Just did our annual service on the D5 2025 Ranger with 2700 miles on it! Phil and Mark were awesome! Picked it up at 8am and had it back by 2pm! read more

Ron Carter (service manager for Hidden Creek Golf Carts) came to my home in the Villages and serviced my Evolution Golf Cart on 6/9/26. He did a great job. He was very professional and polite and knew what he was doing. I did get a little education on what the problem was, which I was very grateful for. I would highly recommend Hidden Creek Golf Carts and service to anyone. They do great work and take care of their customers. read more

I have not had several emails answered and have left multiple messages with staff - but I guess the Ops/Svc Mgr is just too busy to respond to customers. The sad part is that I used to be a huge advocate of this organization and recommended them to friends. Spoke to a person to arrange Service and this same person might as well have been selling me a pizza - knew absolutely nothing! Not good business - returning a phone call or responding to an email is the easiest thing to do in business. All of this just to try to get a cart serviced that I purchase from them! read more

My golf cart was brought in for annual maintenance. While it took a little longer to get back to me (due to the holiday weekend), I am happy to report that I am satisfied with the service. Barry was extremely helpful when picking up and dropping off. He answered all my questions and was very courteous. Daniel in service was also accommodating. Thank you. read more

We recently purchased a golf cart from Hidden Creek Golf Carts in The Villages and had a great experience from start to finish. After the purchase, we needed help with a few adjustments and add-ons. Phil, the Service Manager, took ownership right away, coordinated a technician to come to our home, and stayed engaged throughout. Carmine arrived on time, was professional and easy to work with, and handled everything efficiently--even making a trip back to the shop to get what he needed to finish the job right. What really stood out was the responsiveness and follow-through from Phil and his team. Communication was clear, scheduling was easy, and they made sure everything met our expectations. Great service, strong team, and they stand behind their work. Highly recommend. read more

I sent a email asking about the availability of a rain cover for my Evolution D5 Cart. My search for this cover has been painful, Less than 2 hours in the very early morning by prayers were answered. They have some instock. After looking at several options, they had the color I wanted at a good price. Everyone was courteous and knowledgeable read more

Emailed GM Everett last evening after hours regarding brake problems. He forwarded my email to Service Manager Phil. Phil called me first thing this morning, said he would jump on it. He organized picking up the cart right away. Just called me back after only a couple of hours and had the brake lines bled and fixed, and is going to deliver the cart back in time to make my tee time! I have guests coming and it would have been stressful and expensive to rent a cart. This was epic service and responsiveness, and we are very thankful!! Thank you!! read more

I am very impressed with Phil and his team at Hidden Creek Golf Carts. I purchased my cart from Georgia and when it arrived it had a lot of things wrong with it. Phil and his team came and picked my cart up and returned it 2 days later good as new. I highly recommend Phil and his team. read more

Scheduled annual maintenance for our 2025 Evolution D5. Cart was picked up on Monday and was told it would be ready same day. end of day Monday called and no answer as they closed at 4:30 without any update. Called Tuesday morning and was told they would get to it by noon as someone called in sick. When appointment was schedule i explained that the cart was out of line as front tires began wearing uneven since we purchased. Service department called said we needed 2 tires I was not surprised he stated they had the correct tires but not Evolution I said was okay. End of day no cart returned. Wednesday called left message, they called me back gave me the total including 2 new tires and scheduled return. Truck arrived arrived at noon thankfully the driver noticed all they did was rotated the old front tires to the rear. NO NEW TIRES WHICH INWAS CHARGED $250 for the pair. Driver took cart back after 1 hour he returned with the new tires on the cart. If he did not notice I would have been SOL. LAST TIME TRUSTING Hidden Creek. read more

Hidden Creek Golf Carts has great products. After one year of moderate use I had a small fluid leak of what looked like break fluid what will be a minor fix at my one year service. Everyone on the staff is friendly and helpful. I did have a challenge with their internal communications. I called several times to get my annual service and was told someone would call me to schedule the service. Didn't happen. Finally, Bob sent me an email with assurance someone would call - and a week later, they did. Mohawk Mike picked up my Golfcart and helped getting information on the cost to add step side running boards. read more

needed help with my club car. stopped by the Inverness location and spoke to Ron in service. I was in a bit of a hurry, due to a need for the cart and he was very accommodating. Dropped my cart off and he called me the next day with several solutions. the cart was ready as promised and I picked it up in time for my event. I would highly recommend them for all your cart needs. read more

In response to my previous review: Ray, you didn't return our call you passed us on to someone else who was unable to make decisions. You did not offer a golf cart as a loaner until we ask for one after a month of not having one. Then the one you provided came without attachments for golf bags, so it was useless to us. we only put 12 miles on the cart; four trips for breakdowns. Based on what you said, thank goodness I no longer own an Evolution so I don't have to worry about your inability to get carts or parts. read more

The professionlism is no existent, they released part of my social security number over the phone in a room crowded with customers, the sales associates shouldn't have access to anyones social security information at anytime they want or any other personal information. And the sales associate Chris, refused multiple times to let me speak uninterrupted. And instead of the company owner reaching out personally to discuss, he attacks my Google review with information on my past reviews of other companies, he doesn't even care to fix their issues, sadly if you look at other reviews, you will see this is a pattern, now a one time occurrence. read more

I was able to secure what I was looking for for on a golf cart. The salesman (Duane) was very helpful giving all the details of the car the was very helpful even though he had only been working there couple of weeks. read more

Everyone from start to finish at Hidden Creek Golf Carts was great! Mario showed us the new Evolution DMAX and took our order. He called to say it would be in early!!! yay. Since Mario was on a cruise, Everett did the orientation with us and scheduled the delivery for the next day! They were super busy that day, but Everett gave us his full attention. Lastly Mohawk Mike delivered our cart. Mike had us take the cart for a drive and went over everything again and made sure we had all our questions answered. All in all a great experience. We told our neighbors about Hidden Creek and just watched them receive their Evolution! read more

What a great small business to deal with. Purchased the Evolution D5 golf in 2024. Had some issues with the D5 cart from the Manufacturer and Hidden Creek has gone above and beyond to make sure I was taken care of. They continue to exceed my expectations when it comes to service after the sale. 100% would buy from them again and recommend them whenever I can. read more

Like I said, in October you told me you could do everything i was asking for, and in May you didn't even recognize me never mind recalling what we talked about. Bought 2 seater from jarred at JB golf carts in Ocala and he had no problem doing everything I wanted. JB wins all the awards for sales and service very year in this area and the family owned business makes your cart street legal right at their at their location. $ 10,500 with all the goodies delivered to your home. Nuff said read more