You come with very high recommendations, from great people. Keep up the great workmanship.read more

Apparently you can't read either, your tech came into my home right behind some other people (there…read morefor another reason) without identifying himself. Made assumptions and told your wife who claimed to be the sole owner, something about me but she wouldn't say what or why she was turning down my business. I'm still in my home with another company's softener, iron filter and RO system. Guess business must be pretty good to turn people away because of assumptions from a tech.

Avoid this company. They charged $849. for less than three hours work, presented no sales detail…read moreinvoice and charged $249. for service agreement. Not competent or trustworthy.

I made arrangements to have a new furnace and a/c unit installed at 9am on a Thursday. Allegedly no…read moreone ordered the equipment so it was rescheduled for Friday at 9am. At 9:15 I hadn't heard anything and was about to call them when I finally get a call saying they are delayed at the warehouse due to COVID precautions. At 11:45 they finally show up. After working all day at 3:45 they leave and tell me a part was missing from the box and they will come back Saturday to install it. They also tell me the ac works just not the heat. No one shows up or calls Saturday. On Sunday even though they supposedly have 24/7 service no one answers or calls me back. This is not the way you treat a customer spending thousands with your company. Don't use this company. I know I won't.

Found a leak in my well line to the house one morning, couldn't find anyone to come out and look…read moresame day. Some people flat out refused because it was too close to my front porch. K&K were there within the hour. Very open and honest about options and pricing. My well turned into a much bigger project but they stayed with our budget and finished faster than originally expected. 24hrs from contacting them my well was fixed!

I am very impressed with the quick response, professional attitude and honest pricing. When I…read morecalled with a water concern, the service manager Ken called back within less than 30 min. The next day the 2 man crew showed up on time at 9:15. They were here for 5 hrs . They replaced the well pump. They never charged a penny more than the estimate. Joe did an outstanding job. I appreciated their honesty and fairness. I highly recommend K&K drilling

Had a new water softener installed. The technician was prompt, friendly and was very responsive to…read moreany questions I had. Installation and removal of old softener was less than 2 hours and their product is doing an excellent job on our skin again!! Pricing was best of 3 places I checked!!

From the owner: Residential and Commercial Water Softening and Treatment and Salt Deliveryread more

Had very poor experiences with the other water treatment companies in St John and decided to use a…read morelocal guy (Chris) that was knowledgeable and really cares about what he does. System has been flawless from install to water quality. Don't waste your time and money with the other companies.

Chris was exceptional , I highly recommend him . Great guy who is extremely knowledgeable about…read morewater.

I bought an RO system years ago and, with the support of Pure Pro supplying new parts, it continues…read moreto work great.

I have purchased from this company for a really long time. It may have been as early as 2008, I can…read moreno longer recall. The RO system with pump provided was well crafted and I was pleased with the service. Years later, when normal maintenance issues arose, I figured they may no longer be in operation, but I was pleasantly surprised that they were. I ordered replacement parts which were priced competitively and shipped promptly. Recently, 2024, I once again had a few leaks from the pump which has been working daily for another many years, and once again, Pure Pro USA was there. Amazon had "maybe that's the same, or is it? And how many weeks until it ships? And what is the return policy?" products. But Pure Pro had exactly what my model needed all these years later. Parts arrived promptly and I completed all the work an hour later. System running as good as the day I bought it. There are a lot of players in the water treatment space and the technology is very similar. So I choose a company that stands behind their products and is there when I need them.

My parents' were out of the country on vacation, and I came to their house to take care of the…read moregarden. When I arrived with my two young children, I realized that their water system was not working. I called Aquality Solutions, and even though it was a Saturday, they came out to the house and had the system fixed within minutes. I was very impressed with their punctuality, expertise, and kindness.

Absolutely the worst business practices I have ever encountered. They change your money's owed at…read moretheir own liking. Then when Brooke the owners daughter admitted they were wrong and corrected our account the employees went right back to we were behind again for reasons that 3 different employees gave the different reasons. If your thinking of doing business with this company my advice is RUN. I'm a disabled veteran and if they can to it to us they will have no problem with doing it to anybody.