Hi-Tech Auto Body

Don't go here if you 1) Want your vehicle back in the time they quote you (won't happen), 2) Don't…read morewant them to charge you extra after they have confirmed for weeks that the insurance amount will be sufficient, 3) Will do quality work, or 4) Would like any kind of communication about your vehicle's progress, including when to come pick it up. Took my husband's truck to Bradford's for hail damage that was supposed to be fixed within 1-2 weeks, we were told that the insurance amount was sufficient and we even opted to not fix the roof of the truck (too tall to see, did not justify the price to replace, we preferred a cushion of money to not go over the quote, just in case). My husband attempted to keep in contact with the shop with little to no success. When we came to pick the truck up after FIVE weeks, we pulled in to the shop to see the entire thing in pieces, still unpainted and covered in bondo (which we were told would absolutely NOT be used, that they would do a dentless repair). When we came to get it at SIX weeks, they demanded $800 more and refused to give the truck back until we paid (we have messages from a week before that confirmed that the insurance amount was sufficient). When we got the truck the next day it had a hair in the paint of the passenger door and the interior of the truck (including our toddler's CAR SEAT) was COVERED in paint dust and debris and the new hood my husband had bought was not installed because they scratched it installing it. They agreed to clean the interior when they installed the hood the next day, but they refused to fix the hair in the paint. Throughout this whole process they complained about how much money they were losing (not sure how, as they did the quote, which we have copies of, and were paid a large amount extra for work they didn't even do) and one worker even told my husband that he was "taking food out of (his) family's mouth" (what?!? Insurance paid them directly!). I would NEVER recommend this place to anyone, find a professional shop with good communication and who won't extort extra money from you and will actually do a quality job! Don't make our mistake!

A-Plus Paint & Body Shop

1.0

My car was sent to this shop for warranty work by a local dealership. The issue was a factory…read moredefect in the paint. When I picked up my car I couldn't believe my eyes. This is the most awful work I have ever seen. There's scratches, overspray everywhere and swirls from a buffer, and my car had less than 3k miles at the time. Either this shop doesn't hire qualified help, don't know what they're doing or just don't care about quality or all of the above. My Father owned a body shop, he would have never delivered a car in this condition.

Fender Bender Auto Body Shop

Reattached my front bumper cover. Very fast work at a reasonable price. Very happy customer here.read more

From the owner: Family owned businesses with more 25 year experience.read more

Diva’s Auto Spa

4.0

Had an appoitment at 12:30 yesterday. Showed up a few minutes early. No one was there. So I…read morewaited until 12:30 and still no one. Went and knocked on door and tried to call them. No answer either way. I waited until aftr 1 pm thinking maybe they had gone to lunch and were running behind .....they never showed up. It is call by appointment which I did.

Waited several hours for them to pick up my car for detailing. They never showed up and I never…read morereceived a txt or call to let me know they weren't coming. It took a couple of calls and txt the followings day to hear back from them, just to be told someone didn't show up for work. This was after I had paid them a $100 deposit.

Total Image Paint & Body Shop

Matt and his team did incredible work on my car. There was damage that a dealership tried to fix…read more They called it "job completed" but it was a horrible repair job. Matt and his team took my eyesore of a car and turned it back into something I am proud to drive again. I've had compliments about how beautiful my car looks. If you need anything done to your vehicle, I'd start by calling Matt at Restored Paint & Body in Lenoir City. You won't be disappointed.

From the owner: We are a company that has been in business since 1999.We provide collision repair services and…read morepainting for our customers on any make or model car or truck

R & S Automotive

Love this place. Great work, honest and fair. Would not use anyone else…read more One of the few honest repair companies left.

If you are looking for a 10 STAR automotive repair shop that will help you figure out what is…read morereally going on with your car, call Scott right now! He is full of knowledge, integrity, and honesty. He also has excellent character values. I knew from my initial phone conversation with Scott that he could appreciate and understand how hard it is for a woman to find a mechanic they can trust. He is this person! Not only was Scott able to pinpoint my concerns when he test drove my car, but then he fixed the problem immediately while I waited. A future repair may take more time, may need to order parts, but I won't take my car to anyone else. Chivalry is not dead at R & S Automotive. Thank you Scott.

Broadway Auto Care

(2 reviews)

My son's car was making noise in the front end & I took the car here as they came highly…read morerecommended. Josh & his team did a pre-check which confirmed we needed struts. They also located an oil leak that was pooling near the engine. Before any work was done, Josh sent an email detailing the work needed with prices. We decided to wait on leak until it was time for oil change to save money. (should listen to your mechanic) Struts were done and for a favorable price I might add. After a conversation with my son & husband, we decided to move forward with oil leak repair. So glad we did. Would HIGHLY recommend bringing your automobile here for repairs.

