Took my 2020 Santa Fe for 120k maintenance. I had used Copilot to research what service needed to done and the best shop to take it to. Rates for Dennis Hall's were excellent with very positive reviews. The services they recommended and estimated cost they provided matched exactly to my research. Transmission fluid changed and new spark plugs has it running as good as ever. I will definitely be bringing my other vehicles there for service. Russell and team did a great job! read more

Great people here. I had an issue with my wife's Acura MDX (flashing warning lights all over the dash). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because my family was headed out of town tomorrow and, otherwise, would have needed to rent a car for the long trip. I recommend Dennis Hall Auto Service and plan to come back in the future. read more

Had a problem with our Jeep drivers side not heating properly. North Knox Jeep did diagnostic. $2500 to fix. Took it to CarMax where we bought it. $1900 to fix. Took it to Dennis Hall. They found a different problem. $285 FIXED!! read more

These guys are great! Why? Because they could easily rip-off folks like us with older vehicles, but they don't. Honest & realistic in presenting cost/value relationship of any repairs or issues. Helpful answering questions & always answer their phones. We were referred to them by another auto service industry person who knows just about everyone. FYI: Work on American, Japanese, Korean brands. No European vehicles. read more

Amazing service and good fair prices. Best Subaru repair shop in town. They fixed my wife's car better than new. A repair shop you can trust. read more

Great experience with the guys at Dennis Hall! Honest and Knowledgeable and extremely reasonable pricing!

I had asked for recommendations on the Nextdoor app and several people mentioned this place for my Infiniti. My AC went out quickly so was hoping for a hose or something simple and did not want the normal rip off people or high dollars at the dealer. Called and they said I could bring by the next day. I was going to drop off and walk about a mile to my wife's work and grab her car. They have me the keys to a loner car and said he would call when they look at it. About an hour later they confirmed a belt/ hose was the cause but it damaged a pulley so had to fix that. A few hours later I was back in my car. Labor rates are not cheap anywhere and this was more that I was hoping but much better than an AC compressed and the service was great. read more

Best, most friendly and helpful auto service I have ever experienced, They were booked up weeks in advance, but Quinten agreed to step away from his work at the service desk to figure out what my problem was, Recommended repair was quite costly but they addressed the problem in a way that saved me a lot of money, Even loaned me a car, so I could do other things while the worked on it, I could tell you more about how they helped me, new to town, but I will just recommend them so enthusiastically! read more

I have been sending all my auto repair needs to Dennis Hall for the past 7 or 8 years. I have never been disappointed in the service and the honesty that this company offers. Russell and Quentin are honest folks and your auto is done quickly and at a very fair price. I have recommended my neighbors, my friends, my family, and many folks that needed honest service. All have been happy satisified customers that come back to me and thanked me for the reference. This is a hometown quality auto repair company and good people. read more

***** These people are fair and honest, beyond expectations. There is peace of mind knowing that they will find out what's wrong and give you a straight estimate without the attempt to oversell add-on services. Russell and the rest of the team are so professional yet so down to earth. A rare find these days! read more

Excellent service from The back to the front of the house. Clean, professional, honest and by far one of the best places I found. Also won't break the bank. You can't go wrong with these guys read more

I've had some bad experience with local service centers, but Dennis Hall Auto Service is amazing. It's the first place that actually communicates what is going on. They don't take too long, they price fairly and for an auto place, they are clean and organized! I won't take my car anywhere else now! read more

Fantastic customer service. I have two kids at UTK and we live in Nashville; car had issue with something draining battery or alternator... I had the car towed to Dennis Hall's Automotive and they kept it for several days trying to identify the issue. They even had the battery (warranty) replaced through Auto Zone and I did not even know that up front! They found the problem and corrected it. Russell called me 1-2 times every day keeping me posted. I wish they had a shop here in middle TN close to me. So thankful that I found them and as much as I hope I don't need them again :-) at least I know someone in the area I can trust. read more

I had a pre-purchase inspection done at Dennis Hall's Auto Service today. Being from out of state this was mandatory for me prior to purchasing the vehicle. They hit every aspect of the job with five stars. I only wish they were here for me to use locally. Thank you Russell and the crew! read more

I lucked out when I found Dennis Hall's Auto Service during an online search for a reputable auto mechanic in the Knoxville area. I live in Washington State and have been searching for a used vehicle with a very specific configuration of options for quote some time now. Once the vehicle passed thru the car lot's inspection process with flying colors I did the wise thing and hired my own unbiased mechanic. And am I glad that I did! Dennis Hall's saved me what could have been a serious headache and a LOT of money! Not only were these guys EXTREMELY thorough, they were friendly, polite, and knowledgeable. Whether you need a pre-inspection of a vehicle that you are thinking about purchasing, a second opinion, a repair, or just some trustworthy guys at an affordable price, DO NOT HESITATE to hire Dennis Hall's Auto Service read more

Responded quickly to a last minute request for a battery replacement, and were helpful and kind throughout the whole process. Will definitely be coming back for all my cars needs! read more

Friendly team. Fast service. Went above & beyond to help me with my issue. Left happy & will definitely use them in the future.

My Nissan Pathfinder broke down on the road and I was towed into Knoxville, TN. I looked for a Nissan repair shop and found this shop a half mile from my hotel. These people are qualified and honest. The communication was excellent and they went out of their way to repair the vehicle for as little money as possible, while making sure it was properly repaired and safe. I definitely recommend this business. read more

Worked with Russell. Great service spot. Honest employees and quick turn around. 5 stars all the way!

I love this place. I've had lots of bad experiences with auto repair places over the years. This is one of the few I feel really good about. -- They're really professional and I never feel pressured to spend on repairs I can't afford. -- They seem to know what they're doing. I've never had bad service and they've even told me that I did NOT need a service I thought I needed. -- They specialize in Hondas but have worked on our Ford, too. My only complaint is car repairs are just expensive. But these guys are a lot cheaper than going to the dealer, and their mechanics are Honda certified. read more

I've gone to Dennis Hall for several years with my 2001 Accord. The thing I like best is the good advice with no pressure. I've never felt misled or that I've paid for something I didn't really need. Once, they told me out right that I didn't need a service that I'd asked for. How many places do that? read more