Went in to get an oil change on a Toyota Camry. Waited well over an hour and was charged 124$

My son took our Tahoe in for an oil change, they quoted him $200 plus a $25 coupon (total before tax $175). Called another Hibdon, they quoted total ($136). Be aware of predatory practices at this location. Chevy dealership $110 for oil change. read more

Very Disappointed - Instructions Ignored I had a very disappointing experience at Hibdon Tires Plus in Tulsa. On 12/26, I brought my 2019 Nissan Sentra in specifically to have only the back tires replaced due to a slow leak. We were very clear at drop-off that no tire rotation was to be done. I live out of town and needed this work completed so I could safely drive about 200 miles back home. I left believing everything was done correctly, only to discover once I arrived home that my front passenger tire was nearly flat. It was clear the tires had been rotated despite our explicit instructions, leaving me with a bad front tire that now needs immediate replacement. Before this visit, my front tires were perfectly fine. Now I'm dealing with an unexpected safety issue and added expense. I left with peace of mind, only to find out I can't trust the work that was done. read more

Needed just a patch in my Torres was told it would be a 30min wait before I got in, it too a whole hr for the front desk to come up to me and go "I don't want you wanting here any longer go to this place." read more

I had ripped a cover on the underside of my car just as I was setting off on a long trip. They worked us into the lineup in only 15 minutes. They said the damage was superficial and recommended removing the cover. I agreed. They didn't even charge us! So in a total of 30 minutes we were on our way again. read more

Service manager Joachiem really cared about helping find tires I'd be happy with. Spent a good 20min looking at prices and ratings. Specifically found some load rated, all weather EV tires. He even priced matched the less helpful tire place next door. Work was efficient and done within an hour on a somewhat buys Tuesday afternoon with no cars in line before me. They won my business and my respect. 3rd Gen, CDL class B read more

Bait and switch experts. Went in for full synthetic oil change with $50 coupon, including a $25 upload rebate. Understand...synthetic is higher. Asked how much regular synthetic oil change would be without discount. They said $116 with tax. Ok, Go in to pick it up. They ring me up at $116. I ask why not $91. Typical...must be a communication mistake according to the checkout guy.My check in guy had already left of course. 30 minutes later..."we can only take $13 off". Also, got the excessive sell on getting their expensive tires while I was waiting for them to semi-fix to the bill. This is the second time I've been here and now last as there is always a "miscommunication". Stay away. read more

Recently came in for an alignment and was in and out quickly with my car now going straight, big props to the technician Shelby for helping me understand more how an alignment work and keeping me safe down the road and the store manager William for helping get me in when the shop was super busy upfront and outback read more

Went in to have a hole patched that I had patched myself in an emergency. They said I had used slime in the tire and they couldn't patch it, when I had just used a plug kit from O'Reillys. Took it to Robertson and they had me fixed up in no time. Save your time and money. These people don't want to work and are inexperienced. read more

Came in at around 2:20pm on a Sunday needing an alignment and my brakes inspected. Was quoted 69.99 for the alignment, cool. First of all, VINCE is terrible. The worst customer service, RUDE. When taking our information, he never repeated the phone number back. He said another persons name, we said no so then he proceeded to take our name. Again, never repeated the number back to us. Left and was told would be called when it was ready but they closed at 5 so be back before 5. Came back at 4pm to check on and it Vince was there. He asked if we received a call and we said not yet. So he proceeded to say well then it's not ready and he doesn't have an update. RUDE. So we go back to wait. Finally we notice the car is not being worked on so we go in again and a different guy is there because Vince is now watching a football game and not even worried about us, which was fine!! New guy tells us that they have been trying to call us because it has been ready. We actually didn't even need the alignment but because we didn't answer they did it anyway. Vince didn't take down the right phone number, so that is why we didn't answer. Then, the price of the alignment was actually $20 more than what Vince originally said. So we didn't need the alignment but they did it anyways and it's $20 more than what was quoted. The new guy was nice enough to make it right, but they need to get RID of Vince. Terrible customer service, extremely rude to females. We will NOT be back and don't recommend. read more

