We needed a new (used) car quickly after our daughter totaled one of our cars. This dealership had…read morea good selection of cars for college kids. They were friendly, worked around our schedule, and kept the process very simple. When my daughter had to visit the dealership to extend the temporary plates, the staff was professional. Whenever my daughter had follow up questions and called them, they were respectful and helpful.

Had a throwout bearing in my 04' jeep fail and after Integrity "repaired" it I drove it home only…read moreto realize my reverse gear was nonexistent. After taking it back twice they ultimately said they could not identify the issue and I'll have to take it somewhere else. Well, turns out the bolts holding my transmission crossmember were missing and the threads for the frame inserts were either stripped or gone as well. Never once did they inform me that this was a present issue.

Update.... Service manager Randy took care of all issues. Very happy with the service department.read more

If you are looking for a Toyota, I would highly recommend Berglund Toyota in Lynchburg, Virginia. I…read morewould also highly recommend Thomas Talbert salesman. He is a straight shooter. He is very easy to work with. He put forth 110% effort to find what we wanted. He is a Man of honesty and integrity . I have bought two vehicles from them and always enjoy working with Thomas Talbert. D.M. 2026

Mr. Phillips is honest, kind, and excellent at what he does…read more I recommend him highly.

I always have a wonderful experience when I bring my car here. Johnathan is very thorough and…read morecares about the work he does. Prices are very fair. They are always busy but they make you their focus. Highly recommend this shop.

My daughter went in for a state inspection. The guy told her that he was going to fail her because…read moreher windshield wipers were not good. She asked how much it would cost to fix that and he said $20. She called me and asked about it, and I told her that her windshield wipers were fine because I just checked them since we recently had snow. (Also, I was using her car during the snowstorm using the windshield wipers quite extensively the week before. ). But since he was only charging $20, I told her to go ahead and let him do it since that's a pretty good price. When she went to pay at the register, he said it was $20 each windshield wiper! Again, the windshield wipers were fine. They were not torn, they were not leaving any streaks, nothing. Total rip off. He was obviously taking advantage of a young girl.

my word these guys are amazing. Went so far above and beyond on a super last minute oil and tire…read morechange as I was traveling up to PA. Literally could not have made it home without them!! amazing folks!!!

Excellence service! Would recommend them to anyone! Great management as well. Everyone was very…read morepersonable and there was a no pressure environment. Thank you for a great sales experience!

UPDATE: 31 DAYS: ENGINE REPLACEMENT NOW FULLY COVERED, BUT STILL NO ANTICIPATED DATE FOR ITS…read moreRETURN AND NO LOANER. On Tuesday, Day 29 without my vehicle, CMA General Manager Matt Brink informed me that CNA National had authorized coverage of the remaining engine-replacement balance that Hyundai Motor America had not agreed to cover. As a result, my engine replacement is now fully covered. I appreciate this resolution and CMA's efforts to obtain the additional coverage. I was also informed that CMA had reserved a loaner vehicle for me that was expected to be available Thursday evening or Friday morning in Lynchburg. I responded that I was already in Northern Virginia after a family member had driven six and a half hours round trip to get me there because I had been without transportation. I requested that a comparable SUV be made available to me in Northern Virginia by noon Thursday, as I was leaving for New York and could not reasonably return to Lynchburg simply to obtain the loaner. As of Thursday morning, at 9:20 am, I have received no response - NOT EVEN AN ACKNOWLEDEMENT OF MY EMAIL - and still do not have the loaner. I need to leave for a trip in 3 hours and have no response. Today marks 31 DAYS that CMA has had my vehicle, and I still have no anticipated date for its return and no loaner. UPDATE: 29 DAYS AND STILL NO CAR & STILL WAITING FOR ANY INFORMATION ON MY CAR FROM HYUNDAI ENGINE FAILURE WAS ONLY THE BEGINNING This is my first one-star review, and I do not give that rating lightly. For nearly five months, I have worked with CMA's Hyundai of Lynchburg (CMA) regarding serious engine problems with my 2020 Hyundai Santa Fe. The customer service has been as concerning as the engine failure itself. My vehicle problems began in December 2025, when I paid $4,038.91 out of pocket at a trusted local repair shop to replace the turbocharger assembly and related components. When additional problems developed in March, that shop identified issues involving this type of Hyundai engine and directed me to CMA. The National Highway Traffic Safety Administration (NHTSA) documents recalls and investigations involving Hyundai Theta II GDI engines, including action involving more than 1.6 million Theta II-equipped vehicles. I am not claiming my vehicle was subject to those recalls. By June, CMA documented that my engine was consuming more than two quarts of oil every 1,000 miles and had "failed internally." Service & Parts Director Mark Hall later wrote that "Hyundai's engineering team is aware of engine failures of this nature and has made improvements over time." He also confirmed that Hyundai determined "lack of maintenance or outside influence was not the cause" and attributed the failure to "part fatigue." The customer service experience that followed was unacceptable. Calls, messages and texts went unanswered. After meeting with Mark on June 26, I emailed detailed questions and documentation requests on June 29. TWO WEEKS passed without even an acknowledgment. On July 13, I escalated the matter to Hyundai Motor America (HMA) leadership. Only after executive escalation did substantive communication begin. During a later conversation, Olivia from HMA repeatedly instructed me not to include executive leadership on my emails because, as she stated several times, they would not read them. I left my vehicle at CMA on July 27 for an independent third-party inspection. The inspection was completed, but I was not informed of its findings and was told only that the matter remained "under review." During this period, I also had no dealership-provided transportation. HMA initially informed me in writing that rental reimbursement was "not guaranteed" and that any amount approved, "if any," would be determined only after I rented and paid for a vehicle myself. Throughout this process, I have repeatedly been told my frustration is "understood" and my concerns are "documented," while I have continued pursuing answers myself. Acknowledging a customer's frustration is not the same as providing customer service.

Zero stars This establishment is awful, they advertise and…read morework with financial institutions that offer second chance financing. These financial places pay these places in full for the vehicles when contract is signed and customers pay the financiers back the loan. The over price vehicles, some have been wrecked with no explanation of damage, some are fleet vehicles from Texas Louisiana etc with salt and sea air exposures. The salespersons aren't knowledgeable about vehicles or the process, they simply try to bait you in and sell. The management there does not call or contact or speak with individuals even when ask to speak to management. You get crickets. I would highly recommend shopping elsewhere for vehicles. Service and sales are shady and shoddy at best. Turning them in to Virginia motor vehicles board and letting their financiers know so they can be throughly audited and hopefully clean up their act in relations to sales, service, and relations with th public. As well as better business bureau and reviews on social media platforms. ​

Aaron at AutoMattox went above and beyond to help our family find the perfect vehicle in a very…read moretough situation! Our car broke down, and Aaron picked us up and brought us to his office to show us options. He was patient, compassionate, and willing to "do what it takes" to get us home safely in our new car. Thank you, Aaron and William and everyone at AutoMattox!

The absolute best company I ever deal with, they are always courteous, helpful, and knowledgeble…read more Always glad they are here. Thank you for being great. Ed Wilkes

Always fast always the best price! Would recommend to anyone looking for new or used tires!read more

Good guys, great place to get your tires and friendly conversation. They also sell used tires which…read morecan help out in a pinch if you're not ready to buy a new set

These guys saved the day for me. My son had a bad tire on his truck and I had to go get the tire…read moreoff his truck and find someone to replace it, on a Friday at 4:30 in the afternoon. I pulled in expecting to be turned away since it was so close to closing time but took a chance and not only did they do the job and do it well, they were great about taking it on and had me back on the road quickly. Thanks again, I`ll be back