Enterprise to get them an update and decided to gather my belong asap instead of waiting . Upon walking to my truck I see Marshall coming in my direction and telling me, he would be inspecting the damage for my claim. Which i was pleasantly surprised to have him doing so quickly. I thank him and returned to the body shop waiting for my rental. Thus you can imagine my surprise, that within mins of me returning so was the adjuster. He rudely yelled on the shop floor, informing me and other customers that my suv hardly had any damage and my rental wouldnt be covered. WOWOW I couldnt believe how unprofessional he was and choose not to respond back promptly because I was pist, and needed to finish up with my rental car because they had just arrived. Therefore I went took care of my rental and came back to freedom . So when I came back , I immediately went up to Marshall and asked him "who the hell do you think, you where talking to" I informed that he fraudulently finalized my insurance estimate and I was going make sure my insurance company ,his employer and The national insurance crime bureau where made aware. I left him know that I felt profiled based on my attire and had he reviewed my insurance policy, he would have noticed I have state max coverage and that I dont have time to waste with false claim. The original estimate that he provide was for $400 worth of damage which was paint. The final cost of my actual damage was almost $4,400 not including the car rental. He never placed my car on a lift nor test drive to verify my concerns . My rotors,brake pad, and controlling system was all damage do to my accident & had to be replaced. Had I took my suv and didnt demand additional inspection I could have been killed because my truck was unsafe to drive. I worked with Steve Carlise the body shop Manager and had a meeting with the CFO & Senior management staff about how bad this really could have went. My Regional Manager for my insurance company was directly involved with ever step. It took almost a month for me to receive my truck back safely... It's scary to think , had I not had a background in automobiles and didnt demand for my suv to be looked at, would I be alive now?????? The team did take care of my insurance deductible for my inconvenience but they got off very lucky, because of the women I am... This Corporation could be facing a huge lawsuit & criminal charge due to their negligence. In additional Marshall being criminally charged & facing a personal lawsuit from me.

very frustrating when they advertise vehicles on their website that is not there. I like to stop in…read moreon Sundays so I don't get pestered by sales people. 3 times now they did not have on the lot vehicles listed on their website and no, I did not miss it, I checked all of their lots and even the one by the church. it takes 2 seconds to remove a vehicle from the website. not wasting any more of my time there and based on the reviews, seems like you should stay away away anyway.

Got a great deal on a great car! Jerry is great to deal with, called after the sale to make sure I…read morewas happy. Was not your typical sales guy, did not harass us while we were looking, also offered a 3 month warranty!

From the owner: Our mission to always live up to our reputation as an industry-leading automotive retailer…read morecommitted to providing our customers with an outstanding automotive experience, delivered with transparency, integrity and care. HH Auto Sales is founded on trust, integrity, and respect. We are proud to offer these values in our sales and business practices. By conducting business in a fair and ethical manner we hope to gain loyal, trusting and lifelong customers who will return and refer us to their families, friends and co-workers. Great quality, easy financing and affordable prices aren't the only things that make HH Auto Sales the first choice of many discerning auto buyers. The main thing that keeps our customers coming back year after year is the great service they've come to expect from us - before, during and after the sale. We strive to make choosing and purchasing a vehicle a positive and hassle-free experience for each and every person who walks in.

Great experience. Stephen was friendly and courteous, explained the entire process and inspection…read moreresults thoroughly. You have the option to decline selling your vehicle but I was really pleased with the offer I received on a 17 year old pick up. Great experience, this is the way to sell your vehicle.

From the owner: We Buy Any Car® is the fast, safe, fair way to sell your car, truck or SUV. Get a free online…read morevaluation and sell at your local branch for immediate payment. BBB accredited with 5-star customer satisfaction rating. Discover the easy way to sell your car!

I sold my 2008 Lincoln to them 2 years ago, and will use them again to buy our 2011 Saab. Very…read moreprofessional, and the whole transaction was smooth.

I was looking to unload my 2006 Acura and drove past the Carmax outlet in Cockeysville and saw the…read moreCash Money Guys standing out front. They let me know they would pay more and I took them up on their offer. I went into carmax and started their process, it took about 45 minutes and the salesman really beat me up I felt like, hammered me about the cars miles, the condition, error codes etc.. The offer was low and after the barrage I told him let me go across the street and see what they offer. I drove literally across the street and met Mark and started the cash money process. After about 15 minutes he was back and said he liked the car and offered me $200 over the Carmax price, I told him another $200 and we had a deal and we shook on it and I couldnt have been happier. That jump across the street yielded me another 400$ and I got the check that day. Mark helped me unload my trunk and clean out the car AND drove me back home. I cant say enough nice things about CMC. I will certainly be back. Thanks again.

I have been working with Michael and his staff for many years. We have purchased maybe five or six…read morevehicles from him. Service is excellent. He is highly recommended. If the vehicle that you are looking for exists, he will find it for you anywhere in the US. He also has a service for storing cars either winter only or year-round

From the owner: Registered PA Car Dealer specializing in purchasing and selling classic cars and certified,…read morepre-owned vehicles. We also offer premium, secure climate controlled car storage.

I had a 2015 2 seat convertible foreign sports car which I was finally ready to give up in place of…read morea 2024 Tundra which I'd purchased 2 weeks earlier, had gotten an estimate from the dealer where I'd purchased it,cand wanted to see if CarMax would make a better offer. They didn't, as they offered about $2000 less than the dealer, however I was impressed by the efficient operation they had. The place was enormous indoors, and there was certainly ample parking. The waiting accomodations were comfortable.It was fairly simple to schedule an appointment online to visit, and the staff were all super pleasant. Within 5 minutes of arrival, my sports car was being inspected by someone who was too bid to get into it without difficulty. He seemed to be taking a plethora of pictures, and kept walking around and around the vehicle out in the parking lot. I honestly don't know how to access the engine, and apparently he didn't either, because he brought it indoors, jacked it up, and was done in minutes after which he vanished into some back room, ostensibly to enter the VIN and do a background check on my little car. If not for the lower price offered by my dealer, I wouldn't have minded selling them my car. Did I mention that you leave with the check? ( I had to wait several days to receive my check in the mail from my dealer). Overall, I was impressed and would recommend if you need to sell and /or purchase a vehicle.

Turned away and told if I wanted help buying a car I need to make an appointment due to people…read morebeing busy. Being told this all while I can see 3 people sitting and chatting. Bad service. I will not be back with an appointment.