Came here to visit my sister in law that is in the maternal fetal floor. The security guards make…read moresure you present an ID before giving you a visitors pass. I wish they were more welcoming but it is a hospital nonetheless. The nurses in the floor are so welcoming and nice! The care quality here from the nurses is one of the best I've seen in a Baptist hospital. They come in to check in her to make sure she is doing good. They check her belly to make sure the baby is okay and stays in for a bit longer.

My mother went for her appointment and one of the receptionist (an older black woman with a short…read morehaircut and glasses) told my mom she doesnt speak Spanish and decided to ignore her for 15 minutes instead of asking someone for help. She proceeded to ignore my mom until a Cuban woman stopped by and she acted completely brand new.

These people happy to nil my insurance thousands and took me in only to give me the same rx I…read morealready had from my dr that wasn't working. They sent me on my way and are sending me bills but they did notify for me and all I had was a simple staph infection. No thanks to the genius Drs you have in the emergency room a bunch of clowns

Emergency rm Ms Jasmine was sensational extremely pro and made u feel beautiful under the…read morecircumstances

Haven't gone in for my outpatient surgery yet, but it's not going well so far. I was told that I'd…read moreget a call yesterday for instructions concerning my surgery. Finally I get a call at 3:00 pm about my medicine and fasting restrictions. It was a thorough phone call regarding all of my records etc. Them I was told I'd be getting a phonecall after 6:30 pm regarding arrival times etc. I called, after NOT receiving a call by 8:15, I was told to arrive at 5:15AM to check in. So I arrive at 510 a.m. and am told that they open at 6:00 AM... NOW I'M PISSED After the initial fiascos. The final results were terrific. Extremely efficient and caring. My RN, Diami,and nurse anesticist Lisa, were awesome

Best hospital ever the doctors the nurses the staff are so kind and so helpful and continually make…read moreour suffering easier . Thank you so much . We loved Florida and Miami because of you God bless you

If I could give zero stars I would. Worse hospital ever…read more First experience was my best friends mom who was waiting to be taken to a rehab center after surgery and they stalled 2 days because no center was accepting her insurance only for the staff to realize they had mixed up her insurance. All the while she was pleading with them to keep checking (she worked for Miami dade her whole life and had good insurance). Nevertheless it took a PCT to figure out the mishap and she was taken the very next day. New incident now...my friend went in for pneumonia, high blood pressure and a heart condition. A doctor came in to tell him his appendix surgery was scheduled.....enough said...don't take anyone here! Both incidents took place now..in 2026

Dr. Charles Jordan was recommended by South Miami Hospital ER. to family resident two-foot who…read morebroke his humerus yesterday in a fall. Dr. Jordan is a trauma orthopedist and this was a communited fracture. Appointment time was 9:30. At 11:45 we left after being told that the waiting proom INSIDE Still had 7 unseen people with the same appointment time with the same doctor. I realize appointments frequently take longer than expected and running late is not uncommon. I think we should have been told at 9:30 that we were facing at least 4 hours in the waiting room. Rescheduled for next week but I am gonna try to set up up an appointment with doctor I've been to. This was not an auspicious start. If we do keep next week's appointment, I would hope to write a much more favorable review. xo-a

THANK YOU TO THE ENTIRE STAFF IN THE PEDIATRICS CENTER! I can't say enough how wonderful they were…read morewith my son and how quickly we were seated, seen by the nurse, and boom out in one hour. I will definitely go back to Dr. Nicole Roth and the amazing girls in the front desk and Yami the nurse.

I am writing this review while still admitted in the maternity unit. While my experience with the…read moresurgical team during my scheduled C-section was excellent--my OB-GYN and the operating staff were truly outstanding--the level of care on the maternity floor has been deeply disappointing. After being transferred out of recovery, the quality of care significantly declined. Aside from one attentive night-shift nurse, the majority of the nursing staff and support team have been largely unresponsive. Routine check-ins are minimal, and I have often had to call repeatedly to request updates, medications, or assistance. As a new mother, I expected guidance and support, particularly with breastfeeding, but there has been little to no proactive education or hands-on help provided. In other hospitals, staff typically introduce themselves during shift changes and ensure patients feel supported--this has not been the case here. Additionally, basic aspects of care have been delayed or overlooked. Meal service has been consistently late, and important postpartum care, such as fundal checks, was delayed for hours until I specifically requested it. My surgical incision has only been checked once during my stay, which is concerning. To make matters more difficult, my newborn required transfer to another hospital's NICU. While I understand there may be policies in place, the inability to transfer with my baby as a first-time mother caused significant emotional distress. Keeping mother and newborn together whenever possible should be a priority. Overall, while the surgical experience was positive, the postpartum care on the maternity floor has been extremely poor. This has been a very stressful and disappointing experience during what should be a meaningful and supported time.

