We've been taking out pets here for over 15 years. I'm sorry to say it's not what it once was…read more High volume and has lost its charm. I feel it more about the bill than the service.

I had rescued my first cat, a tiny 7 month kitten who I scheduled to be spayed here. The first 5min…read moremy cat got behind the counter where there was a small gap between the fridge and cabinet, we had to pull out the fridge so I could crawl behind and get her. They should never have had a hole big enough for any animal to crawl behind. Bonnie (cat) had had some health issues and had been cleared by my reg vet for surgery, Dr.Robinson, said that she would call the vet just to check any issues which was reassuring but no way for me to know if this call happened. They read all of the options for spaying & assured me that the cheapest option was perfectly safe. I was talked out of extra medical assistance beside extra pain meds because they typically dont have issues with healthy young cats,they knew her previous medical issues. At 1pm I received a call from Dr. Robinson informing me that after they had put her under with the anesthetic and made the incision that Bonnie's heart stopped. She gave me the medical information and said that Bonnie was still asleep and had a breathing tube. They did not request me to come in which I assumed was an okay sign. At 2:30 Dr. Robinson called me again to let me know that Bonnie was awake and breathing on her own and that she would just like to monitor her for a few hours just in case but that I could pick her up to go home at 6pm that night. These again sounded reassuring because otherwise theyd keep her overnight, right? WRONG! When I got there they said I wouldn't have to pay anything (never a good sign).Dr. Robinson came in first without Bonnie to let me know that she was now blind and may never recover her eyesight. A small price for her life. I am told that they have no clue what the repercussions of her brain being without air for so long will be in the long run, she told me that they had not seen her walk since she woke up and that she may be "a bit wobbly" and that I "am not taking home the same cat I brought in this morning". She went and got Bonnie and brought her out in her carrier. This cat was barely responsive, her eyes rolled back in her head so that she looked dead, they assured me that was fine. I asked about food/water and she told me to monitor water in case she drowns in her bowl but that she would probably just sleep all night. Dr. said that she would like to see us back in a week for a check up (I took this as a good sign that my cat would still be alive in a week). This was the only info I received. No emergency vet info or # to call if something happened, no pain meds. Half way home Bonnie had her first of many seizures but I didn't realize what it was yet. I got Bonnie home and took her out of her carrier to realize that she was not "wobbly" but paralyzed. She peed all over the floor after trying and failing to get to the litter box as she screamed the worst scream you can imagine & flailed around on the floor. I called the vet but in the time it took me to get home they had closed. We got her situated on the floor with blankets to make her comfy and a bed on the floor for me. At around 1am she started seizing uncontrollably, I called my mom to take us to the hospital. While she was on her way I was googling open animal hospitals in the area. We raced to the MedVet where they ran tests for the next 2 hours before letting me know that there wasn't much they could do and we made the decision to put her down at 4am 12/13. Dr. Robinson didnt send me home with a blind, wobbly cat that she would see in a week, she sent me home with a paralyzed cat that could never survive the next 24hrs and would suffer the next 10 hours. She dodged my mothers calls for the next two days. We insisted they pay my MedVet bills which they quickly agreed to do, a sign they knew they messed up. I will never know if this was a freak reaction to the meds or over medication during anaesthesia but how it was handled was unforgivable.I want to prevent anyone else from having to live through this trauma, please save yourself the possible heartache and take your baby somewhere safe.

I would not take my pets anywhere else. I recently had to put my dog down and it was the most…read moredifficult decision I have had to make. They were extremely kind and supportive and could not ask for better care of us both in that extremely difficult moment.I cannot thank them enough for what they did for us.

I respect that a business can set its own prices; however, based on my first experience with…read moreGroveport Canal Animal Hospital, I won't be going back. One afternoon the week after Christmas, I accidentally cut my puppy's nail too short and had a bloody mess. I tried corn starch, applying pressure and even stopping by a pet store in Canal for styptic (they were out), but no dice. GCAH was open, so I stopped in. Up front, I did expect to pay a good chunk for a walk-in appointment during normal business hours. After five minutes waiting in the lobby a very friendly vet tech came out and eventually led me back to an exam room. She explained that both vets were busy but would try to squeeze me in, which I appreciated. She also got me a towel so my puppy wouldn't bleed all over me. She left and came back a couple minutes later to kindly let me know that it would be $160 to be seen. $160. To be clear, my puppy doesn't have a clotting disorder - I just needed styptic. I felt extremely price gouged. When I thanked the vet tech and let her know I didn't agree and would be going elsewhere, she gave me suggestions for what I could do and what to look for in healing. My three stars are for the great service she gave me, despite me ultimately heading elsewhere for a fraction of the price. (No cliffhanger - puppy was, of course, fine!)