Brake job $475! Seems a bit high. BUT: Month after that job, noise came from rear end. Made an appointment! THAT DOESN'T MEAN NO APPOINTMENT NECESSARY! YOU WAIT JUST LIKE EVERYONE Two weeks later: took car to Hibdon on 41st. They lubed car and noise went away. Best mechanics in all HIBDOM stored read more

I could not be more satisfied with the service I received. Appointment time met. Wait time was about an hour for two new tires. Did not try to up sale products or services and explained warranty and recommended another 13000 miles for replacement of other two tires. Out of pocket cheaper than online quote. Moved to Tulsa 16 months ago and think this will be my BCPF (Best Car Place Forever). read more

I arrived at 10:25 am and asked if they had time to fix a leaking tire. The associate responded that they always have time to fix a flat tire. I have been here for more than four hours now and just now getting in. I have never waited more than an hour to get a flat fixed. Now my plans are shot for today. Of course I don't use Hibdon Tires so maybe this is how they operate. Next time I will just install the spare and wait for Discount Tire to open up. I will be needing new tires soon. I bet you can guess where I won't be buying them. read more

I sit here in disbelief. My daughter just called and said her 2015 Canyon has lost all of its oil. She's being towed home now. Less than a week ago she had her oil changed and AC checked. Her bill was $179 because they charged her $60 to tell her that her AC didn't work. We knew that. They also had on the ticket that her tie rods were "loose". I said, it only has 55K mikes. Then he said, well they'll need to be checked in the next year or two. The other reviews here need to be believed. This is the worst auto service center in Oklahoma. The employees can't be trusted to tell a young girl the truth and not try to rip her off. Then when dad shows up to pay and they try to tell me he Crap!! I'll update this tomorrow!! read more

No one likes to go spend money on something as boring as tires but everyone here was really nice and helpful. They had the chairs nicely spaced out And there were ropes around the counter so that you couldn't get too close. They also had a sign on the door that said if you did not or could not want to wear a mask then to please call a number. They had a pickup option so that people didn't even have to leave their cars if they didn't choose to wear a mask for other's safety.I really appreciated that. That didn't stop several people from being in there with their masks pulled down but luckily they left fairly quickly. But the service was great and my tire is also great. read more

nothing but a big group of braindead, insest, redneck, Jack asses I've ever seen. Got their certifications out of a Cracker Jack box. went in for an alignment due to pulling to left. they stated I needed new rear camber arms so I bought new ones and took it to a different shop to be installed due to Hibdons outrageous pricing. Turns out, rear camber arms didn't need to be replaced and matter of fact were perfectly fine but was just needed aligned on front left assembly. Biggest waste of time going here and never taking a word of advice from any of there techs or salesman's. terrible. read more

This place is a joke. I bought 4 brand new tires for a side by side. Called this company to see if they can mount and balance them. Yes, 80 bucks. drive and hour to the store location. Guy setting in office looks rude to begin with says hold on. No one at the counter. Eventually gets off his cell phone,and i told him i had 4 tires i need mounted on wheels and balance. 30x10x14. He says 138 bucks. I was told on the phone 80 bucks. He says, I don't care what you was told. Them are huge tires. They are smaller than most vehicles run today. I have a for ranger at home that has stock tires that are bigger than 30 inch. This place is a joke and rude read more

When you make an appointment to get tires and your appointment is confirmed for 1300. You arrive at the store Hibdon Tire Plus at 7816 S Olympia Ave Tulsa, OK and they tell you they are not doing appointments so my question was who confirmed it and they don't know. #HibdonTiresSucks #hibdontires read more

I was talked into a lifetime alignment service on my vehicle. Each time I come in, they put me at the end of the line because I am not paying for the service. I made an appointment for a specific time, and one hour after I arrived they had not even started yet. What is worse is the attendant at the counter, who was indignant that I would expect service under my warranty, would only tell me that the service would be done when they are done. When I asked for an actual time, he hissed and jeered. This is a ghetto, disrespectful business and you would be a fool to come here. I would have given zero stars if that was an option. read more

Stopped here at 10:30am hoping for a quick tire rotation and balance. 3 hours later my car still hadn't been taken back. People who were walking in were getting their cars taken back almost immediately ahead of mine. After 3 hours I asked for my keys back and I will not be using Hibdon tire again! Waste of time!! read more