The care the staff the patience the food!!! Everything was…read moreA1!!! I was out of town for a procedure and had to go there for a sickness and they treated me soooooooo good. Top Quality Care yessssss Top Quality food yessssss Top Quality Care yessssss Thank you for taking care of me

I had the most wonderful medical appoitment with amazing neurologist and director of the Movement…read moreDisorders Program at the Baptist Health Miami Neuroscience Institute, the honorable Dr Tabbal. I was welcomed so kindly and respectfully by Christina and Fonda, then I have met Dr Tabbal who was very thorough and very kind and understanding. On check out I met with Ashley who booked my follow up appointement. So from start to finish it was PERFECT care and service. It is not usual to go for medical appointments with feeling you went to visit friends.. I HIGHLY recommande The neuro science departement at Baptist health West Kendall Miami and I thank them all very much again for an outstanding service in general. C. Chandler

Poor care, staff is very highly underpaid and understaffed leading to a lot of waiting and waiting…read moreand waiting. People are also very rude, I saw an EVS worker disrespect another employee for nothing more than recovering my breakfast tray. I have been to baptist before when it was better and I really and honestly think it's fallen far and off from its heyday. I believe it's a problem with the leadership as they fail to inspire anything but fear and loathing a lot of the time. So the smiles feel very put on. My care team was good at least. They took care of my foot issue as quickly as possible but I am still very upset about the seeming removal of any sort of decorum or elegance that once seemingly permeated the premises.

I wanted to give a huge shout out for exceptional service and care at the emergency section triage…read moreWilliam!!!!!! You took care of elliot made him feel comfortable and well taken care of knowing he is autistic you went above and beyond for him. Also the intake officer who was at the entrance taking ids huge thank u for ur welcoming attitude and wonderful professionalism.whoever sees please 5 stars!

Extremely disappointing experience with the radiology department at Nicklaus Children's Hospital…read more Appointments here feel completely meaningless--if your child is scheduled for 8:00 AM, don't expect to be seen until 9:00 or even later. Chronic delays seem to be the norm, not the exception. It's clear they are either understaffed or poorly managed, as they "never have enough rooms" to handle patients on time. On top of that, the customer service is unacceptable--unhelpful, dismissive, and far from what you would expect at a children's hospital. For the level of care and the cost associated with this hospital, the experience is simply not justified. Families deserve better--especially when it comes to their children's care.

I would like to take a moment to recognize and express my sincere appreciation for the exceptional…read morecare I receive from Dr. Peter Citron. Dr. Citron is an outstanding oncologist, at MCI, whose expertise, compassion, and dedication to his patients are truly remarkable. I was being erroneously treated for RA at another institution. From my very first appointment, Dr. Citron took the time to listen carefully to my concerns, make all the necessary investigations to find that I was fighting multiple myeloma. He thoroughly explained my condition and treatment options, and has always ensured that I am well informed and comfortable throughout the entire process. His professionalism and depth of knowledge has always inspired confidence, but what impresses me most is his genuine concern for my well-being. Dr. Citron treats his patients with kindness, respect, and empathy, making what can be an incredibly challenging experience easier to navigate. Dr. Citron arranged my appointment with Dr Ariel Perez-Perez , MCI BMT Oncologist, for my bone marrow transplant. My entire experience at Miami Cancer Center has been positive, and Dr. Citron's commitment to providing exceptional patient care is evident at every visit. I am extremely grateful for the care I receive and I feel very fortunate to be under his treatment/care. Please extend my thanks and appreciation to Dr. Citron for the outstanding care he provides. He is a tremendous asset to Miami Cancer Center and the patients whose lives he impacts every day. Sincerely, Francisco Hernandez

Wife was treated there and staff management were very good. The people on the Cancer building were…read moreso good attentive and made my wife special. Dr Ucar the treatment center and lab are awesome. It was a hard time for me and the helped me be strong. God bless.

I've been under Mrs. Machado care for few years. She's knowledgeable and a very caring person…read more The staff are professional and excellent. I highly recommend her. Our family loves her. Miraya family

I recommend Dr.Machado for any and every foot concern you may ever have. Making an appointment is…read morehassle free, they're great at honoring your appointment time, Dr.Machado and her staff make you feel comfortable and welcomed. I wish every doctors office operated like them. Can't recommend them enough. She took amazing care of me and my really scary insect bite foot infection.