Beyond grateful for this place! From the friendly front…read moredesk staff answering the phones to the amazing Vet techs and Doctor Hjortsberg, Annehurst Vet is truly one of the best. Everyone is so compassionate and genuinely passionate about the animals they care for. I can't thank you enough for the LOVE, CONCERN, and EXCEPTIONAL CARE you've shown our Great Dane, Apollo. It means more to us than words can express. We are so grateful to have such a wonderful Veterinary team caring for him. Thank you for everything you do! ~ Matt/ and Laurie Poole

Dr. Harris and his excellent staff were wonderful working with me and my Alaskan Klee Kai NeiKa…read moreplus puppies. He was informative and caring about her and her large puppies which needed to be born by c section. He took my after hours call and helped guide me through the process. First c section for me and only second litter ever spaced by 15 yrs! Everyone is doing super. Thank you to all from the front desk, nurses and of course Dr. Harris!

Starting going here last September when we brought home our puppy. And they have all been…read morewonderful. Flexible hours, great advice and amazing people.

Staff is wonderful and I would trust any of the doctors with my pup! They are always very efficient…read moreand welcoming.

Been going here for a while with all my animals and they've always been great. Very attentive,…read moreknowledgeable & caring

This business was recommended by a friend. Had recently got puppy (4th dog which I've owned as an…read moreadult). Had been looking for a new vet. They got me in right away for 1st exam. Have continued to get us in when issue arise in a timely manner. All staff is very helpful & friendly.

My dogs have always received excellent care here. The staff are genuinely loving, and I trust them…read moreto advise from their heart and knowledge above financial benefits.

We have been going to LAH for a few years and we would never think about going anywhere else. Our…read moredog injured her leg today and despite being booked they found a way to see here and had a radiologist prognosis within an hour. This is on top of the regular annual check-ups she receives from them, which a comprehensive, detailed and efficient. We Love LAH! ‍

I absolutely love this place! The doctors truly care and the staff are sweet and helpful. My baby…read morehas seen pretty much every doctor (I may be a hypochondriac about my fur baby) and they're all great. Dr Heiderich has performed 2 surgeries and they went very smoothly! She knows how much I love her and has been so helpful! Dr Kyle is amazing as well! He sits on the floor to help calm her nerves and also keeps record of all the things this mommy gets paranoid about and doesn't make me feel stupid when I share what I'm worried about. (Heiderich is her vet and is the same which is why I was ecstatic to find BFV)

Ownership has changed and the service I had was awful. I was a client for 30+ years, but I will…read morenever take my pets there again. I took my dog in for a teeth cleaning, but she ended up having nearly $2,000 in surgery to remove all of her teeth instead. It was the right thing to do, but as you can imagine, it was extremely distressful. Afterwards I received the bill, which STILL included the cost of a "cleaning, polishing and fluoride treatment." I politely asked that the charge be removed, since her teeth were actually removed and never cleaned. Initially, they refused, saying I still owed them nearly $150 for the cleaning. I then wrote the office manager an email explaining the situation and expressing my disappointment. To her credit, she finally refunded the charge. However, during a follow up appointment, Dr. Todd Kyle had the audacity to tell me he didn't appreciate my email or my tone and abruptly tried to walk out of the exam. He didn't know the whole situation, clearly, nor had he given me the opportunity to explain my perspective. He was rude, dismissive and disrespectful. Without talking to his own staff about the situation, he decided it was his place to admonish me and tell me how I should have reacted. I refuse to let him treat me like that and would never let him treat a pet of mine again. The previous owners NEVER would have let this happen. I loved them and was an ardent advocate for them for decades. Now I'm looking for a new vet.

From start to finish vet techs Michael and Dr Kozel were so kind and caring with my cat Ayla soft…read morespoken not harried or hurried. She was treated as if she were theirs20 plus years Ive come here best vets ever

Great place we really love them so do the animals. Good environment. Friendly people. Glad to know…read morethem.