I really like the people that work here but they are so slow. I came in a little before 9:00am, it's now 10:46am. I did not have an appointment, so I expected it to take at least a couple of hours. When I went up to get a better understanding of how long it would take, the fleet authorization was printed at that time. If I hadn't asked I would still be sitting there and not "in line" for the service work to be completed. Just told probably two more hours. Even with an appointment it can take nearly two hours for an oil change. The place is busy, and the people are friendly and courteous....but wow, it takes forever to get an oil change. read more

I took my car in to get a set of tires put on and an alignment. Not only did they not align my car correctly they also messed up all four of my rims. I had to take my car to Firestone and have them realign my car. Spent several hundreds of dollars for them to totally mess up my rims and alignment that I paid for and they don't care. read more

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Came in with a slow leak. Was told it would be 2 hours and 5 cars were ahead of me. I waited 2 hours and still three cars ahead of me. They are way nice but this location certainly doesn't need any more business. It can't seem to handle it! read more

I brought my car in a few months ago and in the process of looking it over and fixing the problem they broke a piece. Then a few weeks ago brought in my car again to have the the AC fixed and again they broke a part. Went a whole week without being able to use the AC/heat/fan while waiting for the part to come in. Finally got it fixed only to have the tech crunch my bumper when parking it and then not tell the manager. They've done nothing to help make things right. Still trying to work things out. So frustrating. It's been a such an inconvenience. read more

I Arrived at 11am, for an oil change. An employee asked if I was going to drop it off, I stated I could not. The employee then said that it would be "end of day". I needed my vehicle for the day, so I simply asked to set an appointment. He then replied its first come first served...so it sounds like they just want my car for the day..my advice is to go somewhere else for just an oil change. read more

I've been a long time Hibdon Tires Plus customer. The Tulsa location on Olympia is terrible. Their management is completely non-existent. Their customer service is horrible. Four customers waiting for their repair work. Two in the lobby waiting to be helped. Staff answered no less that four phone calls while ignoring those in front of them. In store customers should take precedence over call ins. Both waiting customers left unserved. This location needs new management or to be retrained. Other locations are not as poorly managed. So much for buying a tire warranty when you can't get service. read more

Customer service was great! Only issue I had was that they told me the nail in my tire was too close to the sidewall. It was about 1/2 an inch from the sidewall and they recommended I buy a new tire. So, I called a place in Skiatook that I get my oil changed at, and they said they would take a stab at it. Overall, the place in Skiatook said it was an easy fix and couldn't believe Hibdon wouldn't fix it. He understood that it was close to the sidewall but it wasn't too close to fix. I Probably won't go back to Hibdon. read more

Horrible customer service . Lost my online appointment and sat in the lobby for over 20 minutes when I came to pick up my car. Horrible front counter service read more

We were in town for concert and realized my wife's front tires on her SUV were not in good shape. We needed to drive back across the state in rain so wanted to just get them replaced before we left town. Called this store 4th and the previous three stores including another Hibdons didn't have tires for it in stock. Veronica was very helpful and let me know their warehouse was in town and she took the time to check availability. She gave me a few choices we decided on some michelins she called the driver to see when they could be delivered and got them to the store in 45 min. When we showed up they were ready to start and got everything done in a timely manner and got us on the road. Michael the tech did a great job as I was worried about my rims getting scuffed since they were powder coated and this had been my experience at a few other locations. Veronica took me out for a walk around before paying the final bill. Awesome service wouldn't hesitate to use them again. read more

Honestly stay away from this place. I called in advance to see how long it'll take to get my alignment done and said it'll be next in line. I got there 10 minutes later and waited patiently for 1 hour 45 minutes. Asked the rep to see when my truck was getting in the shop and one of them rudely answered that my truck wasn't a priority because there was other customers. His name is "Del". Walked over to my original rep "marqueen" and he said there is 3 more cars in front of me and it'll be about another 2 hours before they get to my truck. And I asked why if he told me I'd be next in like and no response. So I asked for my truck keys and left. No apology or even try to work with me. Seriously just wasted almost 2 hours for no reason. Seriously stay away from this place for their terrible service and incorrect waiting times. read more

Jeremy did an awesome job on a really busy Sunday afternoon to make sure to get my vehicle in and to add the tire rotation and get it completed. Considering how busy it was, he was very patient and courteous with everyone who came in at the last minute to get their vehicles serviced. Great job- Thanks! read more

