This place has gone downhill!! I've been coming here for years with my family and we will not be…read morereturning next year. They've taken away amenities and the room was filled with ants. The general manager Matthew was no help. Kept asking "what do you want me to do about it??" Not helpful at all and just rude. Find somewhere else to stay!!

Room security issue (woman traveling alone), inoperable interior door lock. One of two, main floor…read morekitchen windows without screen. Electrical wiring issue in bathroom adjoining bedroom. Notified desk. No alternative room offered. On two consecutive days, two different maintenance staff unable to repair; needed replacement, none available. Was working with a local realtor one morning at this unit's kitchen table when a person without knocking ENTERED ROOM, then, quickly left without a word. Numerous front desk visits and two phone calls by me after checkout over a two week period, found General Manager, Mr. B..., unavailable. On 9/4/2025, I received a return phone call from General Manager. Was told he and an Asst. Manager found lock on door of said unit operable and working. During my four night stay in the one bedroom unit nearing $400 per night for room and attached room fees with an inoperable interior security door lock, I was credited $25 per night ($100 total). I expressed compensation was inadequate. General Manager said he would look at interior lock again. If still inoperable, he would reconsider additional compensation. I requested a call back on his findings. Will add to this post at that time. (Note: This was my third stay at this resort over a fourteen month period.)

We came here in the middle of April not quite expecting so much snow and a blizzard incoming. Lots…read moreand lots of snow. We pretty much were the only ones in our wing of the lodge and it was great. Great showers, great roomy room, and view of what would be a lake, but it was iced over. The room was nice and cozy warm too. It would have been nice to have a channel to know what we were watching but we were gone a lot. Room service was great too! Everyone there was super friendly and helpful. One thing, feedback wise, is maybe to put a door before the hallway where the rooms are. The voices echo in the lobby and we could hear them all the way down the hallway. A little thing, but we noticed it. We would definitely stay here again, it was delightful and a great find!!

We checked in here before heading to "Family Day" at a nearby camp. Knowing we would have had a…read morelong day of driving beforehand, I asked for an early check-in, so we could freshen up before heading out again. The owner emailed us within 10 minutes of reserving online letting us know they would have a room ready. We were again greeted by the owner at check-in, and she could not have been more genuinely friendly. Our room was very clean, and the price was great. If you're in the area, shop local and don't stay in one of the chain hotels. Places like this deserve business.

We had Mother's Day brunch at Eagle Waters and it was wonderful. This is our go to place for the…read moreholidays. Their Easter brunch is absolutely amazing! Their lamb just melts in your mouth. You must try it!

Went on a Friday night and was told it would be an hour wait which was fine. Went and had a drink…read moreon the patio which was nice .After an hour went to check and was told it would be a few minutes despite all of the empty tables. After two hours went to the hostess again and was told that only the buffet was available not the menu. When we told them it was unacceptable we were told it's the Northwoods . There whole system of handing out playing cards and no paging was ridiculous. The time the hostess spent looking for the cards (used instead of names) could have been spent clearing tables and getting people seated faster. We needed up at Lumpys and were seated in served quickly. Do not recommend this place and was very disappointed

we've stayed at the resort for the past five years. We love it! The cabins are immaculate. The…read moreresort is lakeside with a wonderful beach area. You can rent pontoon boats right there. They have kayaks, canoes, paddle boats for complimentary use. The resort is located in the heart of the Northwoods, with a cute downtown, restaurants, and plenty of hiking trails. It's a great family resort run by a wonderful family! Looking forward to many more beautiful visits!

The staff was perfect! Brooke was engaging and friendly. The rooms were clean and comfortable. My…read morewife and I will definitely be visiting again in the near future.

Super friendly staff! Had a special bag in or room for our dog. Gorgeous view. Absolutely loving…read moresitting outside watching the storm go through. The room is clean and updated. We will be back!

Great place, friendly staff. So fun to tie up your boat for a beer and a brat. The beer was…read moregreat. The brat was terrible. Nasty and undercooked. I recommend they fire the chef and cook the brats outside on a real grill. It's Wisconsin for Christ sake! Everyone knows how to properly prepare a brats! Boil it in beer and onions then brown it on the grill!

Clean and nicely furnished two story timeshare. Located just north of Eagle River, WI. Just a seven…read moreminute drive to the center of town where you find restaurants, shopping. Property lines up along a scenic lake with a foot bridge to get to the boathouse. Plenty of grey, black, and orange/red squirrels, chipmunks, and seven deer roam the grounds. We saw the deer at sunrise and dusk. Open the curtain to the siding glass door and the deer look right at you. *Photo op I tell you. The kitchen is stocked rather well with most cooking and serving items you need for meals inside. Patio has a small grill. Our two bedroom two bathroom unit has one bathroom on each level. That means no master bathroom. We made it work for us for the time we were here. One thing we didn't like is there wasn't any extra boxes of tissues. We came for Spring Break and we have seasonal allergies. Thankfully we didn't run out of tissues. There was plenty of towels and tp, oh and blankets. Decorated in mountain cabin and bear motifs. Sturdy (and clean) chairs, couches and rocking chairs. Plenty of places to sit and read. Master bedroom has a sliding glass door that leads to a private balcony. Lower level sliding glass door leads to a patio that's part of the common area. And deer hang around here. Located an hour or more from several ski resorts in both WI and upper peninsula MI. Keweenaw peninsula is a great day trip from here.

This is a nice, quiet resort in Spring. Eagle River is a cute town but don't look for lots to do…read more We came to go skiing in Bessemer and it was not a good winter so the Spring skiing was poor. We arrived just before 4 PM on Saturday (before the office closed) but their clocks must be fast versus our cell phones. We dropped off our paperwork and finally saw someone the day we checked out. The beds were not uncomfortable but we didn't sleep well. Overall, everything was fine but not great.

Absolutely amazing! We were greeted by Fritz the owner. The…read moreroom was clean and cozy. The grounds are amazing. A lovely dock to walk down with benches to sit on and watch the boats pass. It was everything we hoped for! Close to bars and restaurants. We differently will be returning when we are in town. Thanks Fritz!!!

I've stayed here a few times over many years. Each time marked improvements from the last visit…read more The owner who has checked me in each time I visit is quite friendly and informative on things to do and the best restaurants in the area. My room this time had new furniture including the bed. I was also impressed with the pillows that were bigger than pillows in other Northwoods motels and cabins I've been to. While the bathroom as been remodeled the shower itself was a bit old. Almost like old concrete. The bathroom I had last time had a new shower. Seems the owner is working though improvements unit by unit. He was painting one unit on my last visit. I wasn't sure to give four or five stars because of the shower being old but many rooms seem complete and the owner has such passion for every inch of the place that I went with five.

Great food. Had a patty melt was really tasty. View on the patio was really nice. Great…read moreservice and drinks too!

Great view! Service was poor- forgotten ordered items... $7…read morevodka tonics that tasted like "sewer water". In closing, a $60 tab for three people having mediocre sandwiches and a below par cocktail.