Josh is a hardworking and honest person. He immediately diagnosed our issue and had it fixed…read more Reasonably priced and just a good place to do business.

Creekwood Tire & Auto Repair

4.3

(6 reviews)

Justin, though we have not ever met, you should know my experience today with your crew.I was…read morelooking for someplace closer to home (Dogwood Shores) that was local small business to support. In todays business climate, it's not just enough to do a good job, but with reviews and the internet working for and against you, you better know your stuff. So, I said 4 Cross Climate 2 tires, and anything else it needs. Nobody tried to sell me what I didn't need for moms ride (13' Roo Outback with 32k miles) checked it all out for me, matched the quote I had been given. I will now be bringing everything we have to them. Bonus for clean bathroom, very well heated, nice chairs, and friendly people. I mostly had by email and phone talked with Wayne Carlisle. He got my tires in didn't give me any hassle since its not a on the shelf thing. Roughly 2 hours four tires mounted balanced and alignment. Today 4.5 out of 5 stars, if they would have had coffee or a tv Id have given them all five stars!

Creekwood auto used to be a very honorable and upstanding auto repair shop. I have a feeling since…read moreour last visit... this business has changed hands. Our recent experience that happened over the July 4 week...yielded a worker, I assume the new owner... who is not only rude but also elected to used profanity. He lied and was completely unprofessional. We brought my daughter's vehicle in to be evaluated for suspension issues. The estimate came back listing all these areas that had nothing to do with a suspension. It was a method of upselling. Making more money when it was not a necessary fix. We declined all services because the prices were over the top ridiculous. A brake job...was quoted at almost $800. Brakes while important... really don't have a lot to do with suspension specifically. We went to pick up the vehicle when we were slapped with a $250 inspection charge. No actual work was done. It was all denied. The average inspection which takes approximately 32 minutes... should yield a cost between $50-$100. I'm getting this information right off of Google. These are nationwide statistics. When I discussed this fee with the gentleman... who does not deserve this title...he said it took him a full hour to "write up" the estimate. First of all, what the heck does that mean? Writing up the inspection should be factored into the cost of an actual visual inspection. So basically... they charge $230 not including tax...for one hour of time... which is 100% higher than the national average. I have the receipt to prove it. He even said we authorized this inspection. No. We did not. This is a lie. We authorized for him to look at the suspension of the vehicle, not for all the other things that they decided to evaluate without our knowledge. I paid the full bill. When I got home, I was actually thinking about disputing the charges. This repair shop no longer bears the high values and ethics it once had under previous ownership. It was great under previous management. Of course I'm assuming due to the change in ethics and values, that Creekwood auto is under new ownership. If it's not, then the dude needs to be fired. He is bringing down this business. When we brought this same vehicle to a totally different mechanic a few weeks later, not only did they confirm there were no suspension issues... but they also confirmed there nothing wrong in the areas listed on the "should fix" bullet points stated on Creekwood auto inspection report... The new shop fixed the brakes/rotors and did a full tuneup for $425. I paid more than half of this sum to Creekwood auto for a one hour inspection. Think twice before bringing your vehicle to Creekwood auto. You will be fully ripped off if you do. Do your research. Call around to other mechanics. Get pricing for an inspection. If you choose to use Creekwood auto (big mistake) at the time of dropping off your vehicle... get in writing the scope of work behind why you're bringing your vehicle in. Also getting in writing the price for their inspection. Never again will anybody in my family use Creekwood auto. They have lost a customer for life. Hopefully this review... will make auto owners aware of the unprofessional the shenanigans detailed above. They have been reported to Better Business Bureau. To any current customers... review, review, review... Post a Google review with a rating whether your experience be good or bad. Consumers should know about the experiences of others Do your research and think twice before using them. You are in control of the wheel. Don't let Creekwood auto take this right away from you. Get this Yelp allows business owners to take down unfavorable reviews. Who knows how long my review will last. Disappointing!!

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Maria R.

11 months ago

Jerry and Dallas were great to work with. After the shock of having my wife's new car rear ended it was calming to have a shop like Hi-Tech Auto make us feel comfortable and re- assured us that they would have everything checked and make certain all damaged parts were replaced with new parts. They also told us that they would order the parts needed and didn't see any issues with ordering any of the parts. With-in a few weeks we got the car back and they did an excellent job!!I I would not hesitate recommending High Tech to anyone who is looking for a body shop. Great to support and do business with a local neighborhood shop that has been in business for 35 Years ! read more

Mark R.

11 months ago

Dallas was great to work with. Dallas quoted on part and labor and it was a extremely fair price. The part came in quickly, scheduled a time and it was only a hour of labor time I walked around town and it was done. Car was washed which was a extra bonus. Would highly recommend. read more

Jason

2 months ago

Did a great job adding an spoiler at a very reasonable price. Looks great and we are very happy.

