We had our oil changed here two months ago. Today we got a low oil warning light, and came in this…read moreevening to get it checked. The new service manager inspected everything and found the oil filter was a little loose. He replaced the filter and changed the oil again. He could've blamed it on something with the car and charged us another $100+, but didn't. He took responsibility, apologized, and fixed the problem with no charge to us. Great customer service!!

I tried to give this business another chance. I needed an oil change as my car said service…read morerequired. They apparently dropped the tool needed for my car in another trucks engine bay and instead of getting it out had to order another one . Fine... so I tried to drive there around 6pm to see if they had it. I waited ten minutes. No one came out . Lights were in, mechanics bays open. I tried calling 50+ times to check if they had it. Clearly they don't want to make money. I know they have messed up other peoples engines before so maybe this was a sign not to go here.

I've been here twice and I love the focus just in oil changes and being able to wait in the car…read morewhile they are working on the car. Guys are friendly and very efficient!

I got a car rental just yesterday and it already said I needed maintenance. Hadn't even driven it…read morefour hours! I ended up stopping here at Valvoline in Va to get an oil change and they went above and beyond what I'm used to. Very pleasant group of people working here! And it's just right off the exit if you need a quick fix! Highly recommend! Thanks so much y'all!!!

I took my truck in for oil change.. when I left I decided to check my oil level.. it was half a…read morequarter low.. said add oil on stick.. I turned around and went back and told them.. 2 guys checked it then called my husband over to our truck.. the guy decide to argue that it calls for 5 quarts.. my husband tells them it supposed to be topped off and asked if they have correct engine size as truck comes with 2 sizes.. 1 of the guys pulls stick and tilts it.. .my husband asked why are you tilting it, to make it look full.. my husband asked did they attend mechanics school as my husband was a ex mechanic.. at that time a 3rd man comes over and confronts and threatens my husband who is disabled, uses a cane to walk abd has cancer.. my husband told the guy he will use his cane to defend himself if you touch me.. At that moment a big fat guy grabs my husband by shoulder and directs him to leave before police are called.. They rip you off at farmville virginia walmart auto care center.. beware they bully elderly and disabled customers who catch them cheating.. When you change oil and filter and add oil, you re check level and add to full line.. they did not, then jumped my husband fir catching them..

Refused to give my boyfriend's car an oil change because his door was messed up. They said, iT's…read moreSoMeThInG yOu HaVe To GeT fIxEd FiRsT. My boyfriend lives all the way in Tennessee and he needed an oil change before he got on the road. Walmart was the only place opened on a Sunday, so I recommended them and then they called and told him they couldn't get the door open. His door is relatively easy open if they would've listened to his instructions on how to get it opened. Guess I won't be recommending this Walmart Auto Care Center again.

We went in for an State inspection and it failed for a few things. We took it to a shop we usually…read morework with to get the issues fixed and they said several of the things they mentioned didn't make sense. The shop said a line that they said was leaking just had some oil on it, the boot they said was torn was fine other than being wet and a few other issues like that. We got everything that was actually broken fixed and took it back. When we asked about one of the issues their response was "I can call the state police to come down and explain it to you." They may have made some small mistakes on the inspection, those things happen but their customer service was appalling and is why I will not be returning.

Honestly, I don't usually leave reviews, but I feel like I need to warn others about this place…read more Please don't take your car here, especially if you need an inspection. They completely misdiagnosed my car. They told me I had a bad tie rod, so I went ahead and spent the money to have that fixed along with an alignment. The problem is, when I took my car to another shop for a second opinion (and to get another issue fixed for the inspection that Valvoline could not fix), it turned out the real issue was the rack and pinion, not the tie rod. That's a major steering component that any decent mechanic should have caught. Because of their mistake, I ended up spending a lot of money here for work that didn't even fix the actual issue. Then I had to turn around and spend another $1,500 (technically 2.5k counting the other muffler issue.) at a different shop to finally get the rack and pinion replaced. On top of that, since the alignment they did here was before the rack and pinion was replaced, it was basically useless. I asked if they would at least do another alignment for free given that I had just paid for one with them and had already spent over $1,000 in the past week at their shop alone. They refused. At the end of the day, they completely dropped the ball on diagnosing the issue, charged me for the wrong repair, and wouldn't even make it right when I asked. If they were real mechanics instead of just guessing at surface-level problems, this never would have happened. Save yourself the headache (and the money) and go somewhere else.

They slapped a failed inspection sticker on my car. I took it to another mechanic who said my car…read moreshould have passed. Will NEVER go there again!

I have gone to Oil Exchange & Lube of Lexington twice now and both times I was unbelievably…read moreimpressed with the quality of customer service AND car service! They always accommodate my last minute requests and complete my car maintenance very quickly. The employees are very welcoming, knowledgable, and respectful! 10/10 would recommend!

Tires and auto repairs…read more What a pleasant bunch of people working here. Had the need to get some tires since I was riding on baldies and after finding Larry's online, I popped in to see what I could get for my ride. We arrived at a set of tires that would work for my car and we proceeded to get them all installed: balanced, mounted and I even had them do my alignment as it was off. While the guys in the shop were busy working, I spent a nice half hour chatting with Larry. Clean waiting room and fresh popcorn to munch while killing some time plus great prices, great service and super friendly folks - what more could you possibly ask for? Definitely will be back.

I had to go here because my car was making a strange noise, they took care of. It also ran a…read morediagnostic test and we're very reasonable. I will be going back for sure.