From start to finish, Stephen was kind, courteous, and professional. He also responds quickly to…read moremy messages for questions or concerns. Service was prompt and installation went smoothly. I think the installer's name was Justin. I have always had water softeners, and used Culligan. They have never let me down, and this time was the same. My boyfriend doesn't enjoy the soft water, but sometimes it's not all about him. Thanks Culligan

The installation is fine. The customer service after installation is abhorrent. The manager in the…read moreoffice is rude and condescending. The service calls take 10-14 days so if you have a problem call to setup immediately or you will be waiting a long time for service. Day of service Is old school where they give you a 4 hour window. They will not text when they are on their way. If you have a choice, choose another company. They closed their office in St John and moved everything to Merrilville. The bill they sent for service was wrong. They also charged $5.00 to send me the bill calling it paper processing. They did not honor what the salesman told us about service call fees. Wish I would have went with Eenigenberg water as in my prior house.

I have NEVER encountered such a poorly run operation. The technicians who come out are great, but…read morethe office staff is clueless. Took me four months of phone calls to iron out my bill. Now I am trying to get service schedule corrected. Need your prayers.

If you fall on hard times, can't pay for the service and return the equipment. They will sue you…read moreand take you to court for any balance. Almost no communication when service was cancelled and didn't really offer any communication after the fact. When asked what the balance was after equipment was returned they never called back or sent any mail out for a balance. Eventually was forgotten about until I was served at my home the attorney fees and court cost were more than double of what was actually owed. Pretty wild.

Great service! Install was profession and Brian the salesperson was great. He always answers calls…read moreand takes care of anything we need. Service people are super!

Just retrieved my model 60 head. When dropping off for rebuild I requested to be notified and give…read moreapproval if the rebuild was going to exceed $500, as the initial estimate was $345. Did not hear from Osby. I even reviewed my cal logs to see if I may have missed a call, no call. Imagine my surprise when handed a bill for 37% higher than the max I had approved. Their total attempt at a remedy was "We got busy", pay or we keep the head. Years ago, I had a very good experience with them, obviously something has changed.

We posted on Yelp the project needed, replacing an outside spigot, and after several responses, we…read morewent with V & L because they understood the simple task without needing to come see the project or a phone consultation. They scheduled an appointment about a week out. The morning of, we got texts from them confirming the appointment and name of technician. He arrived in the time window, saw what the issue was, confirmed what he planned to do, and the price given by V & L. He worked about an hour, even adding a shut-off valve for no additional cost. Once job was approved, we paid on the spot with a credit card, technician giving a hand written invoice and an email receipt from the company. They promptly followed up to see how the job went. It went perfectly. If we need plumbing again, we will surely call them. I just wish they'd left business cards behind in case someone we know needs a recommendation for a plumber.

I feel I received a great value, excellent advice and quality workmanship. You can't really ask for…read moremore than that.

We called Action Plumbing last week to get some work done on my mom's home in Lowell. From start to…read morefinish they were great. The woman who answered was very professional and very pleasant. Ralph came out and did a great job he was very clear as to what was needed and worked very efficiently! This was our 2nd time using Action with in our family and both times we have received 5 star service! Highly recommend!

We've use Action Plumbing several times for everything from small jobs to complete plumbing for a…read morewhole house and they never disappoint. Prompt friendly service, competitive prices, and professional service every time. Highly recommended.

Did such a good job I reffered him to my mom and he did a great job there too will be using him on…read moreanother job soon

David responded on a Sunday evening with a quick response and quote. He and Riley came out for a…read morequick install on Monday afternoon. Fair pricing and professional service. I was very pleased with the service. Thanks Guys!

Thank you for the new pump install everything works good d , I definitely recommend Sheehy for all…read moreyour well needs. Doug Schmal Lowell In

Needed a new well drilled and pump installed. Employees were friendly and knowledgeable. Cleaned up…read morethe yard as best as they could. We're happy to finally have water again. Great company would use again.