I can never express how much I care for them all here, best ever!!! Officer staff the greatest,…read morelove the Drs also.

SCAM - DO NOT BRING YOUR PET HERE…read more If you care at all about your pet DO NOT bring them here. What we all want for our pets is good, quality care with a trustworthy vet. But this isn't that type of place. I have a Bernese Mountain Dog - large breed- and my regular vet doesn't provide spay and stomach tacking services for such a large breed. So I started digging and found Lancaster Animal Clinic. IT WAS ALL DOWNHILL FROM HERE. My FIRST consult was with a female vet that gave my dog an exam, but told me she couldn't perform the surgery. If I wanted my dog's spay and stomach tacked, I'd have to have another consult with ON THE SPOT, which is a separate provider that uses their location. At the end of this visit, I was charged for a consult fee and for ear infection treatment. This was completely paid for, in full, no disputes. But a little frustrating when this could have been avoided by the staff when scheduling my appointment because seeing another vet would mean another consult fee... but still I wanted my dog to see the correct vet. So I made a SECOND consult appointment, in July, and came back to see the ON THE SPOT vet, Dr. Reynolds. During this visit, Dr. Reynolds examined my dog, talked to me about the spay and stomach tacking procedure, and I was very clearly uneasy about this and said I wanted to think about it and the associated cost which he quoted as $2,500. The vet also noticed during this visit, a skin irritation on my dog, and offered a special shampoo and pills. I DECLINED and said I would take my dog to our regular vet, but Dr. Reynolds said he would take care of it at no additional charge. I thought this was extremely considerate given I had been at the clinic multiple times and charged for multiple things without ever receiving the services I was there in consult for.... Can you guess what happened next?... I receive a bill, IN NOVEMBER, almost 5 months after the consult, saying that I owe the consult fee and the medication. When describing the situation to the staff, I'm treated as if I'm lying and neither the clinic staff, ON THE SPOT staff, or Dr. Reynolds can acknowledge a miscommunication on their part. I'm asked questions by their billing staff quoted from email "If you were going to get them through your regular vet., why did you take them? If you had any concerns about the fee for the medication why not ask before you left." I had absolutely no reason to confirm something that I thought was perfectly clear to me at that time. This clinic along with ON THE SPOT only want your money. They don't care if you've been a good client, they don't care about your pet...and they don't care about you... I was taken advantage of during my interactions with the clinic's staff and with Dr.Reynolds. I was completely misled which is highly dishonest and unprofessional. PLEASE DO NOT BRING YOUR DOGS HERE! Update 12/9/2022: In response to the comment left by the clinic on Google to clarify a few MORE "miscommunications." Harley was well within the healthy weight for a Bernese Mountain Dog and NO where in her records shows obesity. In her examinations it was suggested to switch her from puppy to adult food to PREVENT obesity. During the exam with Dr. Reynolds - he in fact DID NOT recommend postponing the surgery. He said the skin irritation was not serious enough to cause him concern if we moved forward. AND I didn't just leave...I walked out with a vet tech and even asked what I needed to do before I left. Just PLEASE if anyone is considering coming here - DON'T! I'm really trying to keep pet owners from going through this with their furry loved ones.

I've been going to Dr. Timmons forever and I have never had a bad experience. He is a great old…read moreschool vet.

Some of the criticisms I see on here seem to be from people who were in a very emotional situation…read more We all love our animals and want to have them properly taken care of. But I think that the review which claims Dr. Gibson is aggressive is completely unfair. She takes all precautions to make sure the animal is comfortable, going above and beyond. My experience with this vet has been consistently positive; even if the facilities are potentially limited and the hours are particular, they have had everything they need to take care of my dog, namely compassion and expertise. As far as pricing is concerned, I am no expert because I used to go to upper Arlington vet and that was not cheap. If that's your concern then call and ask. Anyways, so far so good, will continue to take my baby here.

I want to start off saying that I think Dr. Gibson is a very qualified and compassionate…read moreveterinarian. I took my 2 cats to Glencoe Animal Hospital for 19 years. When my younger cat developed near-death symptoms, I called her after hours in a panic. She directed me to MedVet. The poor cat had HCM. MedVet were saying "there was no wrong decision" and Dr. Gibson was calling me while I was there to tell me I didn't need to have my cat euthanized; there was medication to treat her. She was spot on. That cat lived another 6 years. I will always respect her for this. But for the last 7 years, I would bring my remaining (senior) cat and the visits always felt chaotic and ADHD. Meaning, I would bring my cat in for her shots and the next thing I know (after a flurry of acronyms, possible health issues, etc.) I would be pressured into getting a battery of tests. I never walked out of the vet office for less than $500 during the last years of my second cat's life. I never felt that Dr. Gibson considered the most likely diagnosis (of whatever the issue was) but would overwhelm with a verbal-vomit of possible diseases and tests and outcomes. For me, there was a disconnect.

