Brought in for front suspension issues that were bad and was told just needed front shocks . I stated please go over it and give it 100 percent as I can't take the hard hitting anymore on most bumps and something is wrong with this front end suspension for this car I just took over and drive daily ... So I left w front shocks 1200 and had the same issues . Even went back and said it changed nothing then was told well u have after market springs ( so why would you put those back on was my first question) but then was told we could change them to stock 100 and something each and 900 more total . I would have changed them at the time if known for sure . Anyway went to another shop and right away was told the control arm is shot ... springs are after market sport style to sit lower - and are 1.5 lower then stock So we fixed both and bam perfect suspension... So thanks for really being helpful with this issue and showing me not all shops are the same at all NO I DONT RECOMMEND- message me for a much better stand up shop !!!! read more

Both my wife and I (BMW and Landrover) trust Hi-Tech Import. Great customer service and expertise. They never oversell. Always reasonable estimates. We've had a wonderful experience with them for the last few years. Highly recommended!! read more

Have trusted this business with my auto repair needs for over 20 years. Great family owned shop.

Fantastic customer service. Have been here twice. Highly recommend. Owner is terrific to work with.

I have an older S430. This was my second time using their services. Family owed/ operated. Matt and his crew have given honest advice and did not try to over sell, what actually needed to be done. Called me explained all of the details. I have not felt this comfortable with an auto specialist EVER. I will continue to us them. read more

highly recommend! They are honest, do good work and provide great value. My only auto mechanics!

I took my car in for service and received a desperately high quote from the Downers Grove dealership. Finding that quote unacceptable, I decided to speak with Matt at Hi-Tech Imports. To keep it short, Matt completed the same repairs at 1/10th the dealership estimate. Having this firsthand experience, I can honestly say Matt treats his customers properly and is an honest businessperson that can be trusted to repair your vehicle. Not only was my VW GTI put into fine working condition but, Matt also saved me a bundle of money compared to the dealership. Thanks, Matt!!! read more

With a newer BMW other shops would always upcharge me yet whenever I come here they respect my vehicle and never charge me more than needed. Such a great place, I recommend it to everyone I know! read more

Hi-Tech is amazing, my trusted advisor for my family's vehicles for years. I am sharing this review now because I am celebrating going over 250,000 miles in my car (Mercedes S63 AMG) which I bought with 50,000 miles. Hi-Tech, Matt and the team have provided amazing service over the years with honest advice, cost effective excellent service, and insights that have helped me get to this amazing milestone. I have brought them my family's other vehicles also, with similar strong results. Thank you Hi-Tech! read more

I wish I could give this garage ZERO stars........ So one day on my way into work my low pressure tire light came on. I stopped at 3 gas stations to put air in my tires in the pouring rain....first one had no air, second one air was out of service and the third one I put air in my tire, but without a tire pressure gauge I had no idea of whether or not I put enough air in. Anyways I decided just to stop at this garage and have a "professional" check my tires. I parked and walked inside (in the pouring rain) where no one was manning the desk. A man in the garage area waved to me and shortly came inside to see what I needed. He was by far the rudest man ever!!!!!!! I started to explain what I needed and he rudely cut me off telling me to pull my car into the garage.....I hesitated and continued to tell my story and he rudely interrupted me and said in the time you are standing here wasting my time while you talk, you could've pulled your car inside......really? Is this how business is done here? Well I went outside, got in my car and promptly drove to another garage! read more

I was referred by my friend. Rohrman Honda does a great job, but they're very expensive. Hi Tech is very good and about 30% cheaper. I had a general tune up and they did a great job. read more

Sooo I'm a infinity girl and always went to infinity with work to both of my trucks , then a good friend recommended HI-tech, prices were so reasonable and everything was explained well and I'm very satisfied with the work and the friendly staff. Had some bigger work done but I'll even go for an oil change here . read more

Always great service and prices! Definitely my personal mechanic, always recommend people to them! The best service around by far! read more

Great job by Matt and the team getting my Saab back in shape. They went the extra mile working with salvaged replacement parts and making them work. read more