It took 3.5 hours for tire balance, rotation, and wheel alignment. Theoretically I had scheduled an appointment online, but they didn't get to my car until almost 2 hours being there. Unbelievable. I won't be back read more

Called this store at 11:11 about a couple tires. I was right next door and was told there were 2 tickets in front of me. So I went over and I am still sitting here and it is 1:25 SUPER SLOW!!! So I decided to give them another try! Made an appointment online picked out my tires. They had a 50000 mile warranty. They called this morning to let me know they didn't have those but had another "comparable" tire. Cost was 20 more but ok. Get to the appt. and asked to see the tire and what the warranty was. There was NO warranty. I asked how that was comparable to the tire I had picked out?????? Anyway last chance not going back. Give your business to discount tire. They don't waste your time! read more

The staff at Hibdon Tires are great! They are very knowledgable about your vehicle and what's really going on with it. I called around to almost every tire shop in Tulsa, and Hibdon Tires Plus was the cheapest, which is why I chose them. I got a new set of tires, an alignment and an oil change for a fraction of the cost anywhere else. Ernie, the store manger, is definitely the one to talk to. He really cares about his customers and will make sure your experience with Hibdon is excellent. I recommend you drop your car off and go back and get it later, rather than waiting for it. Overall, great experience with them! read more

This place is a disgrace, taking advantage of women and basically bullying them into using their services. My friend went there and was told she needed all new brakes and tires they then charged her $700 for brakes, like are you kidding me! And then after I told her she was getting ripped she told me that they saw she drove for Lyft and told her that if she didn't get her car fixed they would report her. So out of fear of losing her means of income she bowed down to these idiots. She is on disability and Lyft is the only thing she can physically do to supplement her income and now she basically just cleaned out her savings. They should be ashamed! read more

Last year I found an amazing mechanic that I trust. He is super helpful and always upfront about every repair cost down to the penny. It's wonderful and always reasonably price. I've come to expect this when I get my cat fixed. I needed tires recently and went to Hibdon since I didn't think about taking my car to a mechanic for tires. (Engine problem = mechanic, tire problem = tire store right?) I went in for an advertised $41 tire and end up with a $440 bill, that math didn't add up to me. I later find out about additional fees and added warranties I paid for. Needless to say it was way more than I expected to pay and I felt they were not up front about how much I would be paying for the services. I called and went back multiple times with invoices from my mechanic (Hibdon was willing to match a price) to get a bit of a refund. While they have me some money back I felt I had to do a lot of extra work to get what I was owed. I also felt the employees were aggressive to me each time I was in. Over all not a great experience and not a place id recommend. ***UPDATE I recently went back to Hibdon after my tire started separating. This is the same tire I purchased a year earlier. I went back because I felt they should be under warranty. Long story short, I had to pay more money for a piece of junk tire. They told me it would take an hour. An hour later my car hadn't even entered the shop yet! As you can imagine, still not impressed with Hibdon Tires. read more

I have given this particular location multiple chances to get things right and I will never take my vehicles there again. I have had to return my vehicle numerous times because they didn't balance the wheels correctly or the weights simply came off. It may have something to do with the fact that they don't hire ASE certified technicians or provide proper and/or adequate training. read more

I have use them for a couple years ago or set a tires on four different cars I had no problem previously but now they have someone in there who knows zero about customer service I will never be back I thought being a fire stone affiliate this would be a great place to come to I don't suggest anyone to ever come here again it's ridiculous I've watched people get upset at the counter many times now I see why never use Tammy is never the one that helps you read more

I ordered four tires from tire rack and asked them to put them on my car. First came the multiple hours-long delay from when they said they could have it done, and then I checked their work and the tires were on inside out! Had to have them take it back in and do it all again after explaining that some tires are unidirectional...went back for mounting on one tire (shame on me) and not only did they try to charge me twice what tire rack was for the same tire, they also once again took multiple hours longer than quoted and when they parked my car they pulled up too close to the curb and tore up the front bumper. STAY AWAY read more

Thank you for saving me over $100.00 today! You guys really worked miracles today! read more

Hibdon Tires Plus - Tires Near Me - Tulsa, Oklahoma