What a great place to take your dog. The Dr .s will take care of any situation with alacrity. I…read morehad friends in town and their dog had seizures. The practice got them in within an hour! It was a Saturday so you know someone gave up some family time. The ladies who are the Vet techs are kind considerate and extremely helpful. While money is no object in pet care the rates are reasonable.

This business was recommended by a friend. Had recently got puppy (4th dog which I've owned as an…read moreadult). Had been looking for a new vet. They got me in right away for 1st exam. Have continued to get us in when issue arise in a timely manner. All staff is very helpful & friendly.

Been going here for a while with all my animals and they've always been great. Very attentive,…read moreknowledgeable & caring

I haven't been here in a long time since my dogs all died, but we went here for a long time for…read moreall 3 of our dogs. She was so kind to them and even gave them special winter coats at one point. You can tell she loves what she does and she does perfectly.

Pre-pandemic I learned all about Holly Starr and what she is capable of doing with canines. In the…read morebeginning I had had some major surgery and Holly came to the house and walked to the dogs everyday. A lady in the neighborhood had explained to me how Holly's in our neighborhood walking dogs for folks and so I was exceptionally pleased that my dogs formed such a tight tight relationship with Holly and I was just blown away with her and her family and how I was treated and how they loved my dogs. It wasn't long after that when I learned that Holly was capable of working with my dogs to help me understand some situations that I thought we were experiencing. The energy sessions that Holly did honestly really use their chakras and really helped both dogs at the time improve their overall energy and I believe calm some pain related anxiety. In September of 22 I had to put down a 15-year-old female husky Shepherd. She was suffering with fluid on the brain and Alzheimer's and throughout her last couple of months it was extremely important for me to have Holly work with her so I knew that Heidi was ready to cross and what Heidi wanted me to do with Pete and what Heidi expected of me as she transitioned. Absolutely without a doubt everything that Holly was able to express as she worked with Heidi came true and was so accurate. When Heidi was ready to finally cross when she was experiencing her body just totally giving out Heidi made it so clear that she was ready. So that is how I knew specifically that it was the right time that particular day to have Heidi transition. Heidi was clear on what she wanted for her brother that she was leaving behind. Pete, was a 15-16 year old male Papillon Corgi and about 3 months after Heidi died Pete needed to go on some end of Life Care because of a mass with his trachea and that caused some congestive heart failure. When Pete died July 1 in bed in my arms Pete died exactly like Pete wanted to and pretty much exactly like Pete had told Holly that is what he and Heidi both wanted they wanted to make sure that I was okay and that we did everything as a family and we did. 2 weeks after Pete died there was no way that I would have found a 12-year-old purebred Siberian that needed to be rehomed without Pete and Heidi doing everything to make that a reality. So Jake being a 12-year-old purebred Siberian was rehomed and didn't know how to be a dog but it didn't take him long to start learning what it was like to be a dog and believe it or not some of his distinct characteristics and personality traits were 110% exactly like Heidi and Pete exhibited. 6 months after rehoming and bringing Jake into my home then a rescued Great Pyrenees mix was what Jake chose to make his sister.. I believe that I learned so much that was so accurate and so spot on through having Holly work with my canines, they are my fur babies, and I know that at least I believe that I am parenting them in a way that they appreciate and they can communicate what they need and how they're expressing themselves is accurate and true. I am forever grateful for the relationship that I have for the relationship that I have formed with Holly and her family but for me more importantly is the fact that I trust and believe and Holly's ability to work directly with my dogs in ways that I don't believe would occur otherwise.

I don't know how to begin to describe the incredible impact Holly has made in the life of both me…read moreand my best fur buddy Oliver. I adopted Oliver at 5 months from a puppy mill rescue. Oliver came with a long list of issues both physical and emotional. He was afraid of everything and a challenge to train. Holly started working with him shortly after Oliver became a family member, that was over 7 years ago. She has been influential in helping me make healthcare choices, she has calmed him with her treatments, she administers his meds, knows when he's in pain and needs to cut a walk short and has helped in countless other ways. More than anything I know Holly loves Oliver as much as i do. She clearly loves all those in her care and I am forever grateful she came into our lives.

I was extremely lucky and fortunate to get in on the ground floor of Kent K9 back in September as I…read morewas passing through Hilliard on my way to the east coast. I spent two days with their lead trainer/owner and was astonished with how quickly my two year old Duck Tolling Retriever locked in to their instruction. Whether it be leash drills, place training or resource guarding, Kent K9 is a pro at hitting all the benchmarks to excel your dog's development. Highly recommend!