Have only used them once so far, but will be back. Fixed my problem, showed me the parts that had needed replacing, and offered advice on a few other matters for the future. Cost was reasonable and I liked the owner and the one mechanic he had working at the time. Will return there for service, happy with result. read more

This is the third service I have had from Hi-Tech Import. I will be returning for the fantastic service. This is the only mechanic shop that has been honest with me from the get-to, and handled things in a timely fashion. Highly recommended. read more

I drove here from NY in my BMW X5. When I arrived I got a warning telling me my car wouldn't start in 200 miles. I took it to the dealership and could not afford the bill. Didn't prepare for this to happen. I went to another shop and he informed me that he couldn't fix it but referred me to Matt. When I arrived he was waiting for me. For 6 hours he worked on my car. Well past closing time he was working on it. He needed to take the car on a trip to reset the code and called me to get permission to take it on the highway. When that didn't work he came back and tried something else. When that didn't work, he felt genuinely sorry for not being able to help. If you want someone that really cares about what they do. Go see Matt! Thank you so much! The ladies from NY! read more

Had the timing belt changed on my Honda mini-van. The owner was really nice and helpful. I did have to take the van back because it was leaking fluids, but the owner fixed the problem and it is running well now. I also had the oil changed and tires rotated. read more

They know their stuff. They saved us a lot of money on our Miata. Good customer service. And if your a woman they don't try to over charge you. At least they didn't me. That's rare read more

I've been taking a variety of cars to Hi-Tech for about twelve years. They do everything from oil changes to engine swaps. Sali, Matt, Bruce and Vassa are very experienced professionals and can handle just about any problem you may have. They do top-quality repairs at reasonable prices. If you have a problem I would highly recommend them for just about any service you need. This is a family owned business and they stand behind their work. If you have a problem they will take care of it quickly and carefully. They have done brake jobs, front end repair, engine and transmission work for me on an Avanti, several Chrysler Sebring, a Crossfire, a Packard, a Crossfire and a Citroen, and I've been more than pleased with their work, their prices and their understanding. If you have an MB, BMW, Porsche or Audi that is off warranty and you want to save a bundle over dealer service give them a call. Everybody needs a doctor, a lawyer and a mechanic you can trust, and these people are absolutely reliable. Ralf. read more

I took my BMW 335i here a few weeks ago because they were highly recommended and they did not disappoint. My car broke down due to a waterpump the night before so I had it towed there and they fixed it that very day. I also paid half what the dealer would charge. read more

Im not new to Hi-Tech I take all of my cars and trucks to them(3 trucks 3 cars) we have both foreign and domestic models and Matt and the gang always take great care of my vehicles. I'm writing this review because I can't believe there has been a single bad review on these guys because honestly I've been to a few different garages in my day and Hi-Tech is by far the best. I highly recommend them to anyone who's looking for a great and honest garage to take care of any car you own. LOVE THESE GUYS!!!! read more

This guy is the biggest ripoff in the planet. He sounds like a car sales man. He will charge you as much as a dealer and the invoice is hand written. He will charge you double for the cheapest parts that he use. Basically just a front or back break pad and rotor service will cost you more than $350 and will not last you more than a year. He will tell you about the quality of work and the parts he use, but some one changed the breaks in a parking lot with Carquest parts(less than $200 everything) lasted me a lot more than his work. read more

Drive up from St. Louis for a lacrosse tournament. Brakes go out as I arrive. It 3:45 on a Friday afternoon and I'm staying in Downer's Grove 30 minutes from where the fields are in Naperville and my daughter has 5 games over the next two days. Matt answers the phone and tells me to bring in it and he will take a look at it. Gets me right in and the mechanic quickly diagnosed the problem, stayed late to repair it and got me on my way. Met the owner, a very nice guy and they did it for a great price. Thank Matt. I wished you guys had a shop near me. read more

scenario is bmw out of warranty and not willign to take to dealer and get killed on cost. this guy recommended. most inexpensive in the world? No. Does a solid a job and tells it like it is and gets the job done right? yeah. so ill make him my go to guy. figured that was worth a nice yelp since ya never know whaz up with mechanics sometimes. read more