Hi-Tech Auto Body - bodyshops - Updated August 2026

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Mr Cool's Collision Center & Sales

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My car and I have had a rough year - apparently it thought it was auditioning for a demolition…read morederby. After two minor accidents in less than six months, plus an unrelated power window issue that started before the second accident, I can't say enough good things about James and everyone at Mr. Cool's Collision. From the very first interaction, the whole team made a stressful situation feel manageable. They were warm, responsive, and genuinely easy to work with, and both repairs were finished ahead of schedule. Each time I picked up my car, it looked fantastic - clean, restored, and like nothing had ever happened. What really set them apart, though, was what happened months later. About eight months after my second repair, I was still dealing with the power window problem. Since it had nothing to do with collision work, James could have easily brushed it off and sent me elsewhere. Instead, he took the time to track down the issue and made sure my windows were working again. That kind of follow-through is rare, and it meant a lot. After a bad experience at a chain auto repair shop, this level of honesty, care, and accountability was an enormous relief. If you're a woman who's ever felt dismissed or has been taken advantage of when it comes to repairs, you probably know exactly how much that matters. If you're ever in the unfortunate situation of needing collision repairs, I highly recommend Mr. Cool's Collision.

My Toyota 2009 Yaris driver's side door was 'crunched in' by a motorist while in Dothan, Al. After…read morean ordeal (almost one month) dealing with the other driver's insurance company (which wasn't very 'progressive') to repair my car, Peter at Mr. Cool's Collision immediately got to work restoring the door ! I'm very impressed with their time table, and taking care of getting my only car back to normal --- actually they made it better than it was before the accident ! Incredibly, super-satisfied with their performance and customer relations treatment toward me first of all, and toward restoring my vehicle.Not just doing what is generally expected by a repair center, they (Peter and JR) went beyond all my expectations ! They even cleaned my car outside and INSIDE ! Such service in today's world is extremely rare, and wonderful. Sincerely, Croxton

Hardin Valley Body Shop

4.8

(19 reviews)

Unfortunately, body shops aren't a business most people look forward to dealing with--usually it…read moremeans you've been in an accident and are bracing for headaches, often more from the insurance side than the shop itself. I've lived in the area for about 10 years and have used Hardin Valley Body Shop on a few occasions for myself and family. The work has always been excellent. This repair was different because it was on a pristine truck I bought new and kept in showroom condition--no scratches or blemishes prior to the wreck. I've attached before-and-after photos for reference. The results exceeded my expectations: the truck was restored not just to pre-accident condition, but to the same flawless state it was in the day I drove it off the lot. The repairs were precise, and the detailing was outstanding--every inch of the truck was immaculate. They could easily run a top-tier detail service on the side. The staff was professional, responsive, and genuinely customer-focused. It felt like they were working directly for me rather than just following insurance directives. If you're ever in need of collision repair in this area, Hardin Valley Collision is one of the best options you'll find--high-quality work, thorough attention to detail, and a helpful team. Highly recommended.

Excellent and friendly service. Gave me an estimate within hours…read more Great local Tennessee friendliness.

Diva’s Auto Spa

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Dent Station Plus

4.2

(17 reviews)

Fair price, fast and excellent work. Had a dent from unknown origin. A lot of hand work to…read morefix...not just pulling it out.

Hit some curbs with front low air foils and also tire spokes causing scratches and gashes due to…read morelousy visibility on new miata. Repaired perfect and price was very very palatable and same as estimate. Great experience.

Donny Hitch Collision Repair

(4 reviews)

Excellent work, timely and very clean upon return. They fixed a loose trim piece that wasn't part…read moreof the repair. First class.

The folks at Donnie Hitch did a great job on our two older cars, which are often more difficult to…read morework on, because it's harder to match the original paint that has faded over the years. Their pricing was competitive (we were paying out of pocket instead of using our insurance) and they kept to their quotes! They even threw in a car wash and vacuuming. I highly recommend them for body work on any type of car--new or old.

Fender Bender Auto Body Shop

Reattached my front bumper cover. Very fast work at a reasonable price. Very happy customer here.read more

Courtesy Body Works

4.1

Mr. Tim McMurray has expertly resolved three auto body cases for me over the past fifteen years…read more I've known Tim for over forty years, and his skills, both interpersonal and craftsmanship, are the best. Roy Hutchens Concord, TN

Courtesy Body Works exceeded my expectations. Caitlynn managed communications flawlessly, keeping…read moreme in the loop throughout the repair process. They worked with the insurance company covering the damage and had me good to go within 4 days of dropping off my truck. The front bumper had to be replaced and the crew did a fantastic job. Highly recommend. Thank you guys for getting my truck back to me in such a timely manner, better than how I left it!

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