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    Pure Water Solutions

    5.0 (1 review)
    Closed 8:00 am - 5:30 pm

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    Services - Pure Water Solutions

    Water purification system cleaning and maintenance

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    3 years ago

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    Culligan of Crystal Lake

    Culligan of Crystal Lake

    3.3
    (12 reviews)

    After a lot of research, we decided that a water softener and reverse osmosis system was the right…read moresolution for our home. We initially looked into Costco and their recommended company, but were surprised when their quote was nearly double what we ultimately paid. That's when we called Culligan of Crystal Lake, and Stewart Gow came out to meet us, his license plate read "CLGN MAN," which made us smile. Stewart has been with Culligan for 20 years and it really shows. He never tried to upsell us or push anything we didn't need. Instead, he patiently explained the whole system, answered all our questions without any pressure, and gave us a straightforward price we felt great about. The installation was handled professionally, and after a week of using the system we couldn't be happier. Today, Stewart even stopped by to double check that everything was working perfectly. The other company offered a discount if we wrote a review before even using their product. This review, I'm writing because I'm genuinely thankful for the outstanding service, quality product, and personal touch we received from Stewart Gow and Culligan of Crystal Lake. Thank you!

    We moved into our house in 2021. There was already a Culligan Mark 89 with the flow meter so it ran…read morewhen needed (after 800 gallons). It softened the well water. I added salt, it softened the water. Comed power would come and go, I would reset the clock so that it would cycle at night. 22 years passed. It softened the water. Recently noticed a very slight change in water from activated carbon filter water in refrigerator (sourced directly from unsoftened water). Also started getting harder water in shower, Asked Culligan Water of Crystal Lake to inspect for their standard service fee. Tested the water and found that it was cycling correctly by testing the warm water (hard) and the cold water (soft), compared to the un-softened well water (really hard). Adjusted the cycle to run at 600 gallons instead of 800 gallons. Soft water again after the hard water finally cleared from water heater. Technician was super polite, technically strong, didn't want to sell me anything new, assured me that the system was working great and that they could service all but the flow meter (hasn't been manufactured for years, appears to be separate supplier - fleck). Very happy, hopefully won't have to call them again because the product just works that well. PS try to find a picture of a Mark 89 with a flow meter on the web. Rare as hen's teeth. From patent on flow meter, appears to be a very old Fleck.

    Trailblazer Plumbing

    Trailblazer Plumbing

    3.6
    (34 reviews)

    I will absolutely always vouch for Trailblazer Plumbing! We have used them several times over the…read morelast 5 years. First was in 2020 for our water heater, which they seamlessly installed and for a reasonable price. We also had to use them about 3 times over 2022-2023 due to our plumbing issues. Every time we called, they were extremely prompt and quick in coming out to check out the situation. The first time we had called them for our plumbing, they took care of unclogging it and sussed out the real cause behind it. We just weren't able to fund the bigger project behind it. We had to call again 6 months later, which was expected since the problem wasn't fixed but just temporarily dealt with (due to us- not them). That time, we got more information on the issue at hand and they did some more looking into it for us and told us how we will have to approach the project whenever we were ready to do the work and had the finances. 6 months after that, we got to the point where we had to just pull the plug and do the project. We were allowed to do as much of the work to our bathroom as we could/ wanted. My husband did the drywall and flooring to help save on costs. Dan and Josh redid all of our piping, as that was what was causing the issues at hand. It was super easy to schedule the appointments with them for them to come and re pipe and re vent our bathrooms and again to set the sinks and toilets in when we were done with the remodel. They were so helpful and we were shocked at how reasonable the price for such a lengthy project was. The work was high quality and we will always recommend calling Trailblazer! Customer service is also a 10/10 from the beginning to end of the process!

    I had a Bradford White water heater installed by Trailblazer Plumbing in November of 2023 for a…read morecost of $2,149.00. This was a flat rate, and I was not provided an itemized receipt at the time. January 3rd, 2026 we noticed the water heater leaking. It was determined it was a defective unit, and could be replaced under warranty. Trailblazer came out 2 days later, and effected the replacement. No lines were replaced, no piping bent, no new actual plumbing was required. It was literally plug and play with two water lines, and one gas line. The flat rate charge for this straightforward swap operation was $960 in labor alone. Over $300 per hour, with no itemized breakdown provided. When I questioned what seemed like a steep cost for a very straightforward job, I was told both by the technician and the office that $960 was the flat rate for a warranty replacement, regardless of additional work. Three fluid connections and plugging it in. $960. While I understand, and trust, professionals in dealing with water, gas, electricity and the dangers inherent in the installation of these appliances, $960 for a warranty repair was quite high. I will be looking elsewhere for services in the future due to the apparent gross overcharging for a seemingly simple job and the actual work done.

    Pure Water Solutions - waterpurification - Updated August 2026

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